1.9.0
2023-12-14
We regularly update ServiceMax Engage to add new features and improve app performance.
1.8.0
2023-07-13
We regularly update ServiceMax Engage to add new features and improve app performance.
1.7.0
2023-04-06
We regularly update ServiceMax Engage to add new features and improve app performance.
1.6.0
2022-12-15
We regularly update ServiceMax Engage to add new features and improve app performance.
1.5.0
2022-08-12
We regularly update ServiceMax Engage to add new features and improve app performance.
1.3.0
2021-12-09
We regularly update ServiceMax Engage to add new features and improve app performance.
1.2.0
2021-08-12
Enhanced appointments features
- Add appointments to your calendar
- Appointments now show all assets that will be serviced during the technician's visit
- See planned preventive maintenance visits
- Technician "On My Way" -- receive real-time location updates and an estimated arrival time
Higher visibility into asset information
- View technical details, maintenance plan and coverage, as well as service history
- Drill down from the Asset Spotlight to see linked assets and events
Improved communication with your technicians and organization
- Rate your technician and appointment, and provide feedback directly in the Engage app
- Annotate images with new markup tools -- add text, draw, and crop images when communicating with your technician, call center agent, or other members on the service team
- Receive product updates from your service and product teams directly in the Engage app