12.0.4
2024-03-06
Minor fixes and improvements
12.0.3
2023-12-13
Minor fixes and improvements
12.0.1
2023-11-02
Minor fixes and improvements
12.0
2023-10-19
Introducing ServiceM8 12!
• Live Activities
Now, when you’re checked in to a job and lock your iPhone/iPad, you’ll see the job you’re checked in to on your Lock Screen, and how long you’ve been checked in. Tapping it will get you straight to the job card in ServiceM8. This will also be visible in the top Dynamic Island on supported devices.
• Inbox
A major upgrade of the Inbox, with an improved layout, separation of Replied, Snoozed, and Trashed messages, filters, search, notes, mentions, and swipe actions — swipe left to remove a message, and swipe right to convert to a job.
• Copy Bundle
With the Bundles Add-on, if you need to create a bundle very similar to an existing one, you can now open an existing bundle, tap "Make a Copy", make your edits, and save as a new bundle.
• Card Payment Processing Surcharge
It’s now possible to automatically add processing fees when clients pay by card. You can set it to always add the fee, or choose to set a fee-free threshold, with invoices below the threshold amount not adding the surcharge. To configure, go to Preferences in your Online Dashboard.
• Multiple Checklists
If you want to divide a job’s requirements by category, such as by room, stage or staff member, you can now create multiple checklists per job card. Simply add a title (followed by a colon) at the top of each separate checklist e.g. “ Master Bedroom: “
• Camera
Improvements to the ServiceM8 Camera for recording videos, including haptic feedback to physically feel when you start and stop recording, and an increased video recording length of 2 minutes.
• Video Transcription
With ServiceM8 12, every video you record with the ServiceM8 Camera is automatically transcribed and added to the job’s Diary as a text transcript, so you can show, tell & write, all at the same time. Simply walk around a site describing what needs to be done, or the work completed, and it will auto-transcribe and save what you’ve said with the video.
• PDF Fill-in
To help digitally manage random paperwork for jobs, you can now fill in or mark up PDFs in ServiceM8 i.e. you can open a PDF form in the Diary to complete then sign it, or mark up a PDF plan or diagram with shapes and annotations.
• Room Scan
Improvements to Room Scan, which lets you capture the layout of a room as an interactive 3D model. ServiceM8 12 comes with new tools to add symbols, mark specific locations, measure distances, and generate a top-down floor plan of a scanned room.
• Smart Writing Helper
Incredible tools to save time writing and elevate your productivity, with the ability for ServiceM8 to automatically write emails, text messages, and the description of Work Completed.
ServiceM8 can also help improve your writing — simply draft what you need to say, and ServiceM8 can instantly revise your message for clarity, punctuation & grammar, for fast and professional communication.
11.0.12
2023-08-20
Tap to Pay on iPhone. Now available in the ServiceM8 app.
With Tap to Pay on iPhone in the ServiceM8 app, you can accept in-person, contactless payments, right on your iPhone — from physical debit and credit cards, to Apple Pay and other digital wallets — no extra terminals or hardware needed. It’s easy, secure, and private.
11.0.10
2023-07-17
Minor fixes and improvements
11.0.9
2023-03-29
Minor fixes and improvements
11.0.8
2023-02-13
Minor fixes and improvements
11.0.6
2022-10-25
Introducing ServiceM8 11
iOS 16 support
Room Scan
An entirely new way to capture & store the measurements of a room, then interact and understand the space you’re working with. ServiceM8 Room Scan lets you scan & save an interactive 3D model of a room, straight to the job diary, then get instant measurements to help scope the job, estimate materials & deliver the best outcome for your client. Requires iOS 16 & a LiDAR iPhone/iPad.
Bundles
A new way to streamline and systemise your pricing, quoting & invoicing. You can now roll several items of labour, materials or services into a preset ‘bundle’, with a single description for clients to see on your quotes & invoices.
Improved Calendar for iPhone
A major update of the Calendar view in the iPhone app. Swipe left or right to change the day, swipe the date bar to change weeks, or tap the date to jump to a specific date. Tap & hold a free space to schedule a job, or tap & hold a booking to change its time or duration.
Custom List Order in Jobs View
If you find yourself constantly scrolling down the Jobs view to get to your Staff lists, you can now tap ‘Edit’ then drag-n-drop to rearrange the vertical order of your Jobs, Queues & Staff lists to suit.
Image Text Recognition
Now, you can interact with text in photos saved to the Diary, such as copying long serial numbers, calling written phone numbers, or searching a product’s model number online. Just open & tap the image. Requires iOS 16.
Job Diary Filters
Now, you can filter the Diary down to the type of info you’re searching for, such as files, images, job notes or correspondence.
Edit Notes
You can now edit Notes, up to 15 minutes after saving. So, if you make a mistake or typo, you can just reopen the note from the Diary, tap ‘Edit’ and fix it.
Photo Import on Checkout
When you check out of a job, you’ll now have the option to import any photos you took outside of ServiceM8, while you were Checked In — making it easier to capture important job photos & history, every time.
AI Time Tracking
A completely new time-tracking engine, powered by artificial intelligence, to make tracking and charging for your time easier. ServiceM8 will automatically Clock you On & Off your shift, and Check you In & Out of jobs throughout the day, so you can focus on your work & clients.
Undo Time Action
If you get automatically Checked In/Out of a job, or Clocked On/Off your shift, you can now just ‘Undo’ the action and revert back to your previous state.
Roll Back Clock Off Time
If you don’t Clock Off your shift manually (or automatically), ServiceM8 will later suggest Clock Off times based on your activity and movements, such as when you left the office, or your last job.
Trip Suggestions on Checkout
If you make a supplies run while Checked In to a job, ServiceM8 automatically tracks this time as an offsite ‘Trip’. But if you forget to add them, these Trips become lost billing opportunities. Now, when there’s a tracked Trip on a job, it’s presented as a step of the Check Out process, so you can choose to add the Trip as billable time, or not, without having to remember.
Daily Shift Summary
An all-new tool to catch billable time and avoid missed billing opportunities, across your team. The Shift Summary appears in each staff member’s Activity Feed at the end of the day, where they can review their tracked time & allocate lost time.
Set Email & Mobile
If you’re on site with a client and start drafting their quote or invoice, but don’t have their contact details, you can now ‘Set’ and save their email or number, then and there.
Section Lines for Quotes & Invoices
Now, you can insert simple description lines between items, giving you the ability to break up your quotes & invoices into sections. To create a description line, just set its Quantity, Cost & Price to zero.
11.0.5
2022-10-10
Introducing ServiceM8 11
iOS 16 support
Room Scan
An entirely new way to capture & store the measurements of a room, then interact and understand the space you’re working with. ServiceM8 Room Scan lets you scan & save an interactive 3D model of a room, straight to the job diary, then get instant measurements to help scope the job, estimate materials & deliver the best outcome for your client. Requires iOS 16 & a LiDAR iPhone/iPad.
Bundles
A new way to streamline and systemise your pricing, quoting & invoicing. You can now roll several items of labour, materials or services into a preset ‘bundle’, with a single description for clients to see on your quotes & invoices.
Improved Calendar for iPhone
A major update of the Calendar view in the iPhone app. Swipe left or right to change the day, swipe the date bar to change weeks, or tap the date to jump to a specific date. Tap & hold a free space to schedule a job, or tap & hold a booking to change its time or duration.
Custom List Order in Jobs View
If you find yourself constantly scrolling down the Jobs view to get to your Staff lists, you can now tap ‘Edit’ then drag-n-drop to rearrange the vertical order of your Jobs, Queues & Staff lists to suit.
Image Text Recognition
Now, you can interact with text in photos saved to the Diary, such as copying long serial numbers, calling written phone numbers, or searching a product’s model number online. Just open & tap the image. Requires iOS 16.
Job Diary Filters
Now, you can filter the Diary down to the type of info you’re searching for, such as files, images, job notes or correspondence.
Edit Notes
You can now edit Notes, up to 15 minutes after saving. So, if you make a mistake or typo, you can just reopen the note from the Diary, tap ‘Edit’ and fix it.
Photo Import on Checkout
When you check out of a job, you’ll now have the option to import any photos you took outside of ServiceM8, while you were Checked In — making it easier to capture important job photos & history, every time.
AI Time Tracking
A completely new time-tracking engine, powered by artificial intelligence, to make tracking and charging for your time easier. ServiceM8 will automatically Clock you On & Off your shift, and Check you In & Out of jobs throughout the day, so you can focus on your work & clients.
Undo Time Action
If you get automatically Checked In/Out of a job, or Clocked On/Off your shift, you can now just ‘Undo’ the action and revert back to your previous state.
Roll Back Clock Off Time
If you don’t Clock Off your shift manually (or automatically), ServiceM8 will later suggest Clock Off times based on your activity and movements, such as when you left the office, or your last job.
Trip Suggestions on Checkout
If you make a supplies run while Checked In to a job, ServiceM8 automatically tracks this time as an offsite ‘Trip’. But if you forget to add them, these Trips become lost billing opportunities. Now, when there’s a tracked Trip on a job, it’s presented as a step of the Check Out process, so you can choose to add the Trip as billable time, or not, without having to remember.
Daily Shift Summary
An all-new tool to catch billable time and avoid missed billing opportunities, across your team. The Shift Summary appears in each staff member’s Activity Feed at the end of the day, where they can review their tracked time & allocate lost time.
Set Email & Mobile
If you’re on site with a client and start drafting their quote or invoice, but don’t have their contact details, you can now ‘Set’ and save their email or number, then and there.
Section Lines for Quotes & Invoices
Now, you can insert simple description lines between items, giving you the ability to break up your quotes & invoices into sections. To create a description line, just set its Quantity, Cost & Price to zero.
11.0.4
2022-10-07
Introducing ServiceM8 11
iOS 16 support
Room Scan
An entirely new way to capture & store the measurements of a room, then interact and understand the space you’re working with. ServiceM8 Room Scan lets you scan & save an interactive 3D model of a room, straight to the job diary, then get instant measurements to help scope the job, estimate materials & deliver the best outcome for your client. Requires iOS 16 & a LiDAR iPhone/iPad.
Bundles
A new way to streamline and systemise your pricing, quoting & invoicing. You can now roll several items of labour, materials or services into a preset ‘bundle’, with a single description for clients to see on your quotes & invoices.
Improved Calendar for iPhone
A major update of the Calendar view in the iPhone app. Swipe left or right to change the day, swipe the date bar to change weeks, or tap the date to jump to a specific date. Tap & hold a free space to schedule a job, or tap & hold a booking to change its time or duration.
Custom List Order in Jobs View
If you find yourself constantly scrolling down the Jobs view to get to your Staff lists, you can now tap ‘Edit’ then drag-n-drop to rearrange the vertical order of your Jobs, Queues & Staff lists to suit.
Image Text Recognition
Now, you can interact with text in photos saved to the Diary, such as copying long serial numbers, calling written phone numbers, or searching a product’s model number online. Just open & tap the image. Requires iOS 16.
Job Diary Filters
Now, you can filter the Diary down to the type of info you’re searching for, such as files, images, job notes or correspondence.
Edit Notes
You can now edit Notes, up to 15 minutes after saving. So, if you make a mistake or typo, you can just reopen the note from the Diary, tap ‘Edit’ and fix it.
Photo Import on Checkout
When you check out of a job, you’ll now have the option to import any photos you took outside of ServiceM8, while you were Checked In — making it easier to capture important job photos & history, every time.
AI Time Tracking
A completely new time-tracking engine, powered by artificial intelligence, to make tracking and charging for your time easier. ServiceM8 will automatically Clock you On & Off your shift, and Check you In & Out of jobs throughout the day, so you can focus on your work & clients.
Undo Time Action
If you get automatically Checked In/Out of a job, or Clocked On/Off your shift, you can now just ‘Undo’ the action and revert back to your previous state.
Roll Back Clock Off Time
If you don’t Clock Off your shift manually (or automatically), ServiceM8 will later suggest Clock Off times based on your activity and movements, such as when you left the office, or your last job.
Trip Suggestions on Checkout
If you make a supplies run while Checked In to a job, ServiceM8 automatically tracks this time as an offsite ‘Trip’. But if you forget to add them, these Trips become lost billing opportunities. Now, when there’s a tracked Trip on a job, it’s presented as a step of the Check Out process, so you can choose to add the Trip as billable time, or not, without having to remember.
Daily Shift Summary
An all-new tool to catch billable time and avoid missed billing opportunities, across your team. The Shift Summary appears in each staff member’s Activity Feed at the end of the day, where they can review their tracked time & allocate lost time.
Set Email & Mobile
If you’re on site with a client and start drafting their quote or invoice, but don’t have their contact details, you can now ‘Set’ and save their email or number, then and there.
Section Lines for Quotes & Invoices
Now, you can insert simple description lines between items, giving you the ability to break up your quotes & invoices into sections. To create a description line, just set its Quantity, Cost & Price to zero.
11.0.3
2022-09-26
Introducing ServiceM8 11
iOS 16 support
Room Scan
An entirely new way to capture & store the measurements of a room, then interact and understand the space you’re working with. ServiceM8 Room Scan lets you scan & save an interactive 3D model of a room, straight to the job diary, then get instant measurements to help scope the job, estimate materials & deliver the best outcome for your client. Requires iOS 16 & a LiDAR iPhone/iPad.
Bundles
A new way to streamline and systemise your pricing, quoting & invoicing. You can now roll several items of labour, materials or services into a preset ‘bundle’, with a single description for clients to see on your quotes & invoices.
Improved Calendar for iPhone
A major update of the Calendar view in the iPhone app. Swipe left or right to change the day, swipe the date bar to change weeks, or tap the date to jump to a specific date. Tap & hold a free space to schedule a job, or tap & hold a booking to change its time or duration.
Custom List Order in Jobs View
If you find yourself constantly scrolling down the Jobs view to get to your Staff lists, you can now tap ‘Edit’ then drag-n-drop to rearrange the vertical order of your Jobs, Queues & Staff lists to suit.
Image Text Recognition
Now, you can interact with text in photos saved to the Diary, such as copying long serial numbers, calling written phone numbers, or searching a product’s model number online. Just open & tap the image. Requires iOS 16.
Job Diary Filters
Now, you can filter the Diary down to the type of info you’re searching for, such as files, images, job notes or correspondence.
Edit Notes
You can now edit Notes, up to 15 minutes after saving. So, if you make a mistake or typo, you can just reopen the note from the Diary, tap ‘Edit’ and fix it.
Photo Import on Checkout
When you check out of a job, you’ll now have the option to import any photos you took outside of ServiceM8, while you were Checked In — making it easier to capture important job photos & history, every time.
AI Time Tracking
A completely new time-tracking engine, powered by artificial intelligence, to make tracking and charging for your time easier. ServiceM8 will automatically Clock you On & Off your shift, and Check you In & Out of jobs throughout the day, so you can focus on your work & clients.
Undo Time Action
If you get automatically Checked In/Out of a job, or Clocked On/Off your shift, you can now just ‘Undo’ the action and revert back to your previous state.
Roll Back Clock Off Time
If you don’t Clock Off your shift manually (or automatically), ServiceM8 will later suggest Clock Off times based on your activity and movements, such as when you left the office, or your last job.
Trip Suggestions on Checkout
If you make a supplies run while Checked In to a job, ServiceM8 automatically tracks this time as an offsite ‘Trip’. But if you forget to add them, these Trips become lost billing opportunities. Now, when there’s a tracked Trip on a job, it’s presented as a step of the Check Out process, so you can choose to add the Trip as billable time, or not, without having to remember.
Daily Shift Summary
An all-new tool to catch billable time and avoid missed billing opportunities, across your team. The Shift Summary appears in each staff member’s Activity Feed at the end of the day, where they can review their tracked time & allocate lost time.
Set Email & Mobile
If you’re on site with a client and start drafting their quote or invoice, but don’t have their contact details, you can now ‘Set’ and save their email or number, then and there.
Section Lines for Quotes & Invoices
Now, you can insert simple description lines between items, giving you the ability to break up your quotes & invoices into sections. To create a description line, just set its Quantity, Cost & Price to zero.
11.0.1
2022-09-16
Introducing ServiceM8 11
iOS 16 support
Room Scan
An entirely new way to capture & store the measurements of a room, then interact and understand the space you’re working with. ServiceM8 Room Scan lets you scan & save an interactive 3D model of a room, straight to the job diary, then get instant measurements to help scope the job, estimate materials & deliver the best outcome for your client. Requires iOS 16 & a LiDAR iPhone/iPad.
Bundles
A new way to streamline and systemise your pricing, quoting & invoicing. You can now roll several items of labour, materials or services into a preset ‘bundle’, with a single description for clients to see on your quotes & invoices.
Improved Calendar for iPhone
A major update of the Calendar view in the iPhone app. Swipe left or right to change the day, swipe the date bar to change weeks, or tap the date to jump to a specific date. Tap & hold a free space to schedule a job, or tap & hold a booking to change its time or duration.
Custom List Order in Jobs View
If you find yourself constantly scrolling down the Jobs view to get to your Staff lists, you can now tap ‘Edit’ then drag-n-drop to rearrange the vertical order of your Jobs, Queues & Staff lists to suit.
Image Text Recognition
Now, you can interact with text in photos saved to the Diary, such as copying long serial numbers, calling written phone numbers, or searching a product’s model number online. Just open & tap the image. Requires iOS 16.
Job Diary Filters
Now, you can filter the Diary down to the type of info you’re searching for, such as files, images, job notes or correspondence.
Edit Notes
You can now edit Notes, up to 15 minutes after saving. So, if you make a mistake or typo, you can just reopen the note from the Diary, tap ‘Edit’ and fix it.
Photo Import on Checkout
When you check out of a job, you’ll now have the option to import any photos you took outside of ServiceM8, while you were Checked In — making it easier to capture important job photos & history, every time.
AI Time Tracking
A completely new time-tracking engine, powered by artificial intelligence, to make tracking and charging for your time easier. ServiceM8 will automatically Clock you On & Off your shift, and Check you In & Out of jobs throughout the day, so you can focus on your work & clients.
Undo Time Action
If you get automatically Checked In/Out of a job, or Clocked On/Off your shift, you can now just ‘Undo’ the action and revert back to your previous state.
Roll Back Clock Off Time
If you don’t Clock Off your shift manually (or automatically), ServiceM8 will later suggest Clock Off times based on your activity and movements, such as when you left the office, or your last job.
Trip Suggestions on Checkout
If you make a supplies run while Checked In to a job, ServiceM8 automatically tracks this time as an offsite ‘Trip’. But if you forget to add them, these Trips become lost billing opportunities. Now, when there’s a tracked Trip on a job, it’s presented as a step of the Check Out process, so you can choose to add the Trip as billable time, or not, without having to remember.
Daily Shift Summary
An all-new tool to catch billable time and avoid missed billing opportunities, across your team. The Shift Summary appears in each staff member’s Activity Feed at the end of the day, where they can review their tracked time & allocate lost time.
Set Email & Mobile
If you’re on site with a client and start drafting their quote or invoice, but don’t have their contact details, you can now ‘Set’ and save their email or number, then and there.
Section Lines for Quotes & Invoices
Now, you can insert simple description lines between items, giving you the ability to break up your quotes & invoices into sections. To create a description line, just set its Quantity, Cost & Price to zero.
10.0.6
2022-06-24
Minor fixes and improvements
10.0.5
2022-06-22
Minor fixes and improvements
10.0.4
2021-10-11
Minor fixes and improvements
10.0.3
2021-10-07
Minor fixes and improvements
10.0.2
2021-09-28
Introducing ServiceM8 10!
• Scan & Pay
Accept fast, contactless payment on site via Apple Pay & Google Pay. Present the QR code on the ServiceM8 app for the client to scan with their phone, and they’ll be taken directly to a special payment page for that job, to instantly pay on their own device.
• Jobs view
A powerful view replacing Filters in the Jobs tab, letting you view all jobs and action required, including new lists for Today, Mentions, For My Review, My Tasks, Action Required, Customer Replies, My Queued Jobs, and Quotes.
• Job Highlights
Snapshots of key information are now displayed with jobs when viewing a job list, such as when a job expired from a queue, allowing you to take in a job’s status and action required in a glance.
• Job Action Bar
A new, floating bar at the bottom of job cards providing quick, one-handed access to key job actions such as the Camera, Notes, Email & SMS. You can customise which four options appear in the action bar, and still access all other job actions.
• Quote & Invoice Action Bar
A new, floating bar at the bottom of PDF quotes and invoices, providing quick, one-handed access to send the document via email or text in two taps.
• Document Scan improvements
Document scanning is now easier to access, and improved with a much faster experience, plus support for scanning, editing and combining multiple pages at once.
• New Checkout experience
A more streamlined workflow when checking out of jobs, to easily capture the job’s outcome, then action the job accordingly, in one smooth process.
• Search Highlights
When using job search, bold text now highlights how a result matches your search term, helping you find what you’re looking for faster.
• QuickAdd for Items/Services
It’s now possible to quickly add materials & services to a job, by swiping left on the line item. Available from the material Suggestions list, and material search results.
• Auto-Archiving for Items/Services
To make it easier to find the material or service you’re looking for, items that haven’t been used in over 12 months are now automatically archived. Auto-archived items that match a search term can still be viewed by tapping ‘Show archived results’.
• Business Dashboard
Business Dashboard Reports are now available in the App, with support for both 7 and 28-day reporting periods. Available in the More tab.
• Siri Shortcuts Setup
It’s now much easier to set up voice-activated Siri Shortcuts for quick job information or actions, like navigating to your next job, hearing a job summary, or calling the job contact. Available in the More tab.
• Learning Roadmap
The Learning Roadmap is now available in the App, providing convenient access to videos & tips to help you get more out of ServiceM8, and a great resource to train new staff on the ServiceM8 basics. Available in the More tab.
• Text from Camera
Support for Live Text image text recognition when working with Forms or Assets, letting you use the ServiceM8 camera to scan and copy text in the real world, like product serial numbers or codes.
Various minor fixes & improvements
9.0.2
2020-10-29
Minor changes and improvements
9.0.1
2020-10-23
Minor changes and improvements
8.0.2
2019-10-07
Minor fixes and improvements
8.0.1
2019-09-25
Minor fixes and improvements
8.0
2019-09-19
Introducing ServiceM8 8.0
-------------------------------------
Dark Mode Support:
Support of iOS 13’s Dark Mode throughout the ServiceM8 app.
Booking Preview:
• A new, additional view when using Booking Suggestions to schedule jobs which displays a preview of how the job would fit in with existing bookings on the selected day, making it easier to confidently book the best time in one single, quick process.
Multi-Staff Bookings:
• Jobs can now be assigned to multiple team members in the Job Booking view, and easily identified as multi-staff bookings in the job card. Multi-staff bookings can also be dragged-and-dropped together in the Schedule tab of the iPad app.
Improved GPS:
• A redesigned GPS system providing more consistent and accurate positioning information while using less battery power, helping you stay aware of staff movements and make smart job dispatch decisions.
Automated Time Tracking:
• A new, intelligent time-tracking system which automatically Clocks On & Off shifts, Checks In & Out of jobs throughout the day, and includes travel time from your previous location, using GPS and job data.
Staff Tagging:
• It’s now possible to actively tag other team members in a job note or Activity Feed post. Relevant staff members will receive a notification that they’ve been tagged, which they can tap to view the relevant job or post.
Asset Management Improvements:
• If an asset’s QR Code label is damaged or removed, it’s now possible to replace it with a new label linked to the original asset record.
Smart Notes:
• Phone numbers, job numbers, email addresses & URL’s in Diary notes, Activity Feed posts, and Knowledge Articles can now be tapped and actioned. Tapping job numbers will open the relevant job, phone numbers will prompt a phone call, URL’s will open a Safari browser, and email addresses tapped from a job Diary note will draft an email.
Edit Forms with the Forms Add-on:
• Text in free-text fields of completed Forms can now be edited by opening the Form from the job Diary and tapping ‘Edit’. If the Form contains a signature, it will be removed if the Form is edited.
Improved Staff Messaging:
• Instant-messaging to other team members through ServiceM8 has been updated. Staff messages are now accessible directly from the Activity tab of the ServiceM8 app, and unread messages are more prominent.
iPhone Diagram support:
• Previously only available in the iPad app, the ability to draw and save diagrams is now also available in the iPhone app through the job actions menu of the job card.
Improved Track My Arrival:
• An updated map interface for customers to track your progress toward them, and smarter GPS usage to improve location accuracy and the customer experience.
Improved Calendar:
• Job numbers are now visible in the Calendar view of the Jobs tab, and it’s possible to see as far forward or back in this view as needed.
Improved AR Measure:
• AR (Augmented Reality) Measure has been updated with improved ground detection and startup instructions when measuring lengths and areas with this tool.
Improved Dynamic Type support:
• Dynamic text size support has been improved throughout the ServiceM8 app when you set your device to present text larger.
Improved Camera:
• Auto-focusing in the ServiceM8 camera has been improved to make focusing faster.
Photo Markup & Apple Pencil support:
• It’s now possible to mark up job photos directly in ServiceM8, with a range of pen types, colours and tools. Simply open a photo, tap the markup icon, and draw.
• It’s also possible to mark up photos taken or selected from the job Diary, while completing a Form.
7.0.2
2010-07-31
Minor fixes and improvements
7.0.1
2018-09-24
Minor fixes and improvements
7.0
2018-09-18
Introducing ServiceM8 7.0
===================
iOS 12 Siri Shortcuts support
• Set up connections to use Siri with ServiceM8.
• Ask Siri about job or client information in ServiceM8 when your hands are full.
• Ask Siri for a Job Summary, Client Name, or your Next Booking Time.
• Ask Siri to Start Next Job, Call Customer, or send a preset text to the client.
iOS 12 ML Live Photo Tagging
• Automated image recognition & tagging with the ServiceM8 camera.
• ServiceM8 analyzes the camera’s field of view in real time.
• The subject of the photo is identified & automatically tagged e.g. ‘Smoke Alarm’.
• Search and find specific photos by their tag.
Asset Management in Augmented Reality
• Identify equipment & assets, and track service history.
• Scan one asset to view & locate all others on site in Augmented Reality.
AR Measure Improvements
• Improved user interface and measuring experience.
• Take & input AR Measurements as part of completing a Form.
6.0.5
2018-04-18
Minor fixes and improvements
6.0.4
2018-02-26
Minor fixes and improvements
6.0.3
2018-01-23
• Improvements for iPhone X
• Improved AR measure
• Minor fixes for forms
• Improvements to item suggestions
6.0.2
2017-09-23
Introducing ServiceM8 6.0
===================
iOS 11 Augmented Reality support - Introducing AR Measure
• Measure dimensions with your camera in Augmented Reality.
• Linear measurement (point-to-point).
• Area measurement (individual or multiple polygons).
• Convert measurements to 3D diagrams.
iOS 11 Job Card & Email Compose Drag and Drop Attachments (iPad)
• Drag and Drop attachments from other apps into the Job Card.
• Drag and Drop attachments from other apps into New Emails.
• Drag and Drop contacts from other apps into New Emails (“To” or “CC”).
iOS 11 Document Scanning
• Scan documents with your camera and save them to the job.
• Scanned documents are automatically trimmed and saved in PNG format.
iOS 11 Barcode Scanning
• Quickly add Materials to jobs by scanning barcodes with your camera.
• Save barcodes to existing Materials, or create new Materials with a new barcode.
New Photo Engine
• Much faster photo workflow.
• Access the camera directly from the job card.
• Take multiple photos at once, then review together.
• Verbal photo tagging - use your voice to tag photos.
• Apply tags prior to photo capture, and they will apply to all subsequent photos.
• Share photos from the review pane.
Forms - Pause & Resume
• Exit partially completed Forms, and resume completion of the Form where you left off.
• Swipe down from the Form name to pause/exit.
• Paused / incomplete Forms are located in the job Checklist.
Billing - Drag and Drop
• The order of labour and materials can now be reordered in the Billing view for better presentation on invoices.
Stock Levels
• View stock levels of materials synced and tracked in Xero, MYOB or Quickbooks Online.
• Force push items while searching Materials for item details, including Stock Level.
• Quantities of tracked materials are also displayed under ‘Quantity’ in the Add Item/Service view.
Booking Suggestions
• Suggested staff and booking times are now listed in the Job Booking view.
Auto-approve Invoicing
• Upon Check Out, you can now choose to immediately approve the invoice to your integrated accounting package.
Credit Card Scan (in-app payment with Stripe)
• When accepting card payments through the app (Stripe integration), you can now scan the card number with your camera rather than inputting the number manually.
And more:
• iOS 11 Safari Autofill support
• Improved font sizing & readability
• Faster photo uploads while the ServiceM8 app is in the background
• Improved GPS usage
• Auto-Checkin improvements
• Improvements for sharing files with other apps
6.0.1
2017-09-19
Introducing iOS 11 Augmented Reality support - AR Measure
• Measure dimensions with your camera in Augmented Reality.
• Linear measurement (point-to-point).
• Area measurement (individual or multiple polygons).
• Convert measurements to 3D diagrams.
iOS 11 Job Card & Email Compose Drag and Drop Attachments (iPad)
• Drag and Drop attachments from other apps into the Job Card.
• Drag and Drop attachments from other apps into New Emails.
• Drag and Drop contacts from other apps into New Emails (“To” or “CC”).
6.0
2017-09-14
ServiceM8 6.0
5.0.2
2017-02-25
Minor fixes and improvements
5.0.1
2016-10-16
ServiceM8 5.0.1
============
Minor fixes and improvements
ServiceM8 5.0
============
We're excited to share ServiceM8 5.0, this release includes a better way to manage staff in the field, improvements to how you communicate and new insights into your business performance.
STAFF SCHEDULE ON iPad
- See all your staff and the jobs assigned to them from a single view
- Easily create new bookings and reschedule existing bookings with touch and drag support
VIDEO SUPPORT
- Capture videos and attach them to jobs
- 15 second limit keeps your mobile data bill manageable
NEW JOB BOOKING WIZARD
- We've reimagined the New Job wizard to make it faster and easier to create new jobs
- Instant Dispatch allows you to see the closest staff members and avoid conflicting bookings
ONLINE BOOKING SMS EXTENSION
- Use the "Share Contact" feature from your iOS Recent Calls log to quickly send an SMS to new customers with a link to your ServiceM8 Online Booking form
- Avoid writing down details on scraps of paper in the field by having your leads send their details through the Online Booking form
CLOCK OFF REMINDER
- ServiceM8 will now prompt you to clock off at the end of your working day
FACETIME CALL SUPPORT
- Easily initiate Facetime calls to other staff members for improved collaboration
ADVANCED NOTIFICATION SUPPORT
- ServiceM8 notifications now display photo and video content when it's shared to the Activity Feed
SIRI KIT MESSAGING SUPPORT
- Use Siri to send ServiceM8 messages to other team members or even directly to your ServiceM8 Activity Feed
iCloud INTEGRATION
- Attach files to ServiceM8 jobs or emails from any iCloud-compatible app (including iCloud, Dropbox and Box)
CALL DIRECTORY EXTENSION
- ServiceM8 now provides caller ID information so your device will recognise incoming calls from your ServiceM8 clients
5.0
2016-09-14
ServiceM8 5.0
============
We're excited to share ServiceM8 5.0, this release includes a better way to manage staff in the field, improvements to how you communicate and new insights into your business performance.
STAFF SCHEDULE ON iPad
- See all your staff and the jobs assigned to them from a single view
- Easily create new bookings and reschedule existing bookings with touch and drag support
VIDEO SUPPORT
- Capture videos and attach them to jobs
- 15 second limit keeps your mobile data bill manageable
NEW JOB BOOKING WIZARD
- We've reimagined the New Job wizard to make it faster and easier to create new jobs
- Instant Dispatch allows you to see the closest staff members and avoid conflicting bookings
ONLINE BOOKING SMS EXTENSION
- Use the "Share Contact" feature from your iOS Recent Calls log to quickly send an SMS to new customers with a link to your ServiceM8 Online Booking form
- Avoid writing down details on scraps of paper in the field by having your leads send their details through the Online Booking form
CLOCK OFF REMINDER
- ServiceM8 will now prompt you to clock off at the end of your working day
FACETIME CALL SUPPORT
- Easily initiate Facetime calls to other staff members for improved collaboration
ADVANCED NOTIFICATION SUPPORT
- ServiceM8 notifications now display photo and video content when it's shared to the Activity Feed
SIRI KIT MESSAGING SUPPORT
- Use Siri to send ServiceM8 messages to other team members or even directly to your ServiceM8 Activity Feed
iCloud INTEGRATION
- Attach files to ServiceM8 jobs or emails from any iCloud-compatible app (including iCloud, Dropbox and Box)
CALL DIRECTORY EXTENSION
- ServiceM8 now provides caller ID information so your device will recognise incoming calls from your ServiceM8 clients
4.1.3
2016-07-15
ServiceM8 4.1.3
============
Performance and minor improvements
ServiceM8 4.1
============
INTERACTIVE PUSH NOTIFICATIONS
• Reply directly to staff messages from your home screen
• Navigate or call client directly from job reminder notifications
TODAY WIDGET SUPPORT
• See your current and next job appointment information at a glance, tap to launch directly to job
• Provides an ETA on when to leave to arrive on time, including travel time
IMPROVED GPS TRACKING WITH SMART AUTO CHECKIN SUPPORT
• Complete update of ServiceM8 GPS system
• Reduced battery usage through intelligent GPS updates only when needed by team
• Geo-fence region detection for scheduled jobs; ServiceM8 will automatically detect your arrival at
the job site, and start the job timer - saving you from having to remember to take out your iPhone and tap start job as you arrive on-site
APP ICON SHORTCUTS
• Clock on/off from shortcut
• Start navigation to your next job appointment
KEYBOARD SHORTCUTS
• Use ServiceM8 with a keyboard on iPad, and take advantage of keyboard shortcuts to complete common tasks such as creating a new job, changing views or keying in information
ENHANCED WITH 3D TOUCH SUPPORT
• Peek n Pop support on job schedule, and calendar views
• Reschedule jobs or call client directly from peek view
SHARE EXTENSION SUPPORT
• Share files and photos from other apps directly to ServiceM8 job diary. Eg. Take advantage of Apple Notes app, draw pictures and share directly to job diary
SMART JOB REMINDER NOTIFICATIONS
• Previously job reminders were only time based, now they are location aware
• User will be prompted to leave for next job based on their current location and estimated travel time
APPLE WATCH APP
• Add ServiceM8 complications to your watch face, so you'll know your next job at all times, including time travel support for past and future job appointments
• Glance view
• Receive and reply to staff messages
• Start job navigation from smart job reminder through the watch app
• Review your current job, including short description and task list and complete the job
• Check off tasks from the watch as you complete them, and if the task requires a photo, use handoff to complete the task on your iPhone
• Preview your next job and start Apple Maps navigation to next job site
PHOTO ACTIONS & PHOTO SHARING
• Share photos from the job diary with other apps, eg. Tap a photo from the activity feed or a job diary, tap share and if you download 'Skitch' from the App Store, add arrows and draw on photos within ServiceM8 to highlight issues or tasks. Annotated photo will be saved in job diary.
Thanks for reading. If ServiceM8 has helped your business, please take a moment to leave a nice review and help other businesses discover ServiceM8.
4.1.2
2016-05-06
ServiceM8 4.1.2
============
Performance and minor improvements
ServiceM8 4.1
============
INTERACTIVE PUSH NOTIFICATIONS
• Reply directly to staff messages from your home screen
• Navigate or call client directly from job reminder notifications
TODAY WIDGET SUPPORT
• See your current and next job appointment information at a glance, tap to launch directly to job
• Provides an ETA on when to leave to arrive on time, including travel time
IMPROVED GPS TRACKING WITH SMART AUTO CHECKIN SUPPORT
• Complete update of ServiceM8 GPS system
• Reduced battery usage through intelligent GPS updates only when needed by team
• Geo-fence region detection for scheduled jobs; ServiceM8 will automatically detect your arrival at
the job site, and start the job timer - saving you from having to remember to take out your iPhone and tap start job as you arrive on-site
APP ICON SHORTCUTS
• Clock on/off from shortcut
• Start navigation to your next job appointment
KEYBOARD SHORTCUTS
• Use ServiceM8 with a keyboard on iPad, and take advantage of keyboard shortcuts to complete common tasks such as creating a new job, changing views or keying in information
ENHANCED WITH 3D TOUCH SUPPORT
• Peek n Pop support on job schedule, and calendar views
• Reschedule jobs or call client directly from peek view
SHARE EXTENSION SUPPORT
• Share files and photos from other apps directly to ServiceM8 job diary. Eg. Take advantage of Apple Notes app, draw pictures and share directly to job diary
SMART JOB REMINDER NOTIFICATIONS
• Previously job reminders were only time based, now they are location aware
• User will be prompted to leave for next job based on their current location and estimated travel time
APPLE WATCH APP
• Add ServiceM8 complications to your watch face, so you'll know your next job at all times, including time travel support for past and future job appointments
• Glance view
• Receive and reply to staff messages
• Start job navigation from smart job reminder through the watch app
• Review your current job, including short description and task list and complete the job
• Check off tasks from the watch as you complete them, and if the task requires a photo, use handoff to complete the task on your iPhone
• Preview your next job and start Apple Maps navigation to next job site
PHOTO ACTIONS & PHOTO SHARING
• Share photos from the job diary with other apps, eg. Tap a photo from the activity feed or a job diary, tap share and if you download 'Skitch' from the App Store, add arrows and draw on photos within ServiceM8 to highlight issues or tasks. Annotated photo will be saved in job diary.
Thanks for reading. If ServiceM8 has helped your business, please take a moment to leave a nice review and help other businesses discover ServiceM8.
4.1.1
2016-03-27
ServiceM8 4.1.1
============
Performance and minor improvements
ServiceM8 4.1
============
INTERACTIVE PUSH NOTIFICATIONS
• Reply directly to staff messages from your home screen
• Navigate or call client directly from job reminder notifications
TODAY WIDGET SUPPORT
• See your current and next job appointment information at a glance, tap to launch directly to job
• Provides an ETA on when to leave to arrive on time, including travel time
IMPROVED GPS TRACKING WITH SMART AUTO CHECKIN SUPPORT
• Complete update of ServiceM8 GPS system
• Reduced battery usage through intelligent GPS updates only when needed by team
• Geo-fence region detection for scheduled jobs; ServiceM8 will automatically detect your arrival at
the job site, and start the job timer - saving you from having to remember to take out your iPhone and tap start job as you arrive on-site
APP ICON SHORTCUTS
• Clock on/off from shortcut
• Start navigation to your next job appointment
KEYBOARD SHORTCUTS
• Use ServiceM8 with a keyboard on iPad, and take advantage of keyboard shortcuts to complete common tasks such as creating a new job, changing views or keying in information
ENHANCED WITH 3D TOUCH SUPPORT
• Peek n Pop support on job schedule, and calendar views
• Reschedule jobs or call client directly from peek view
SHARE EXTENSION SUPPORT
• Share files and photos from other apps directly to ServiceM8 job diary. Eg. Take advantage of Apple Notes app, draw pictures and share directly to job diary
SMART JOB REMINDER NOTIFICATIONS
• Previously job reminders were only time based, now they are location aware
• User will be prompted to leave for next job based on their current location and estimated travel time
APPLE WATCH APP
• Add ServiceM8 complications to your watch face, so you'll know your next job at all times, including time travel support for past and future job appointments
• Glance view
• Receive and reply to staff messages
• Start job navigation from smart job reminder through the watch app
• Review your current job, including short description and task list and complete the job
• Check off tasks from the watch as you complete them, and if the task requires a photo, use handoff to complete the task on your iPhone
• Preview your next job and start Apple Maps navigation to next job site
PHOTO ACTIONS & PHOTO SHARING
• Share photos from the job diary with other apps, eg. Tap a photo from the activity feed or a job diary, tap share and if you download 'Skitch' from the App Store, add arrows and draw on photos within ServiceM8 to highlight issues or tasks. Annotated photo will be saved in job diary.
Thanks for reading. If ServiceM8 has helped your business, please take a moment to leave a nice review and help other businesses discover ServiceM8.
4.1
2016-03-24
INTERACTIVE PUSH NOTIFICATIONS
• Reply directly to staff messages from your home screen
• Navigate or call client directly from job reminder notifications
TODAY WIDGET SUPPORT
• See your current and next job appointment information at a glance, tap to launch directly to job
• Provides an ETA on when to leave to arrive on time, including travel time
IMPROVED GPS TRACKING WITH SMART AUTO CHECKIN SUPPORT
• Complete update of ServiceM8 GPS system
• Reduced battery usage through intelligent GPS updates only when needed by team
• Geo-fence region detection for scheduled jobs; ServiceM8 will automatically detect your arrival at
the job site, and start the job timer - saving you from having to remember to take out your iPhone and tap start job as you arrive on-site
APP ICON SHORTCUTS
• Clock on/off from shortcut
• Start navigation to your next job appointment
KEYBOARD SHORTCUTS
• Use ServiceM8 with a keyboard on iPad, and take advantage of keyboard shortcuts to complete common tasks such as creating a new job, changing views or keying in information
ENHANCED WITH 3D TOUCH SUPPORT
• Peek n Pop support on job schedule, and calendar views
• Reschedule jobs or call client directly from peek view
SHARE EXTENSION SUPPORT
• Share files and photos from other apps directly to ServiceM8 job diary. Eg. Take advantage of Apple Notes app, draw pictures and share directly to job diary
SMART JOB REMINDER NOTIFICATIONS
• Previously job reminders were only time based, now they are location aware
• User will be prompted to leave for next job based on their current location and estimated travel time
APPLE WATCH APP
• Add ServiceM8 complications to your watch face, so you'll know your next job at all times, including time travel support for past and future job appointments
• Glance view
• Receive and reply to staff messages
• Start job navigation from smart job reminder through the watch app
• Review your current job, including short description and task list and complete the job
• Check off tasks from the watch as you complete them, and if the task requires a photo, use handoff to complete the task on your iPhone
• Preview your next job and start Apple Maps navigation to next job site
PHOTO ACTIONS & PHOTO SHARING
• Share photos from the job diary with other apps, eg. Tap a photo from the activity feed or a job diary, tap share and if you download 'Skitch' from the App Store, add arrows and draw on photos within ServiceM8 to highlight issues or tasks. Annotated photo will be saved in job diary.
Thanks for reading. If ServiceM8 has helped your business, please take a moment to leave a nice review and help other businesses discover ServiceM8.
4.0.2
2016-01-08
4.0.2 Update
Minor fixes and improvements
4.0.0 Update
Introducing ServiceM8 4.0
A complete refresh of the ServiceM8 app from start to finish. ServiceM8 will help you communicate more effectively with your staff, find and manage jobs from first call through to invoicing and payment. You're going to love the completely new look and feel - this is the biggest update of 2015.
- All your jobs in one tab, switch views from list, calendar and now map
- Faster sync will keep your jobs up to date in the field, and the office
- Streamlined invoice management
- A new smarter map view.
- Get staff to take photos by asking for a photo in job descriptions
- Improved travel time tracking
- Smarter list to add your items/materials from, now with suggestions, saved searches and easy access to smart labour
- Increase/decrease the font size to suit your preference
- iOS 9 multitasking support
- iOS contacts integration
4.0.1
2015-10-19
4.0.1 Update
Minor fixes and improvements
4.0.0 Update
Introducing ServiceM8 4.0
A complete refresh of the ServiceM8 app from start to finish. ServiceM8 will help you communicate more effectively with your staff, find and manage jobs from first call through to invoicing and payment. You're going to love the completely new look and feel - this is the biggest update of 2015.
- All your jobs in one tab, switch views from list, calendar and now map
- Faster sync will keep your jobs up to date in the field, and the office
- Streamlined invoice management
- A new smarter map view.
- Get staff to take photos by asking for a photo in job descriptions
- Improved travel time tracking
- Smarter list to add your items/materials from, now with suggestions, saved searches and easy access to smart labour
- Increase/decrease the font size to suit your preference
- iOS 9 multitasking support
- iOS contacts integration
4.0.0
2015-10-09
Introducing ServiceM8 4.0
A complete refresh of the ServiceM8 app from start to finish. ServiceM8 will help you communicate more effectively with your staff, find and manage jobs from first call through to invoicing and payment. You're going to love the completely new look and feel - this is the biggest update of 2015.
- All your jobs in one tab, switch views from list, calendar and now map
- Faster sync will keep your jobs up to date in the field, and the office
- Streamlined invoice management
- A new smarter map view.
- Get staff to take photos by asking for a photo in job descriptions
- Improved travel time tracking
- Smarter list to add your items/materials from, now with suggestions, saved searches and easy access to smart labour
- Increase/decrease the font size to suit your preference
- iOS 9 multitasking support
- iOS contacts integration
3.0.7
2015-08-31
Minor enhancements and bug fixes
3.0.6
2015-08-22
Minor enhancements and bug fixes
3.0.5
2015-05-30
This update improves app performance and fixes several issues.
3.0.4
2015-05-08
We're introducing quick quotes and invoices in this update. You can now produce a quote or an invoice on the go from a single screen, and send it to your client in seconds.
3.0.3
2015-02-26
Minor improvements
3.0.2
2014-12-06
iOS 8 improvements
Description based invoicing
3.0.1
2014-09-23
3.0.1
=================
iOS 8 improvements
3.0
=================
A completely new ServiceM8 app from start to finish. You'll be able to communicate more effectively with your staff, manage jobs from first call through to invoicing and payment. You'll love the completely new look and feel, it's our largest update of 2014.
New in ServiceM8 3.0:
Introducing the Activity Feed
==================
The activity feed is the central place staff to communicate effectively with others in their team, share tips/photos or make sure that parts required for jobs get ordered first time. The activity feed will alert you when you need to leave for your next appointment, taking into account travel time. It will also give you up to date information on your business from customer feedback to weekly productivity reports.
Smart Job Search
=================
Search your jobs from the app, using anything you remember about the job, customer or diary. You'll even have access to search while offline.
Full Invoice Management
=================
You'll be able to easily see who you need to invoice, send SMS/Email reminders to customers or give them a quick phone call. Email/SMS and even Post invoices at the tap of a button, and even sync the invoices with your accounting package from within the app.
And much more
=================
• Faster Sync
• Job Filters and Staff Schedules
• Simple Calendar
• Travel Time
• Improved Map functionality
• Mandatory Forms
• Photos in forms and produce forms after being offline
• Capture receipts during job checkout
• Quote checkout handling
• Improved Checkout Wizard options
• Improved staff messages location
• Take mobile payments within the app
• Faster access to job actions
• Adjustable font size
• Checkin on one device, and checkout on another
• Receive multiple job payments