Glympse PRO
Technician tracking
Free
5.3.64for iPhone, iPad and more
Age Rating
Glympse PRO 螢幕截圖
About Glympse PRO
Glympse PRO solves for your customer’s biggest pain point – **the wait.** It improves your company’s customer experience (CX) by providing real-time visibility into upcoming service visits. Using Glympse PRO you can send your customers automated reminders of their appointment, complete with real-time location tracking, to ensure they are ready and available when the technician arrives. This helps your customer better plan their day around the service visit, and also helps you eliminate wasted trips due to customer unavailability. Glympse PRO offers the following:
- Automated reminders and notifications of appointment time sent to your customer via email and/or SMS text
- Ability for your customers on day-of-service to see the technician’s location and progress to their destination, estimated arrival time (ETA), service updates and more
- A Feedback Survey is presented to your customers immediately upon conclusion of the appointment
- Customizable colors, business logo uploading, and proof of delivery options
- An easy way to create or upload daily jobs and assign to drivers, as well as add technicians
- Geo-fence options that expire upon arrival
- Piece of mind around location data security and privacy, as Glympse is SOC 2 Type II certified
Learn more and register online at https://pro.glympse.com/ Your Glympse journey begins now.
- Automated reminders and notifications of appointment time sent to your customer via email and/or SMS text
- Ability for your customers on day-of-service to see the technician’s location and progress to their destination, estimated arrival time (ETA), service updates and more
- A Feedback Survey is presented to your customers immediately upon conclusion of the appointment
- Customizable colors, business logo uploading, and proof of delivery options
- An easy way to create or upload daily jobs and assign to drivers, as well as add technicians
- Geo-fence options that expire upon arrival
- Piece of mind around location data security and privacy, as Glympse is SOC 2 Type II certified
Learn more and register online at https://pro.glympse.com/ Your Glympse journey begins now.
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最新版本5.3.64更新日誌
Last updated on 2024年03月11日
歷史版本
Added Reset Password functionality to login screen.
Bug fixes and updates to the map view in Task details.
Bug fixes and updates to the map view in Task details.
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Version History
5.3.64
2024年03月11日
Added Reset Password functionality to login screen.
Bug fixes and updates to the map view in Task details.
Bug fixes and updates to the map view in Task details.
5.3.58
2023年06月15日
Added an icon for toggling visibility of the password field during login.
Fixed a bug where tapping a message notification opened the Task detail screen but not the message screen for that Task.
Fixed a bug where tapping a message notification opened the Task detail screen but not the message screen for that Task.
5.3.56
2023年04月12日
Fixes a bug where pressing Start on a Task would always take the user to the "In Progress" tab even if the new Task phase was not an "In Progress" phase such as "Scheduled"
Improved scrolling performance for large collections of Tasks.
Improved scrolling performance for large collections of Tasks.
5.3.54
2023年02月09日
Added support for taking multiple confirmation photos and signatures.
Various UI fixes.
Various UI fixes.
5.3.48
2022年11月17日
Added feature for adding Tasks to the user's calendar
5.3.47
2022年11月03日
Fixes an issue where the UI did not update immediately after a successful confirmation image/signature upload
5.3.46
2022年10月28日
Minor internal adjustments
5.3.45
2022年10月18日
Fixed an issue during task creation where entering phone numbers with extra formatting resulted in the SMS message not being sent to the customer.
Speeding up the wait time when submitting signature/image capture after arrival.
Speeding up the wait time when submitting signature/image capture after arrival.
5.3.44
2022年10月06日
Minor updates for consistent branding
5.3.43
2022年09月27日
Minor text correction on the Task detail screen for completed Tasks.
5.3.42
2022年09月22日
Minor bug fixes and enhancements
5.3.40
2022年09月16日
Added "Check Device Settings" feature under the My Account screen.
Bug fixes and improvements for Task creation and assignment.
Improved UI styling throughout the app.
Bug fixes and improvements for Task creation and assignment.
Improved UI styling throughout the app.
5.2.31
2022年06月16日
Timezone is now displayed on the appointment time in the Task creation screen.
5.2.29
2022年06月07日
Improved error messages during Task creation
5.2.28
2022年05月04日
Added Remember Me option on the login screen
Added Task Assignment feature for Manager users
Added Image / Signature Capture feature
Agent title and Appointment type configuration from the Admin portal is now used in the app
Fixed a bug where the avatar sometimes didn't display properly
Dark theme will now apply based on OS settings
OS font size settings are now used
Added Task Assignment feature for Manager users
Added Image / Signature Capture feature
Agent title and Appointment type configuration from the Admin portal is now used in the app
Fixed a bug where the avatar sometimes didn't display properly
Dark theme will now apply based on OS settings
OS font size settings are now used
5.1.20
2022年03月08日
Fixes a bug where the notification sent after a job is created from the app was missing time information.
5.1.19
2022年03月06日
Fixes a bug that caused phone numbers entered during job creation to not send an SMS notification to the customer. Jobs created through the web console were working as intended.
Added the ability to add up to two phone numbers or e-mails for the customer during job creation.
Added the ability to add up to two phone numbers or e-mails for the customer during job creation.
5.1.17
2022年03月02日
Organizations can now be configured so that phases are enabled/disabled as actions in the app. This is so that certain actions such as manual arrival can only be performed by the organization manager.
5.1.16
2022年01月31日
Managers can now create Jobs from inside the app. If you're signed in as the creator of your Organization, you'll see this option in the left navigation menu.
Logged in users can now change their password from the My Account screen.
Job descriptions are now visible within the app.
Logged in users can now change their password from the My Account screen.
Job descriptions are now visible within the app.
5.0.11
2021年11月15日
Minor fixes
5.0.8
2021年11月09日
Minor fixes
5.0.6
2021年11月08日
Glympse PRO FAQ
點擊此處瞭解如何在受限國家或地區下載Glympse PRO。
以下為Glympse PRO的最低配置要求。
iPhone
Requires iOS 11.0 or later.
iPad
Requires iPadOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
Glympse PRO支持English, Dutch, French, German, Italian, Portuguese
