Helpwise

Helpwise


Shared Inbox for Email & SMS


免費

3.5.13for iPhone, iPad and more
4.9
6 Ratings
SLABS Technologies Private Limited
Developer
82.4 MB
Size
2024年04月25日
Update Date
Productivity
Category
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
Helpwise 螢幕截圖
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About Helpwise

Make It Easier For Your Team To Manage Customer Conversations. Easily Handle Emails, SMS, and WhatsApp as a team.


As a business grows, it becomes a struggle to manage customer, sales or internal emails(billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works!

With SMS and WhatsApp Inbox features, your team members can provide support to tens of thousands of customers by efficiently sharing the workload with each other.


Friendly Interface
We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here.

Share Inbox, Not Password
Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity!

Collaborate With Team Members
Don't shout out loud to clear your doubts before answering an email. Tag, Assign or Chat with your team members within the shared inbox. It is safe to say, Helpwise is part-Shared Inbox, part-Collaboration software.

Distribute Work Load
Getting 100s of emails every day? Easily share these emails among your team members and reach Inbox Zero faster.

Track Every Key Metric
Helpwise provides you detailed analytics on your email frequency, response rates & individual performance. So, now that you can measure it, you can easily improve it.

Integrate With Business Tools
Automate processes & share information across your other business tools. For example, log all your phone calls & texts with the customer within the email thread. Or, fetch order details within your inbox.

In the nutshell, Helpwise is a clean, feature-loaded & made-for-business Gmail that we all wish for.
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最新版本3.5.13更新日誌

Last updated on 2024年04月25日
歷史版本
Fixed help article link render as a link in chat inbox
Fixed known bugs
UI/UX improvements
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Version History
3.5.13
2024年04月25日
Fixed help article link render as a link in chat inbox
Fixed known bugs
UI/UX improvements
3.5.12
2024年03月21日
added attachments preview inside the app
added long press email's text copy option
fixed table content issue in note
fixed known bugs
3.5.11
2024年03月06日
Fixed text selection issue in email inbox
Fixed reply all emails not fetching in email compose
Fixed conversation link opening issue
Fixed realtime replying issue
Fixed known bugs
3.5.10
2024年02月20日
Added previous conversations of contacts in contact page
Fixed saved reply attachments not sending with SMS
Fixed time not showing properly with custom timezone
Fixed know bugs
3.5.8
2024年01月31日
Added starred folder in drawer
Fixed mention highlight issue
Fixed add tag option in universal inbox
Fixed scrolling issue
Fixed known bugs and UI/UX improvements
3.5.7
2024年01月22日
Added documents upload feature
Added both email & time for both email & Chat inboxes
Fixed empty signature list
Fixed blank reply to address in email inbox
Fixed UI glitches in compose screen
Fixed WhatsApp 24H session expiry time
Resolved know bugs & UI/UX improvements
3.5.6
2024年01月10日
Added notification page
Added hyperlink recognition in messages
Fixed link not clickable on email
Fixed universal inbox count status
Fixed known bugs
3.5.5
2024年01月09日
Added notification page
Added hyperlink recognition in messages
Fixed link not clickable on email
Fixed universal inbox count status
3.5.4
2023年12月18日
Inline drafts can be visible inside the conversation detail screen
Fixed same email added issue on compose, reply, forward
Added realtime conversations in universal inbox
Fixed date formatting issue in conversation list screen
Fixed know bugs and UI/UX improvements
3.5.3
2023年12月12日
Added ticket copy button
Integrated new stable backend APIs
Resolved long email rendering issue
Resolved know bugs
Improved UI/UX
3.5.2
2023年12月02日
Added Justcall CTA
Added realtime whatsapp message status
Added last country code as default code in SMS/WhatsApp compose
Fixed image loading issue in mobile app
Fixed known issues
3.5.1
2023年11月17日
Resolved long email rendering issue
Resolved SMS sent issues
Resolved known bugs
3.5.0
2023年11月07日
Added awaited reply tab
Improvements in Dark theme
Added mention done in mention tab's conversations
Added new email preview UI
Fixed scrolling lagging issue
Fixed long email preview issue
Resolved know bugs
UI & UX improvements
3.4.7
2023年10月20日
Resolved bug fixes
UI/UX improvements
Added awaiting reply
3.4.6
2023年10月18日
Bug fixes
Supported direct web link for universal inbox
Improved search in Helpcenter articles
UI & UX improvements
3.4.3
2023年10月09日
Enabled Change Signature Option
Added Realtime User Viewing and Replying Details
Improved User Interface & User Experience
Resolved Bug Fixes
3.4.2
2023年09月21日
Added priority feature
Improved left & right swipe functionality
Changed image picker UI
Can view the shared drafts
Can view the attachment upload progress
Bug fixes and improvements
Fixed Calling Inbox bugs
3.3.6
2023年08月19日
Added universal inbox
Improved app performance and responsiveness.
Bug fixes.
3.3.5
2023年07月11日
Added Helpwise Dialer to make and receive call
Added conversation filter in all folders of inboxes
Improved tagging feature
Added unsnooze option in all inboxes
Added schedule & undo email sent feature in email inboxes
Improved signature rendering
3.3.4
2023年06月07日
Added saved reply attachment support in email inbox.
Added major improvement on native search screen.
Added support of attachment in facebook feed inbox.
Added display name on inbound email
Added email collapsable feature on email threads
Improvements in assignment UI
Added day separator UI in all messaging inbox
Thread operations(Close, Spam, Trash, Assign, Tagging) will update in realtime.
Resolved timezone issue.
Resolved minor bug fixes.
3.3.3
2023年05月29日
Added saved reply attachment support in email inbox.
Added major improvement on native search screen.
Added support of attachment in facebook feed inbox.
Added display name on inbound email
Added email collapsable feature on email threads
Improvements in assignment UI
Added day separator UI in all messaging inbox
Thread operations(Close, Spam, Trash, Assign, Tagging) will update in realtime.
Resolved minor bug fixes.
3.3.2
2023年04月25日
Added facebook feed inbox
Added unassign option field
Added create tag option
Improved reply editor for all messaging inboxes
Bug fixes and improvements
3.3.1
2023年04月24日
Added facebook feed inbox
Added unassign option field
Added create tag option
Improved reply editor for all messaging inboxes
Bug fixes and improvements
3.3.0
2023年04月11日
Added contact page where you can create new, edit contacts
Added UI of attachment in notes
Added open helpcenter article functionality on browser
Added message timing for SMS/WhatsApp/Facebook/Instagram with date
Resolved UI issue on tablets
Resolved navigation flow on link clicked and notification clicked
Resolved unauthorised message issue
Minor bug fixes
3.2.9
2023年03月23日
Added native UI for email inbox
Added filter option for tags, assignment and sorting filter
Added new UI for conversation operations(trash, spam, snooze, assign, tagging, unread, share, etc.)
Added direct attachment download option in email inbox
Resolved mention's note issue
Resolved label count issue on drawer screen
Resolved CSAT survey UI in chat inbox
Handled notification opening issue

Helpwise FAQ

點擊此處瞭解如何在受限國家或地區下載Helpwise。
以下為Helpwise的最低配置要求。
iPhone
須使用 iOS 12.0 或以上版本。
iPad
須使用 iPadOS 12.0 或以上版本。
iPod touch
須使用 iOS 12.0 或以上版本。
Helpwise支持英文

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