Livecare Support
免費
21.00for iPhone, iPad and more
Age Rating
Livecare Support 螢幕截圖
About Livecare Support
Act quick: easily assist your customers using your iPhone or iPad wherever you are! Perform accounting tasks like you were on your PC!
Features
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- Control the remote computers using intuitive gestures like the swipe to move the mouse pointer, the pinch to zoom, the tap to click and more.
- Use a full keyboard, special keys included, like Ctrl and Alt.
- Connect to any PC even if protected by a firewall or a proxy server.
- Solve your problems H24 using the access to the list of controllable servers (Internet Agents).
- Remotely interact with your colleagues using the integrated chat function.
- Contribute to the solution by transferring the assistance from and to your colleagues.
- Check your company with the list of performed assistances done by all of your colleagues.
Features
----------
- Control the remote computers using intuitive gestures like the swipe to move the mouse pointer, the pinch to zoom, the tap to click and more.
- Use a full keyboard, special keys included, like Ctrl and Alt.
- Connect to any PC even if protected by a firewall or a proxy server.
- Solve your problems H24 using the access to the list of controllable servers (Internet Agents).
- Remotely interact with your colleagues using the integrated chat function.
- Contribute to the solution by transferring the assistance from and to your colleagues.
- Check your company with the list of performed assistances done by all of your colleagues.
Show More
最新版本21.00更新日誌
Last updated on 2023年10月25日
歷史版本
- Improved support for external keyboards.
- Fixed some bug.
- Fixed some bug.
Show More
Version History
21.00
2023年10月25日
- Improved support for external keyboards.
- Fixed some bug.
- Fixed some bug.
18.30
2021年12月23日
- Fixed list of queued users.
- Fixed support for smart working license.
- Fixed layout errors.
- Bugfixing.
- Fixed support for smart working license.
- Fixed layout errors.
- Bugfixing.
18.00
2021年05月12日
- Bugfixing
14.90
2019年08月02日
- Fixed bug that made logging in difficult.
- Updated icons.
- Updated icons.
14.00
2017年01月10日
- Added the alarms for the agents
- Bugfixing
- Bugfixing
13.03
2016年04月29日
- Fixed a crash that happened when opening the chat with another operator.
- Disabled the auto-lock feature of the device during an active remote assistance.
- Disabled the auto-lock feature of the device during an active remote assistance.
13.02
2016年04月08日
Fixed a bug that caused crashes when connecting to an agent without the accounting enabled.
13.01
2016年03月17日
Fixed the accounting of assistances towards internet agents.
Fixed the missing option to send the "CTRL-ALT-DEL" combination when connected to an internet agent.
Fixed the missing option to send the "CTRL-ALT-DEL" combination when connected to an internet agent.
13.00
2016年03月10日
Fixed the accounting of assistances towards internet agents.
12.60
2015年08月13日
Bugfixing
12.31
2015年06月06日
New features:
- full agent list
- agents search
Bugfixing:
- fixed a bug that was preventing the agent list from being properly updated
- added some missing localized strings
- full agent list
- agents search
Bugfixing:
- fixed a bug that was preventing the agent list from being properly updated
- added some missing localized strings
12.30
2015年05月12日
Added features:
- list of offline contacts
- list of performed assistances
- operators chat
- license info
- list of offline contacts
- list of performed assistances
- operators chat
- license info
12.00
2015年01月23日
11.61
2014年08月21日
11.60
2014年07月30日
Livecare Support FAQ
點擊此處瞭解如何在受限國家或地區下載Livecare Support。
以下為Livecare Support的最低配置要求。
iPhone
須使用 iOS 11.0 或以上版本。
iPad
須使用 iPadOS 11.0 或以上版本。
iPod touch
須使用 iOS 11.0 或以上版本。
Livecare Support支持意大利文, 英文
