MediacomConnect
Free
11.0.04for iPhone, iPad and more
6.5
1K+ Ratings
Mediacom Communications Corporation
Developer
25 MB
Size
Apr 4, 2024
Update Date
Utilities
Category
17+
Age Rating
Age Rating
MediacomConnect Screenshots
About MediacomConnect
The MediacomConnect MobileCare app is the next generation in customer service giving you the freedom to access your account whenever and wherever without ever having to make a phone call. With just one click you can view your bill, check for outages, troubleshoot and so much more! Check out all of the MediacomConnect MobileCare features below:
Account & Billing
• View your current billing statement
• Pay your bill
• Store payment method on file
• Modify payment method on file
• Find a payment center
Internet Data Usage
• View current Internet service level
• View Internet Data Usage allowance
• Review Internet Data Usage history
• Manage Wifi
Outage Check
• Check for service interruptions in your area for TV, Internet & Phone
Appointment Manager
• View upcoming service appointment
Technical Support
• Automatically refresh your modem or cable box to solve Internet or TV issues
• How-To's and FAQs for your TV, Internet and Phone service
Notifications
• Upcoming service appointments
• Account updates
• Billing updates
• Bill due dates
Communications
• Chat with a customer service agent
• Enroll in Text Messaging
• Submit Customer feedback
• One-touch Connect-to-Agent dialing
Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.
Account & Billing
• View your current billing statement
• Pay your bill
• Store payment method on file
• Modify payment method on file
• Find a payment center
Internet Data Usage
• View current Internet service level
• View Internet Data Usage allowance
• Review Internet Data Usage history
• Manage Wifi
Outage Check
• Check for service interruptions in your area for TV, Internet & Phone
Appointment Manager
• View upcoming service appointment
Technical Support
• Automatically refresh your modem or cable box to solve Internet or TV issues
• How-To's and FAQs for your TV, Internet and Phone service
Notifications
• Upcoming service appointments
• Account updates
• Billing updates
• Bill due dates
Communications
• Chat with a customer service agent
• Enroll in Text Messaging
• Submit Customer feedback
• One-touch Connect-to-Agent dialing
Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.
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What's New in the Latest Version 11.0.04
Last updated on Apr 4, 2024
Old Versions
NEW - Add Wifi360pro service to your account from within the app (if available)
Show More
Version History
11.0.04
Apr 4, 2024
NEW - Add Wifi360pro service to your account from within the app (if available)
9.2.08
Feb 20, 2024
-Minor bug fixes
9.1.00
Dec 20, 2023
UPDATED - Simplified Data Usage Meter
9.0.0
Oct 6, 2023
• NEW – Upgrade your internet speed from the main dashboard
• NEW – Payment history within the Billing section
• UPDATED – Simplified theme picker
• UPDATED – Minor updates to the location map
• NEW – Payment history within the Billing section
• UPDATED – Simplified theme picker
• UPDATED – Minor updates to the location map
8.1.00
May 5, 2023
NEW: 10G Upgrade status map (West Des Moines only). See when your area will be upgraded to our 10G platform.
NEW: Report-a-Robocall link for Phone subscribers
FIXES: Minor fixes to the theme picker
NEW: Report-a-Robocall link for Phone subscribers
FIXES: Minor fixes to the theme picker
7.1.03
Mar 20, 2023
Minor release---
UPDATED: Theme is now auto-selected rather than forcing a selection up front, but can still be managed in Settings menu.
UPDATED: Explainer towards lower nav for 'User' role types. 'Admin' or 'Owner' roles required for Billing functions.
FIXES: Some minor fixes to the TV troubleshooter, Wifi Management menu, and Data Usage graphs
UPDATED: Theme is now auto-selected rather than forcing a selection up front, but can still be managed in Settings menu.
UPDATED: Explainer towards lower nav for 'User' role types. 'Admin' or 'Owner' roles required for Billing functions.
FIXES: Some minor fixes to the TV troubleshooter, Wifi Management menu, and Data Usage graphs
7.1.00
Jan 25, 2023
NEW: Mediacom ID Management functions. Manage your email ID's, create additional ID's, reset passwords, etc.
NEW: Two Factor Authentication. Establish 2FA to log into your account.
UPDATED: Troubleshooter enhancements, UX enhancements, minor bug fixes.
NEW: Two Factor Authentication. Establish 2FA to log into your account.
UPDATED: Troubleshooter enhancements, UX enhancements, minor bug fixes.
4.8.18
Mar 22, 2022
Assorted improvements to stored payment methods and alerts.
4.7.14
Jan 11, 2022
-Assorted improvements and bug fixes related to UI, stored payment methods, and Video Support.
4.7.11
Nov 16, 2021
FIXED: An issue with biometric authentications that was causing the app to close unexpectedly.
NEW: Generate a barcode and use it to make a cash payment towards your Mediacom billing statement at a participating retailer using VanillaDirect Pay.
NEW: View participating VanillaDirect retailers on our locations map.
NEW: Added support for Mediacom Bolt customers.
NEW: Generate a barcode and use it to make a cash payment towards your Mediacom billing statement at a participating retailer using VanillaDirect Pay.
NEW: View participating VanillaDirect retailers on our locations map.
NEW: Added support for Mediacom Bolt customers.
4.7.10
Nov 10, 2021
NEW: Generate a barcode and use it to make a cash payment towards your Mediacom billing statement at a participating retailer using VanillaDirect Pay.
NEW: View participating VanillaDirect retailers on our locations map.
NEW: Added support for Mediacom Bolt customers.
NEW: View participating VanillaDirect retailers on our locations map.
NEW: Added support for Mediacom Bolt customers.
4.6.6
Jun 16, 2021
NEW: The app now recognizes if you are a Wifi360pro subscriber, or if you have a pending activation for our Wifi360pro service.
4.6.3
May 19, 2021
NEW: Outage and Storm Damage Map - When your area is affected by a service disruption, you can view more details with our interactive outage map. You can view the estimated time of resolution (if available), report a line down, and opt to receive a text message when the outage is resolved.
NEW: Privacy Settings for Tivo Users - Manage account preferences for targeted and pre-roll advertising.
FIXED: A bug within Theme Selector allowed for users to navigate away prior to initial theme selection, causing unintended confusion with repeat prompts to select a theme.
FIXED: Start Screen and Theme Selector are now qualified to state that theme skins reflect sample account data for visual purposes (balance, etc), and navigation is adjusted to require theme selection or auto-select the default before loading personal account details.
NEW: Privacy Settings for Tivo Users - Manage account preferences for targeted and pre-roll advertising.
FIXED: A bug within Theme Selector allowed for users to navigate away prior to initial theme selection, causing unintended confusion with repeat prompts to select a theme.
FIXED: Start Screen and Theme Selector are now qualified to state that theme skins reflect sample account data for visual purposes (balance, etc), and navigation is adjusted to require theme selection or auto-select the default before loading personal account details.
4.5.6
Feb 10, 2021
New Xtream look and feel!
-Updated bottom bar navigation for ease of use
-Introducing our Theme Selector! Choose from Dark Mode, Light Mode, or Mixed Mode
-Manage your biometric preference with the TouchID toggle in the settings menu (valid for face and fingerprint)
-NEW: Estimated Resolution Times now included in service advisories (when available)
-A handful of other minor tweaks and improvements
-Updated bottom bar navigation for ease of use
-Introducing our Theme Selector! Choose from Dark Mode, Light Mode, or Mixed Mode
-Manage your biometric preference with the TouchID toggle in the settings menu (valid for face and fingerprint)
-NEW: Estimated Resolution Times now included in service advisories (when available)
-A handful of other minor tweaks and improvements
4.4.7
Nov 16, 2020
-Minor Improvements on Data Usage
-Addressed a Scrolling issue specific to iOS 14
-Addressed a Scrolling issue specific to iOS 14
4.4.2
Jul 28, 2020
New feature in this release - Xtream Hotspot locator
∙ Now you can connect to free Xtream hotspots on the go through the Mediacom MobileCare App
∙ View a map of Xtream Hotspots nearby and connect for free Wifi Access
Also addressed a bug with biometric logins not remembering credentials across app updates.
∙ Now you can connect to free Xtream hotspots on the go through the Mediacom MobileCare App
∙ View a map of Xtream Hotspots nearby and connect for free Wifi Access
Also addressed a bug with biometric logins not remembering credentials across app updates.
4.2.42
May 8, 2020
Several new enhancements and fixes in this release:
- Ability to create standby request for an earlier opening after scheduling an appointment
- Fixed an issue for biometric logins (face / fingerprint)
- Fix for display proper balance
- Improve "request a callback" process
- Ability to create standby request for an earlier opening after scheduling an appointment
- Fixed an issue for biometric logins (face / fingerprint)
- Fix for display proper balance
- Improve "request a callback" process
4.2.36
Feb 25, 2020
• General navigation improvements and performance enhancements
• Fix for custom payment amount and appointment offset
• Fix for custom payment amount and appointment offset
4.2.28
Jan 8, 2020
-Wifi Management
-Video Support Improvements
-General Performance Enhancements
-Video Support Improvements
-General Performance Enhancements
4.2.18
Dec 24, 2019
-Bug fixes
4.2.8
Sep 12, 2019
Minor Bug enhancements
Appointment management enhancements
Video Support
Appointment management enhancements
Video Support
4.2.5
Jul 11, 2019
Minor Fixes and Enhancements
4.2.4
Jun 3, 2019
Minor enhancements
4.1.6
May 9, 2019
Visual Enhancements
"Text us" feature to chat with representative
Enhanced Due Date
"Text us" feature to chat with representative
Enhanced Due Date
4.1.3
Mar 26, 2019
Fingerprint scanner (bio-metrics) fix implemented
MediacomConnect FAQ
Click here to learn how to download MediacomConnect in restricted country or region.
Check the following list to see the minimum requirements of MediacomConnect.
iPhone
Requires iOS 15.0 or later.
iPad
Requires iPadOS 15.0 or later.
iPod touch
Requires iOS 15.0 or later.
MediacomConnect supports English
