hi.guru
Business Communication
免費
3.8.0for iPhone, iPod touch
Age Rating
hi.guru 螢幕截圖
About hi.guru
hi.guru is a unified business conversation hub, connecting your business to your customers, employees and processes through smart instant messaging conversations. hi.guru enhances the way that you communicate, providing secure and rich exchanges that result in an improved and more efficient communication experience.
Use hi.guru to
• Communicate with your customers through multiple instant messaging channels (Public and direct communication channels)
• Provide autonomous CX with chatbots
• Handle concurrent conversations on the go
• Share files, media, locations with your customers to assist with their queries
• Easily transfer conversations to the right person or skill-set
• Never miss a conversation from a customer, be instantly notified when a customer messages you with full push notification support
• Easily search your full conversation history
• View insights and analytics into your business's conversations and channels
• View conversations between your customers, people and chatbots
Use hi.guru to
• Communicate with your customers through multiple instant messaging channels (Public and direct communication channels)
• Provide autonomous CX with chatbots
• Handle concurrent conversations on the go
• Share files, media, locations with your customers to assist with their queries
• Easily transfer conversations to the right person or skill-set
• Never miss a conversation from a customer, be instantly notified when a customer messages you with full push notification support
• Easily search your full conversation history
• View insights and analytics into your business's conversations and channels
• View conversations between your customers, people and chatbots
Show More
最新版本3.8.0更新日誌
Last updated on 2022年08月12日
歷史版本
- Now you can pull down on your chat list view to refresh the view
- Squashed some bugs
- Squashed some bugs
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Version History
3.8.0
2022年08月12日
- Now you can pull down on your chat list view to refresh the view
- Squashed some bugs
- Squashed some bugs
3.7.0
2022年07月01日
• Now you can private reply to Instagram Business comments
• Agents can also now respond to Messenger conversations after 24hours have passed
• We squished some bugs and made some connectivity improvements
• Agents can also now respond to Messenger conversations after 24hours have passed
• We squished some bugs and made some connectivity improvements
3.6.0
2022年06月03日
• Now supporting Instagram DM's, Story Replies and mentions
• Fixed intermittent blank screen issue on app launch
• Fixed intermittent blank screen issue on app launch
3.4.0
2022年02月24日
· Reconnection improvements
· Minor UX improvements
· Bug fixes
· Minor UX improvements
· Bug fixes
3.3.3
2022年02月02日
· Fixed bug that caused some background chat notifications to be missed.
3.3.1
2021年12月14日
- Minor fixes.
3.3.0
2021年12月10日
- We have improved our transfer feature giving users to transfer chats to a specific skill or person
- Bug Fixes & UI Improvements
- Bug Fixes & UI Improvements
3.2.2
2021年10月16日
Minor Bug fixes
Performance updates
Performance updates
3.1.1
2021年08月02日
3.1.1
Added support for new Outbound Agent role
Bug Fixes
Performance enhancements
Added support for new Outbound Agent role
Bug Fixes
Performance enhancements
3.0.0
2021年07月02日
Version 3 is out! Here is what's new:
"Public Conversations" have been added so you can now respond and resolve to comments, tweets, mentions and reviews across your connected hi.guru channels.
"Conversation Topic Tagging" has been added so you can now tag or classify your customer conversations more easily.
"Company Unit Switching" has been added so you can now easily switch between brands that are linked to your organisation's hi.guru account.
"Public Conversations" have been added so you can now respond and resolve to comments, tweets, mentions and reviews across your connected hi.guru channels.
"Conversation Topic Tagging" has been added so you can now tag or classify your customer conversations more easily.
"Company Unit Switching" has been added so you can now easily switch between brands that are linked to your organisation's hi.guru account.
2.2.10
2021年03月01日
Minor performance improvements
2.2.9
2021年01月29日
Fixed reconnection issue during network change.
2.2.8
2020年12月06日
We now support Company Unit Manager role, managers can now access the mobile app.
Bug fixes
Bug fixes
2.2.7
2020年11月09日
Enhanced our sign up process
Bug fixes and performance improvements
Bug fixes and performance improvements
2.2.6
2020年10月01日
* New user presence toggle.
* minor bug fixes.
* minor bug fixes.
2.2.5
2020年09月14日
Added fix for chats.
Added other bug fixes.
Added other bug fixes.
2.2.4
2020年08月28日
Location sharing UI improvements
Bug fixes
Bug fixes
2.2.3
2020年08月06日
Improvements:
Now you can view in the thread who has been assigned to a conversation
Bug Fixes:
Issue where documents that failed to upload did not inform the user and allow for a retry
Now you can view in the thread who has been assigned to a conversation
Bug Fixes:
Issue where documents that failed to upload did not inform the user and allow for a retry
2.2.1
2020年07月19日
Now you can share and receive location messages to and from your customers
2.2.0
2020年07月08日
Now you can toggle your activity to active and inactive, allowing other users to receive customer conversations while you are away.
Fixed an issue where you could not view your conversation history
We've updated our Facebook channel integration to ensure smooth sailing
Fixed an issue where you could not view your conversation history
We've updated our Facebook channel integration to ensure smooth sailing
2.1.1
2020年06月03日
We have improved our notifications to ensure you never miss a conversation
Improvements to our messaging service
Bug Fixes
Improvements to our messaging service
Bug Fixes
2.1.0
2020年02月19日
Notification compatibility for Public conversations
Bug fixes
Bug fixes
2.0.3
2020年01月07日
* Bug fixes
2.0.2
2019年11月29日
Improvements:
• We have made improvements to our notifications to better inform you when your conversations have been successfully resolved.
• We have added date indicators into the chat thread to give you a clearer understanding of the conversation flow across multiple days.
• We have added a unique conversation ID in the thread to provide a reference for every conversation exchanged in.
• Minor bug fixes and performance updates.
• We have made improvements to our notifications to better inform you when your conversations have been successfully resolved.
• We have added date indicators into the chat thread to give you a clearer understanding of the conversation flow across multiple days.
• We have added a unique conversation ID in the thread to provide a reference for every conversation exchanged in.
• Minor bug fixes and performance updates.
2.0.1
2019年11月13日
Whats New:
• We've upgraded our messaging backbone, to ensure you never miss a conversation.
• We now support WhatsApp for Business Messaging
• We've upgraded our messaging backbone, to ensure you never miss a conversation.
• We now support WhatsApp for Business Messaging
hi.guru FAQ
點擊此處瞭解如何在受限國家或地區下載hi.guru。
以下為hi.guru的最低配置要求。
iPhone
須使用 iOS 12.0 或以上版本。
iPod touch
須使用 iOS 12.0 或以上版本。
hi.guru支持英文
