SIDRIVE IQ Troubleshoot
Free
2.4.0for iPhone, iPad and more
Age Rating
SIDRIVE IQ Troubleshoot Screenshots
About SIDRIVE IQ Troubleshoot
SIDRIVE IQ Troubleshoot gives you instant access to Siemens' years of accumulated drive knowledge, helping you more efficiently and accurately diagnose any problems that arise in the field. The App provides diagnostic instructions with video tutorials and component images to help you understand how to fix the issue(s). In addition, the App makes it easier than ever to contact Siemens Customer Service for additional assistance.
I. Features
*Secure sign-up / log-in process via Siemens ID
*Integration with SIDRIVE IQ Suite, allowing you to obtain troubleshoot relevant information of your connected assets
*Manage your offline asset list (add, view, rename, remove) by scanning the data matrix code
*Easy troubleshooting guidance from active faults via inspection steps, pictures/videos of how to find the component
*Instantiate service request with pre-filled request form that includes technical and asset-relevant data II. Supported Models
*SINAMICS PERFECT HARMONY GH180 models (produced in 2010 or newer) with NXGPro and NXGII controllers
*Questions/feedback? Please send us an email at helpline.sii@internal.siemens.com or call us at 1-800-333-7421
I. Features
*Secure sign-up / log-in process via Siemens ID
*Integration with SIDRIVE IQ Suite, allowing you to obtain troubleshoot relevant information of your connected assets
*Manage your offline asset list (add, view, rename, remove) by scanning the data matrix code
*Easy troubleshooting guidance from active faults via inspection steps, pictures/videos of how to find the component
*Instantiate service request with pre-filled request form that includes technical and asset-relevant data II. Supported Models
*SINAMICS PERFECT HARMONY GH180 models (produced in 2010 or newer) with NXGPro and NXGII controllers
*Questions/feedback? Please send us an email at helpline.sii@internal.siemens.com or call us at 1-800-333-7421
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What's New in the Latest Version 2.4.0
Last updated on Feb 29, 2024
Old Versions
- Biometric access
- Extra informations on connected assets
- Performance and usability improvements
- Extra informations on connected assets
- Performance and usability improvements
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Version History
2.4.0
Feb 29, 2024
- Biometric access
- Extra informations on connected assets
- Performance and usability improvements
- Extra informations on connected assets
- Performance and usability improvements
next version
Nov 17, 2023
- Filtering functionality
- Performance improvements
- Performance improvements
2.2.0
Sep 20, 2023
- Performance and usability improvements
2.1.0
Jul 19, 2023
The update includes the following changes:
- Performance and usability improvements
- Performance and usability improvements
1.8.0
Jan 30, 2023
•Extra information pop ups on Health Grade, Condition State and Operational State.
•Performance improvements.
•Performance improvements.
1.7.0
Nov 22, 2022
*SIDRIVE IQ alarms and faults listing
*New troubleshooting layout
*Security improvements
*New troubleshooting layout
*Security improvements
1.6.0
Sep 30, 2022
•Assets from your SIDRIVE IQ Account in your asset list
•Health Condition, Condition State an operating state of your assets
1.5.1
Aug 1, 2022
Smaller bug fixes
1.5.0
Apr 26, 2022
French, Portugese, French, German language
1.4.3
Dec 2, 2021
Optimized user interface and expanded service request support
1.4.2
Aug 5, 2021
What's new:
*Updated user interface interactions
*Updated user interface interactions
1.4.1
Aug 3, 2021
•Updated user management process
•Updated user interface
•Updated user interface
1.4.0
Apr 27, 2021
Updated user interface and general app optimization
1.3.0
Mar 18, 2021
Added a user feedback prompt and general app optimization
1.2.0
Oct 17, 2020
Updated user interface
1.0
Aug 20, 2020
SIDRIVE IQ Troubleshoot FAQ
Click here to learn how to download SIDRIVE IQ Troubleshoot in restricted country or region.
Check the following list to see the minimum requirements of SIDRIVE IQ Troubleshoot.
iPhone
Requires iOS 13.0 or later.
iPad
Requires iPadOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
SIDRIVE IQ Troubleshoot supports English, French, German, Portuguese, Simplified Chinese, Spanish
