Field Desk 4
免費
4.9.1for iPhone, iPad and more
Age Rating
Field Desk 4 螢幕截圖
About Field Desk 4
Outstanding service in the field is the key to customer satisfaction. The Broom Street "Field Desk" mobile app for QAD gives field engineers anywhere, anytime access to relevant information from mobile devices. By bringing the right resources, knowledge, and information to the point of interaction, you can enhance the productivity of your field service engineers and improve the efficiency of service operations, while maximizing value from your QAD SSM Application.
Business Challenges:
• Deliver exceptional field service and maintain profitability
• Improve efficiency and productivity of field service engineers
• Make optimal use of Resources
• Get Timely and accurate information from the field
Business Benefits:
• Raise customer satisfaction by meeting Service Level Agreements
• Increase productivity of field service engineers
• Lower Costs
• Manage Spare Parts Inventory
• Capture high quality Data with Real/Time Data collection at customer sites
Features:
• Alerts:
o Notify Engineers of New Service Calls to Accept/Reject
o Notify status of Material Orders
• Review Calls:
o Empower Engineers to view Critical Call Information to make timely decisions
• Record Activity:
o Record Call Activity such as ETA/Arrival/Labor/Expenses/Faults/Notes
• GPS Integration:
o Integrate GPS Capabilities of Device to Route you to the call
• Record Images:
o Using your Mobile Device Record/Capture Images related to your call
• Order Inventory:
o Need spare parts? Use your mobile Device to Order Inventory
• Review Inventory:
o Review your Field Service inventory and Make Cycle Count Adjustments as Needed
• Install Base:
o Review/Update your Installed Base Records
Business Challenges:
• Deliver exceptional field service and maintain profitability
• Improve efficiency and productivity of field service engineers
• Make optimal use of Resources
• Get Timely and accurate information from the field
Business Benefits:
• Raise customer satisfaction by meeting Service Level Agreements
• Increase productivity of field service engineers
• Lower Costs
• Manage Spare Parts Inventory
• Capture high quality Data with Real/Time Data collection at customer sites
Features:
• Alerts:
o Notify Engineers of New Service Calls to Accept/Reject
o Notify status of Material Orders
• Review Calls:
o Empower Engineers to view Critical Call Information to make timely decisions
• Record Activity:
o Record Call Activity such as ETA/Arrival/Labor/Expenses/Faults/Notes
• GPS Integration:
o Integrate GPS Capabilities of Device to Route you to the call
• Record Images:
o Using your Mobile Device Record/Capture Images related to your call
• Order Inventory:
o Need spare parts? Use your mobile Device to Order Inventory
• Review Inventory:
o Review your Field Service inventory and Make Cycle Count Adjustments as Needed
• Install Base:
o Review/Update your Installed Base Records
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最新版本4.9.1更新日誌
Last updated on 2020年12月09日
歷史版本
Fix for settings screen on iOS 14
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Version History
4.9.1
2020年12月09日
Fix for settings screen on iOS 14
4.9
2020年12月03日
Fixes for Date and Time picker on iOS 14
4.8.1
2019年08月12日
Fixed crash on iPad when opening Route
4.8
2019年05月18日
Added Alternate Address to Request for Order
4.7.1
2019年04月11日
Fix issue adding new images to a call
Ability to view PDFs added to a call
Ability to view PDFs added to a call
4.7
2019年04月04日
Ability to view PDFs added to a call
4.6.3
2018年04月24日
Updated Notes screen for long notes
4.6.2
2018年02月15日
Fix issue with submitting special characters in text fields
4.6.1
2017年12月28日
iPhone X and iOS 11 updates
Fixed bug on Add Call and added Call Type
Fixed issue with Accept box not closing on accept
Fixed bug on Add Call and added Call Type
Fixed issue with Accept box not closing on accept
4.6
2017年12月22日
iPhone X and iOS 11 updates
Fixed bug on Add Call and added Call Type
Fixed bug on Add Call and added Call Type
4.5.3
2017年04月27日
Fixed issue with Checklist Action button
4.5.2
2016年06月19日
Second label available on checklist
- 4.5.1
Fix for buttons loading issue
- 4.5
Submit a checklist with your open calls
- 4.5.1
Fix for buttons loading issue
- 4.5
Submit a checklist with your open calls
4.5.1
2016年06月09日
Fix for buttons loading issue
- 4.5
Submit a checklist with your open calls
- 4.5
Submit a checklist with your open calls
4.5
2016年06月07日
Submit a checklist with your open calls
4.4
2016年01月28日
Updated Close action to allow for name and email to be pulled from contacts (iOS 9 Only)
Confirm on Close dialog
Confirm on Close dialog
4.3
2015年12月01日
Updated iOS 9 features including split screen on iPad
Updated iPad views to have larger pop-up values
Updated iPad views to have larger pop-up values
4.2
2015年09月11日
Bug fixes
Items/parts searches return filtered list based on screen requested from.
Items/parts searches return filtered list based on screen requested from.
4.1
2015年06月18日
New Add Call feature
Ability to Return Parts
Other stability improvements and bug fixes
Ability to Return Parts
Other stability improvements and bug fixes
4.0.1
2015年02月27日
Minor Bug Fixes
iPad improvements
iPad improvements
4.0
2015年02月20日
Field Desk 4 FAQ
點擊此處瞭解如何在受限國家或地區下載Field Desk 4。
以下為Field Desk 4的最低配置要求。
iPhone
須使用 iOS 12.0 或以上版本。
iPad
須使用 iPadOS 12.0 或以上版本。
iPod touch
須使用 iOS 12.0 或以上版本。
Field Desk 4支持英文