Solutionreach
Free
2.0.17for iPhone, iPad
5.9
10 Ratings
Solutionreach, Inc.
Developer
51.3 MB
Size
Apr 2, 2024
Update Date
Medical
Category
12+
Age Rating
Age Rating
Solutionreach Screenshots
About Solutionreach
Take Solutionreach with you, on the go! The Solutionreach mobile app has been redesigned bringing powerful new patient communication tools right to your phone.
The Solutionreach mobile app includes key features from our desktop version you know and love, syncing instantly so you can seamlessly transition between the two platforms.
Key features include:
- Send text messages to patients to answer questions in real-time, confirm appointments, notify office closures, collect images, and so much more.
- Review patient information.
- Leverage message templates for faster communication for easily sending Intake or Payment requests on your phone.
- Access patient threads including message history and view attachments sent or received.
- Review the status of your upcoming appointments for the day or week ahead within the Appointments tab viewer.
- Launch a telehealth visit with your patients.
** An active account with Solutionreach is required to use this app
The Solutionreach mobile app includes key features from our desktop version you know and love, syncing instantly so you can seamlessly transition between the two platforms.
Key features include:
- Send text messages to patients to answer questions in real-time, confirm appointments, notify office closures, collect images, and so much more.
- Review patient information.
- Leverage message templates for faster communication for easily sending Intake or Payment requests on your phone.
- Access patient threads including message history and view attachments sent or received.
- Review the status of your upcoming appointments for the day or week ahead within the Appointments tab viewer.
- Launch a telehealth visit with your patients.
** An active account with Solutionreach is required to use this app
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What's New in the Latest Version 2.0.17
Last updated on Apr 2, 2024
Old Versions
In this release, we’ve focused on improving the user experience by…
• Saving any typed text on a thread so it's still there when the user leaves the thread and comes back
• Displaying the phone number on the message thread and patient panel
• Improving the experiencewhen a user clicks into an appointment and then clicks back to view the full schedule listing, bring them back to their original place in the schedule
• Including the time for each appointment on the Appointment Calendar
• Adding a setting toggle for muting message notifications
• Updating the Appointment Calendar user experience and interface
• Fixing the orderings of message actions and the menu navigation
• Changing the appointments time drop-down range to a time picker
• Allowing editing of the name and DOB for unknown numbers
• Fixing the Intake request short URLs
• Backend updates and security enhancements
• Saving any typed text on a thread so it's still there when the user leaves the thread and comes back
• Displaying the phone number on the message thread and patient panel
• Improving the experiencewhen a user clicks into an appointment and then clicks back to view the full schedule listing, bring them back to their original place in the schedule
• Including the time for each appointment on the Appointment Calendar
• Adding a setting toggle for muting message notifications
• Updating the Appointment Calendar user experience and interface
• Fixing the orderings of message actions and the menu navigation
• Changing the appointments time drop-down range to a time picker
• Allowing editing of the name and DOB for unknown numbers
• Fixing the Intake request short URLs
• Backend updates and security enhancements
Show More
Version History
2.0.17
Apr 2, 2024
In this release, we’ve focused on improving the user experience by…
• Saving any typed text on a thread so it's still there when the user leaves the thread and comes back
• Displaying the phone number on the message thread and patient panel
• Improving the experiencewhen a user clicks into an appointment and then clicks back to view the full schedule listing, bring them back to their original place in the schedule
• Including the time for each appointment on the Appointment Calendar
• Adding a setting toggle for muting message notifications
• Updating the Appointment Calendar user experience and interface
• Fixing the orderings of message actions and the menu navigation
• Changing the appointments time drop-down range to a time picker
• Allowing editing of the name and DOB for unknown numbers
• Fixing the Intake request short URLs
• Backend updates and security enhancements
• Saving any typed text on a thread so it's still there when the user leaves the thread and comes back
• Displaying the phone number on the message thread and patient panel
• Improving the experiencewhen a user clicks into an appointment and then clicks back to view the full schedule listing, bring them back to their original place in the schedule
• Including the time for each appointment on the Appointment Calendar
• Adding a setting toggle for muting message notifications
• Updating the Appointment Calendar user experience and interface
• Fixing the orderings of message actions and the menu navigation
• Changing the appointments time drop-down range to a time picker
• Allowing editing of the name and DOB for unknown numbers
• Fixing the Intake request short URLs
• Backend updates and security enhancements
2.0.16
Jan 10, 2024
In this release, we’ve focused on improving the user experience by…
- Allowing users to Hide System Messages
- Providing the option to attach SR Pay requests to an appointment
- Adding the option to send SR Pay requests to additional devices
- Honoring the Conversations Settings for the Users
- Improving the User Interface, fixing bugs, and enhancing the backend.
- Allowing users to Hide System Messages
- Providing the option to attach SR Pay requests to an appointment
- Adding the option to send SR Pay requests to additional devices
- Honoring the Conversations Settings for the Users
- Improving the User Interface, fixing bugs, and enhancing the backend.
2.0.15
Nov 7, 2023
In this release, we’ve focused on improving the user experience by:
- Providing an option to Hide System Messages in a message thread
- Honoring the Conversations Settings for users
- Allowing the attachment of appointments to SR Pay Requests
- Giving the ability to send SR Pay requests to additional patient devices on file
- Showing ‘No Results Found’ for unmatched practice search in Location Hub
- Other bug fixes and system improvements
- Providing an option to Hide System Messages in a message thread
- Honoring the Conversations Settings for users
- Allowing the attachment of appointments to SR Pay Requests
- Giving the ability to send SR Pay requests to additional patient devices on file
- Showing ‘No Results Found’ for unmatched practice search in Location Hub
- Other bug fixes and system improvements
2.0.14
Oct 20, 2023
In this release we focus on important fixes to ensure the reliability of the app.
2.0.13
Sep 30, 2023
In this release, we’ve focused on improving the user experience by:
- Fixing some bugs and improving the login experience by removing the case-sensitivity for username.
- Fixing some bugs and improving the login experience by removing the case-sensitivity for username.
2.0.11
Sep 20, 2023
In this release, we’ve focused on improving the user experience by…
- Supporting Multi-location users
- Including message thread badge statuses
- Removing the option to send Review Invitations if the message type is disabled
- Allowing users to send the different SR Pay templates
- Adding Tap to Scroll to Top functionality
- Providing a Click-to-Call option to allow calls from the DEVICE number
- Improving the Filters on the Take Action Calendar
- Supporting Multi-location users
- Including message thread badge statuses
- Removing the option to send Review Invitations if the message type is disabled
- Allowing users to send the different SR Pay templates
- Adding Tap to Scroll to Top functionality
- Providing a Click-to-Call option to allow calls from the DEVICE number
- Improving the Filters on the Take Action Calendar
2.0.10
Aug 30, 2023
This version includes updates for policies
2.0.9
Jul 6, 2023
In this release, we’ve focused on improving the user experience by…
- Adding the ability to search by phone number
- Increasing the character count
- Providing a No Response Filter
- Adding Corporate Intake Packets to the Appointment Calendar patient panel
- Temporarily removing the Confirmation Status from Both Patient Panels
- Changing the Location Filter to say Unknown Location instead of No Location.
- Adding the ability to search by phone number
- Increasing the character count
- Providing a No Response Filter
- Adding Corporate Intake Packets to the Appointment Calendar patient panel
- Temporarily removing the Confirmation Status from Both Patient Panels
- Changing the Location Filter to say Unknown Location instead of No Location.
2.0.8
Jun 9, 2023
In this release, we’ve focused on improving the user experience by…
- Finishing the last of the mobile rebranding
- Providing a more clear error message if the user enters the wrong username and/or password
- Improving the Multi-Recipient Messaging experience
- Displaying on the search result tile if a patient has opted out or if they were blocked
- Showing the type of block for blocked patient devices: ‘Office Blocked’ and ‘Carrier Blocked’
- Adding the appointment type to the Upcoming Appointments in the patient panels
- Providing Appointment Type as a filter option and making other improvements to the Appointment Calendar Filters
- Fixing a bug with Telehealth that affected the camera button
- Improving the user experience by making other small updates in the app
- Finishing the last of the mobile rebranding
- Providing a more clear error message if the user enters the wrong username and/or password
- Improving the Multi-Recipient Messaging experience
- Displaying on the search result tile if a patient has opted out or if they were blocked
- Showing the type of block for blocked patient devices: ‘Office Blocked’ and ‘Carrier Blocked’
- Adding the appointment type to the Upcoming Appointments in the patient panels
- Providing Appointment Type as a filter option and making other improvements to the Appointment Calendar Filters
- Fixing a bug with Telehealth that affected the camera button
- Improving the user experience by making other small updates in the app
2.0.7
May 13, 2023
In this release, we’ve focused on improving the user experience by…
- Rebranding more areas of the app
- Providing a more clear date and time stamp on patient threads
- Adding a character count to the message window
- Making the flags and system icons easier to see
- Showing the date that consent was granted on the HIPAA Consent Quick Message template
- Updating the Website Widget information modal
- Several other UI fixes
- Rebranding more areas of the app
- Providing a more clear date and time stamp on patient threads
- Adding a character count to the message window
- Making the flags and system icons easier to see
- Showing the date that consent was granted on the HIPAA Consent Quick Message template
- Updating the Website Widget information modal
- Several other UI fixes
2.0.6
Apr 14, 2023
This release includes rebranding the first few sections of the app with our new branding colors and some bug and performance fixes.
2.05
Mar 25, 2023
Updating the login experience for quickly and easily logging in, including:
Option to show/hide password.
Option to save the username.
Ability to automatically use biometric authentication when it’s enabled.
New brand colors.
Option to show/hide password.
Option to save the username.
Ability to automatically use biometric authentication when it’s enabled.
New brand colors.
2.04
Feb 24, 2023
This release includes several bug and performance fixes. We also added a typing indicator to know when someone is typing.
2.0.3
Oct 2, 2022
Includes bug fixes and performance enhancements for the Appointments tab and Multi-recipient sender label.
2.0.2
Sep 8, 2022
This release includes bug and performance fixes.
2.0.1
Aug 9, 2022
Send a message to multiple patients right from your smartphone, using Multi-Recipient Messaging, found by long-pressing the new message icon.
2.0.0
Jul 16, 2022
- Changing the app name from SR Conversations to Solutionreach
- Updating the Login page
- Adding a Splash Screen for increased security
- Adding and updating tons of features:
- Appointment Calendar and Filters
- Patient Panels with Notes
- SR Telehealth
- Conversations Flags and Filters
- Spanish System Templates
- SR Intake and SR Pay Status Badges on Messages
- Website Widget Message Label
- Updating the Login page
- Adding a Splash Screen for increased security
- Adding and updating tons of features:
- Appointment Calendar and Filters
- Patient Panels with Notes
- SR Telehealth
- Conversations Flags and Filters
- Spanish System Templates
- SR Intake and SR Pay Status Badges on Messages
- Website Widget Message Label
1.5.1
Aug 17, 2021
* Performance optimized
* Fixes for conversation screen
* Fixes for conversation screen
1.5.0
Aug 7, 2021
* Hotfix for icon badge notification.
1.4.9
Jul 24, 2021
This release includes an improved user interface, optimized systems for a better experience and providing new messages, and additional features.
New features include: Unknown number tab, a red dot notification on the 'Unread' folder to show unread messages are available, Spanish or English selection for system templates, attachments - choose from images or take a photo, and attachment load indicator, search patient text field fixed to the inbox screen, mobile notifications optimization.
New features include: Unknown number tab, a red dot notification on the 'Unread' folder to show unread messages are available, Spanish or English selection for system templates, attachments - choose from images or take a photo, and attachment load indicator, search patient text field fixed to the inbox screen, mobile notifications optimization.
1.4.8
Jul 16, 2021
This release includes an improved user interface, optimized systems for a better experience and providing new messages, and additional features.
New features include: Unknown number tab, a red dot notification on the 'Unread' folder to show unread messages are available, Spanish or English selection for system templates, attachments - choose from images or take a photo, and attachment load indicator.
New features include: Unknown number tab, a red dot notification on the 'Unread' folder to show unread messages are available, Spanish or English selection for system templates, attachments - choose from images or take a photo, and attachment load indicator.
1.4.7
Jul 8, 2021
This release includes an improved user interface, optimized systems for a better experience and providing new messages, and additional features.
New features include: Unknown number tab, a red dot notification on the 'Unread' folder to show unread messages are available, Spanish or English selection for system templates, attachments - choose from images or take a photo, and attachment load indicator.
New features include: Unknown number tab, a red dot notification on the 'Unread' folder to show unread messages are available, Spanish or English selection for system templates, attachments - choose from images or take a photo, and attachment load indicator.
1.4.6
Jul 6, 2021
This release includes an improved user interface, optimized systems for a better experience and providing new messages, and additional features.
New features include: Unknown number tab, a red dot notification on the 'Unread' folder to show unread messages are available, Spanish or English selection for system templates, attachments - choose from images or take a photo, and attachment load indicator.
New features include: Unknown number tab, a red dot notification on the 'Unread' folder to show unread messages are available, Spanish or English selection for system templates, attachments - choose from images or take a photo, and attachment load indicator.
1.4.5
May 8, 2021
*This version includes Biometric Authentication, now accessible in settings, and the Telehealth system template for our Telehealth Third-party users, which is located in Quick Messages.
1.4.4
Feb 24, 2021
* Push notifications are now available! This may require the user to log out and back in.
Please note: To assist with HIPAA compliance PHI is not included in these notifications.
Please note: To assist with HIPAA compliance PHI is not included in these notifications.
Solutionreach FAQ
Click here to learn how to download Solutionreach in restricted country or region.
Check the following list to see the minimum requirements of Solutionreach.
iPhone
Requires iOS 17.1 or later.
iPad
Requires iPadOS 17.1 or later.
Solutionreach supports English
