Teamwork Desk

2.0.0 for iPhone, iPad
Free
0

0 Ratings

Update Date

2022-03-07

Size

1.8 MB

Screenshots for iPhone

iPhone
Teamwork Desk Description
Support customers from anywhere, at any time with the Teamwork Desk helpdesk app. Keep an eye on customer activity, create new tickets in the field and manage existing tickets no matter where you are — lounging by the pool, traveling by train, or hiking in the hills, we’ve got you and your customers covered.

Key Features:

• Manage your help desk on the go with full dashboard access
• Create new tickets and reply to existing tickets while you’re away from your desk
• Quickly assign and manage requests with bulk updates on ticket priority, status, inbox and much more
• Add private notes to tickets to collaborate with your team
• Review and sign-off on replies from agents enrolled in training
• Generate time logs on all replies
• Search tickets
• Manage agents, customers and company profiles
• Create tasks directly in your linked Teamwork Projects installation

Questions? Click on the App Support link below and we'll be more than happy to help!

Love the app? Leave a quick review below!
Teamwork Desk 2.0.0 Update
2022-03-07
Everything! This is a brand new app offering access to nearly all areas of Teamwork Desk.
More Information
Price:
Free
Version:
2.0.0
Size:
1.8 MB
Update Date:
2022-03-07
Developer:
TeamworkPM
Language:
English

Safe to Download

AppPure.com and the download link of this app are 100% safe. The download link of this app will be redirected to the official App Store site, thus the app is original and has not been modified in any way.

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2.0.0 2022-03-07
Everything! This is a brand new app offering access to nearly all areas of Teamwork Desk.
1.6.10 2020-12-18
Added "Delete ticket" button in Ticket Properties
Minor enhancements
1.6.9 2020-06-17
Fixed minor bugs while login
1.6.8 2020-04-22
- fixed: tickets not adapting correctly to iPhone XR size
- fixed: selecting a ticket in a list was highlighted wrong
- fixed: too much space between replies in tickets
- fixed: signatures now showing all possible variables in replies
1.6.7 2020-04-02
- fixed: links in tickets not opening
- fixed: adding a note added agent's signature
- fixed: variables in replies not working
1.6.6 2019-11-18
- links to other tickets, Teamwork Projects tasks and web sites are now clickable again
- send feedback shows a message if no email account is configured in phone
- fewer spacing between messages and replies in a ticket
- canned responses: links in responses now included
- job title and other variables now correctly added in canned responses
- signatures now included while replying to a ticket
1.6.5 2019-08-21
- Full iPad support, w/ Split Screen support
- fixed a bug where a user can't create a ticket
1.6.3 2019-05-09
Minor improvements
1.6.2 2015-11-06
- fixed push navigation