CDK Service Connect
Free
3.9for iPhone, iPad and more
Age Rating
CDK Service Connect 螢幕截圖
About CDK Service Connect
Service Connect Mobile keeps you connected to support from anywhere, at any time. Interact with support by creating/updating cases, receiving alerts and push notifications, searching knowledge sources, and even contacting your CDK Client Account Manager while you’re on the go. Whether working at your own dealership or at an event across town, you can always stay connected to your support needs.
Requirements:
• Service Connect Anywhere Account (setup in Service Connect desktop)
Requirements:
• Service Connect Anywhere Account (setup in Service Connect desktop)
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最新版本3.9更新日誌
Last updated on 2018年07月04日
歷史版本
This app has been updated by Apple to display the Apple Watch app icon.
• Process improvements and bug fixes
• Process improvements and bug fixes
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Version History
3.9
2018年07月04日
This app has been updated by Apple to display the Apple Watch app icon.
• Process improvements and bug fixes
• Process improvements and bug fixes
3.8
2018年06月29日
Process improvements and bug fixes
3.7
2017年10月20日
Bug fixes and performance enhancements
3.6.1
2017年05月26日
• Process improvements and bug fixes
3.6
2017年04月12日
- Login securely remembers you after succesful login
- Process improvements and bug fixes
- Process improvements and bug fixes
3.5
2016年12月21日
• Location Filter for Case Search - For dealer groups with multiple locations, you can now select individual locations when searching cases.
• Access for CDK Employees - As a CDK employee, you can now access Service Connect mobile. Internal communications coming soon.
• Access for CDK Employees - As a CDK employee, you can now access Service Connect mobile. Internal communications coming soon.
3.4.2
2016年11月30日
• Case Submission - Submit a case on behalf of another user
3.4
2016年10月26日
• Mobile Chat – The new Mobile Chat feature is here. Chat with CDK Support associates directly from your device with both new and open cases.
• Touch ID - Easier and more secure Service Connect access with a fingerprint identity sensor (with iPhone 5s or later, iPad Pro, iPad Air 2 or iPad mini 3 or later).
• Bug Fixes and Performance Enhancements
• Touch ID - Easier and more secure Service Connect access with a fingerprint identity sensor (with iPhone 5s or later, iPad Pro, iPad Air 2 or iPad mini 3 or later).
• Bug Fixes and Performance Enhancements
3.3
2016年09月12日
• Mobile Chat Readiness – Chat features to support is coming soon. Alerts will be forthcoming when Chat is turned on for your enterprise.
• Bug Fixes and Performance Enhancements
• Bug Fixes and Performance Enhancements
3.2
2016年06月23日
• Message of the Day (MOTD) - Proactively keeping you in touch with known CDK support issues
• Tap to Case & Alert - Allowing you to navigate directly to specific cases and alerts from a single tap of a push notification
• Navigation Enhancements – General improvements in the overall navigation
• Tap to Case & Alert - Allowing you to navigate directly to specific cases and alerts from a single tap of a push notification
• Navigation Enhancements – General improvements in the overall navigation
3.1
2016年05月19日
• Permissions enhancements
• Bug fixes
• Bug fixes
3.0
2016年04月05日
• Authentication improvements
• Login changes – now using Service Connect Anywhere email and password
• Case creation enhancements
• Critical support for System Down
• Performance improvements and bug fixes
• Login changes – now using Service Connect Anywhere email and password
• Case creation enhancements
• Critical support for System Down
• Performance improvements and bug fixes
2.1
2015年11月23日
• Support for iOS 9
• Performance improvements and bug fixes
• Performance improvements and bug fixes
2.0
2015年01月16日
• Update to CDK branding and theme
• Performance improvements and bug fixes
• Performance improvements and bug fixes
1.6
2014年05月16日
• Performance improvements and bug fixes
1.5
2013年08月05日
• Dealer IT enhancements including Accept Case and Escalate Case
• Filtering enhancement for all pending Dealer IT cases
• Store Name visible in Case Details screen
• Filtering enhancement for all pending Dealer IT cases
• Store Name visible in Case Details screen
1.4
2013年07月15日
• Cases are now sorted by case create date
• Support for French Canadian language
• Support for French Canadian language
1.3
2013年06月23日
• Dealer IT alert customization including alerts based on location or application
• Optimize sync functionality with Service Connect desktop
• Push notification optimization
• Performance improvements and bug fixes
• Optimize sync functionality with Service Connect desktop
• Push notification optimization
• Performance improvements and bug fixes
1.2
2013年05月03日
• Access from anywhere - stay in touch with ADP support without being restricted to dealership network
• Search ADP Knowledge sources
• Push Notifications - receive instant notifications for case updates and alerts
• Easy access to embedded links in alerts
• Simplified pin based authentication
• Optimize for iPhone 5
• Performance improvements and bug fixes
• Search ADP Knowledge sources
• Push Notifications - receive instant notifications for case updates and alerts
• Easy access to embedded links in alerts
• Simplified pin based authentication
• Optimize for iPhone 5
• Performance improvements and bug fixes
1.1
2013年03月09日
• Bug fixes
• Login/Logout optimization
• Support for pdf/text document in attachment
• Login/Logout optimization
• Support for pdf/text document in attachment
1.0
2013年02月25日
CDK Service Connect FAQ
點擊此處瞭解如何在受限國家或地區下載CDK Service Connect。
以下為CDK Service Connect的最低配置要求。
iPhone
Requires iOS 9.0 or later.
iPad
Requires iPadOS 9.0 or later.
iPod touch
Requires iOS 9.0 or later.
CDK Service Connect支持English
