Smartlink+

Smartlink+ v8 is a complete redesign — every screen has been rebuilt from the ground up.

1. Faster arming experience with visual entry and exit delay countdowns.
2. Alarm screens now show the triggering sensor and alarm type.
3. Redesigned thermostat with animated backgrounds and humidity display.
4. Card-based controls for lights, locks, garage doors, and water valves.
5. Grouped activity feed with improved filtering.
6. Notification preferences configurable per sensor and per device.
7. Seamless multi-account switching.
8. Stay-signed-in option and improved biometric login.
9. Apple Watch support for arming and disarming.
10. Performance and stability improvements.

Critical Instabug Patch: Fix for Unexpected App Crashes

Improvements:
Instabug is now properly reporting logs for the ‘shake’ feature.
Sensors will now show signal strength in Settings.

Fixes:
Resolved a bug where you could drag the video around freely in the events screen viewer.
Automations will now present a ‘Confirm’ button in the top right when toggling actions on/off.
Fixed a bug in automations that was causing the ‘Delete’ button to float into the conditions area.
Z-Wave door locks and garage controllers now properly show ‘Offline’ when the device is offline.

New Features
New automations to support doorbell press, motion detection, and schedule. A new UI and flow will also come with this release of automations. Note: See end of page for functionality explanation.
Users will receive an in app prompt when an update for the app is available.

Improvements:
New Z-Wave add/remove flow.
Updated ‘Stay Signed In’ options to allow for one month before the application logs you out.
Updated the ‘Siren’ icon to match the panel.
Updated the ‘Device Health’ section for cameras/doorbells to include the ‘WiFi Link Quality’ and the 'WiFi Signal Level.
Enhanced the Arm/Disarm snapshot seen in the Activity section so it can be clicked on and expanded.
Live view home control will not allow you to arm stay/away if there is a system trouble.
Updated support for the translator and takeover module. They are now using the correct icons, and the translator is able to be ‘Bypassed’.
The microphone on the wired doorbell(XDC01) now opens/closes correctly without erroring or leaving the line open.
Added a ‘Wake Up’ feature to D3 camera settings. This wakes the camera up when settings are entered for battery powered devices to ensure that settings save properly.

Fixes:
Forgot password now gracefully handles users that have an email address tied to multiple accounts.
Fixed a bug that would cause the login page to lag after switching to a linked account and logging out.
Added a ‘Cancel’ button to the Disarm screen on the ‘Security’ page.
The temperature indicator on the Security page is now only clickable if you click directly on it.
Increased the size of the multi-select ellipses for video events and filters.
Added a ‘Maximize’ button to the portrait view of live video.
Updated the camera SDK so it updates the battery percentage after the camera is completely drained.
Door locks can be properly controlled on the live view home control page without receiving an ‘Oops’ error.
Garage door commands are now working properly in live view home control. This section was not in sync with the actual status of the garage door before.

New Automations Functionality:
Each camera is allowed one motion detection automation. If you want to edit the condition, you just click on the created automation and it will drill into it. There is a delete button once you drill into it if you prefer to start over instead of editing the automation.
Doorbells are allowed one motion detection and one doorbell press automation each. The functionality for doorbell press is the same as motion detection mentioned above.
The new schedule functionality is listed as “Days of the week at set time” in automations. This automation is pretty straightforward, you set a time and days of the week. After those are set, you pick your action and save when you are complete. You can set up multiple automations for this rule.

1. Resolved caching issues that caused problems with arming, disarming, and status updates, video event playback along with sporadic 'Oops' errors, making it difficult for users to navigate the app.
2. We fixed a bug in video settings so motion detection can be toggled on/off and 'Disarmed' can be toggled on/off.
3. Fixed several bugs on the password reset process.
- Resolved an issue that would lock the user on the verification screen if they did not enter the correct verification code. The user can now try again if they enter the code incorrectly instead of having to start the process over.
- Resolved an issue where users would see the message "Service is temporarily unavailable for your account" after a user puts in their verification code.

Improvements:
Z-Wave add/remove functionality has been greatly improved. You can now also add/remove devices within the same flow.
Arm/Disarm response has been greatly improved.
Adding a confirmation when creating a new user account to let the user know the account was created successfully.
Improved the Thermostat add process.
Updated the user experience when resetting a password. If the current user resets their password, they will be logged out. If they reset another users password, they will not be logged out anymore.
Users should not see phantom Z-Wave devices anymore.
Z-Wave notification functionality has been greatly improved.
Sensor bypass is only available when the system is disarmed now.
Updated type ‘User’ settings to restrict actions they should not have access to.

Fixes:
Fixed a bug that was causing the application to crash when opening a video related push notification.
Fixed a bug that was cutting off the timestamp on events when you played them back.
Fixed a bug that was causing the application to crash upon login.
Thumbnails are now seen on press/motion push notifications.
Automation toggles are now working correctly. Occasionally, hitting a toggle for one automation would change another.
Camera live view is now working smoothly.
Fixed a bug that was showing ‘arm’ instead of ‘disarm’ on live view controls when the panel is in alarm.
The Ecolink Siren now shows the correct options on the control page.
Fixed a bug that was causing errors on the account linking page when you attempted to do a pull down to refresh.
Doorbell/motion push notifications are now correctly redirecting to the video page.
Fixed a bug that was causing the automations screen to load placeholders only.
Fixed aspect ratio issues on camera live view.
Motion detection settings are now seen for the outdoor D3 camera(XOC01).
Filters now properly clear on the video events page.
Fixed a bug that was allowing users to attempt to dim with water control devices.

Improvements:
Video events now go off the panel time and not the phones time.
Locks are now categorized correctly in automations.
Dimmers are now all showing up and categorized properly.
The microphone for the wireless camera and doorbell can now be disabled/enabled in settings.
All enrolled thermostats are now showing up in climate section.
All enrolled locks are now showing up on the control page.
Added a search feature to the accounts page. This feature allows you to search all of your accounts instead of scrolling through the list.
The thermostat add process properly redirects users to the climate page after completion.
Improved the reliability of the SSE communication process. This will improve the reliability of device updates. This also improves the add/delete process for Z-Wave.
Improved the add flow language for thermostats to help customers troubleshoot if there are any issues.

Fixes:
Tamper button is now visible for smoke devices.
‘View System Messages’ now appears for smoke devices.
Fixed a bug inside Dealer Activation that was not allowing an emails to be used.
Automations now shows a device count next to the control choice.
Kami/Yi thumbnails now show up correctly.
Fixed a bug that was causing the application to get locked on arming.
Fixed a bug that did not allow you to live view a camera after you just left live view of another camera.
Fixed the user login icon in activity.
Fixed a bug that was causing the application to crash if you hit the ‘Home Control’ button from live video.
Fixed a bug that was causing the garage door status to show Locked/Unlocked instead of Close/Open.
Fixed a bug that wasn’t letting you launch camera live view right after closing it.
Fixed a bug that was causing devices to not show up in the control section.

Fixes and performance improvements

New Features:
DSK support for Z-Wave devices. You can now input the DSK through the mobile application when adding the Z-wave device.

Improvements:
Updated the Night Mode button to stand out more.
Updated the activity log to separate out alarm types correctly. Only burglary, water, flood, smoke, duress, and panic alarms will show up in red now.
Improved video functionality(crashing and sign outs) with Motorola devices.

Fixes:
Fixed a bug that was causing a delay in arming after refreshing the security page.
Fixed a bug that was causing the panel camera to show up as ‘Alarm System’ in video.
Fixed a crash being caused by video thumbnails.
Fixed several crashes within the D3 SDK.
Fixed a bug that was causing live view to automatically zoom in without user input.
Fixed a bug that was requiring a refresh on the security page to see the correct status after switching accounts.
Fixed several bugs around adding Z-Wave devices.