My Swift-Cut
Remote Customer Support App
免費
7.0.3for iPhone, iPad and more
Age Rating
My Swift-Cut 螢幕截圖
About My Swift-Cut
Swift-Cut is committed to providing our customers and partners with the highest quality products and unparalleled service and support. The “My Swift-Cut” Remote Customer Support app is here to provide easily accessible remote technical support and training assistance to our customers and partners located around the world through an iPhone or iPad. The app directly connects our customers to a dedicated Swift-Cut support expert and combines real-time video support with Augmented Reality to help diagnose application issues with precision and in less time. You will be able to send and receive images or documents as well as stream live video through the app during the support session.
Download the “My Swift-Cut” app from anywhere in the world and chat in over 60 different languages with one of our technical experts!
Benefits for "My Swift-Cut Users:
• Customer support with augmented reality and live video
• Interact with our Experts how, when and where you choose
• "See-What-I-See" remote, visual, onsite information
• Simple training and sharing of knowledge
• Reduce downtime costs with real-time expert support
• Machine data and remote diagnosis via TeamViewer
• Compatible with Smart Glasses
• Online chat and collaboration through more than 60 Language IM Translations
Have questions or want to provide us with some feedback? Simply send us an email at support@swift-cut.co.uk
Download the “My Swift-Cut” app from anywhere in the world and chat in over 60 different languages with one of our technical experts!
Benefits for "My Swift-Cut Users:
• Customer support with augmented reality and live video
• Interact with our Experts how, when and where you choose
• "See-What-I-See" remote, visual, onsite information
• Simple training and sharing of knowledge
• Reduce downtime costs with real-time expert support
• Machine data and remote diagnosis via TeamViewer
• Compatible with Smart Glasses
• Online chat and collaboration through more than 60 Language IM Translations
Have questions or want to provide us with some feedback? Simply send us an email at support@swift-cut.co.uk
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最新版本7.0.3更新日誌
Last updated on 2023年11月10日
歷史版本
Added new languages: Czech, Korean and Brazilian.
Improved assistance stability and quality.
Improved WorkInstructions support.
Fixed some errors.
Improved assistance stability and quality.
Improved WorkInstructions support.
Fixed some errors.
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Version History
7.0.3
2023年11月10日
Added new languages: Czech, Korean and Brazilian.
Improved assistance stability and quality.
Improved WorkInstructions support.
Fixed some errors.
Improved assistance stability and quality.
Improved WorkInstructions support.
Fixed some errors.
6.3.5
2022年11月21日
- Added support for WorkInstructions.
- Greatly improved AR feature.
- Improved video quality.
- License and privacy documents have now been translated in japanese.
- Fixed some bugs.
- Greatly improved AR feature.
- Improved video quality.
- License and privacy documents have now been translated in japanese.
- Fixed some bugs.
6.0.4
2022年03月01日
- Added chinese language.
- Added QR code scanning feature.
- Added support for calls when leaving the assistance queue.
- Added embedded WebExpert support.
- Improved GPS location fetching.
- Fixed management of uploaded photos EXIF data.
- Fixed bug that blocked translated chat messages from being received after changing the translation settings while in assistance.
- Fixed other bugs.
- Added QR code scanning feature.
- Added support for calls when leaving the assistance queue.
- Added embedded WebExpert support.
- Improved GPS location fetching.
- Fixed management of uploaded photos EXIF data.
- Fixed bug that blocked translated chat messages from being received after changing the translation settings while in assistance.
- Fixed other bugs.
5.1.2
2021年05月13日
- Improved reconnection after assistance lost.
- Improved code sharing.
- Fixed some minor bugs.
- Improved code sharing.
- Fixed some minor bugs.
4.6.4
2020年09月18日
Improved stability and fixed many errors.
3.7.8
2019年10月16日
My Swift-Cut FAQ
點擊此處瞭解如何在受限國家或地區下載My Swift-Cut。
以下為My Swift-Cut的最低配置要求。
iPhone
須使用 iOS 12.0 或以上版本。
iPad
須使用 iPadOS 12.0 或以上版本。
iPod touch
須使用 iOS 12.0 或以上版本。
My Swift-Cut支持俄文, 土耳其文, 德文, 意大利文, 捷克文, 日文, 法文, 波蘭文, 簡體中文, 英文, 葡萄牙文, 西班牙文, 韓文
