Testia Remote Assistance
免費
3.0.1for iPhone, iPad and more
Age Rating
Testia Remote Assistance 螢幕截圖
About Testia Remote Assistance
Master service challenges with Testia Remote Assistance! The app for mobile and worldwide collaboration in service and maintenance offers you:
• Live Video streaming of service processes for remote experts
• Laser Pointer in live video
• Delay-free voice communication via public phone network
• Still image capturing
• Text Chat for quick information exchange
• Joint working on still images in the Whiteboard
• Contact list and call option
• Call history with screenshots
• Multipoint calls with several participants
• File manager with share and upload function
• Easy and intuitive operation
Testia Remote Assistance provides live video and voice communication from on-site technicians to one or more remote experts. The only requirement for Testia Remote Assistance is a smartphone, tablet or laptop with a camera and an internet connection. The image quality is especially optimized for service and maintenance. To keep full control of all content, Testia Remote Assistance is secured with latest encryption technologies.
• Live Video streaming of service processes for remote experts
• Laser Pointer in live video
• Delay-free voice communication via public phone network
• Still image capturing
• Text Chat for quick information exchange
• Joint working on still images in the Whiteboard
• Contact list and call option
• Call history with screenshots
• Multipoint calls with several participants
• File manager with share and upload function
• Easy and intuitive operation
Testia Remote Assistance provides live video and voice communication from on-site technicians to one or more remote experts. The only requirement for Testia Remote Assistance is a smartphone, tablet or laptop with a camera and an internet connection. The image quality is especially optimized for service and maintenance. To keep full control of all content, Testia Remote Assistance is secured with latest encryption technologies.
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最新版本3.0.1更新日誌
Last updated on 2023年12月05日
歷史版本
- Bug fixes, improved performance and startup of the application
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Version History
3.0.1
2023年12月05日
- Bug fixes, improved performance and startup of the application
3.0.0
2023年08月14日
- Stability and performance improved.
- Preparation for upcoming feature enhancements.
- Preparation for upcoming feature enhancements.
2.5.3
2022年05月23日
- Stability and performance improved.
- Preparation for upcoming feature enhancements.
- Preparation for upcoming feature enhancements.
2.5.1
2021年09月25日
Fixed some iOS15 issues.
2.5.0
2020年09月08日
- Improvements in system and video call stability
- Improvements in user interface
- Improvements in user interface
2.4.5
2020年05月29日
- Improved User Interface
- Instant Messaging
- Perfomance Update
- Push notifications
- Zoom in Video/Whiteboard
...
- Instant Messaging
- Perfomance Update
- Push notifications
- Zoom in Video/Whiteboard
...
2.4.4
2018年11月21日
- Revised user interface and improved usability
- Stability improvements and bug fixes
- Improvement of the synchronization in the whiteboard after connection interruptions
- Drawing in whiteboard improved
- Improvements in the scrolling behavior of the PDF view
- Mute/Unmute Audio via Remote Settings now possible
- The new Remote Settings allow the expert to change the device configuration of the service technician. For example, the use of the front or rear camera of a technician's smartphone can be switched. In order to prevent misuse, the functionality must be released by the service technician for the current session at the request of an expert.
- The quality of snapshots has been improved, enabling in-depth problem analysis and more detailed solution visualization on the shared whiteboard.
- Stability improvements and bug fixes
- Improvement of the synchronization in the whiteboard after connection interruptions
- Drawing in whiteboard improved
- Improvements in the scrolling behavior of the PDF view
- Mute/Unmute Audio via Remote Settings now possible
- The new Remote Settings allow the expert to change the device configuration of the service technician. For example, the use of the front or rear camera of a technician's smartphone can be switched. In order to prevent misuse, the functionality must be released by the service technician for the current session at the request of an expert.
- The quality of snapshots has been improved, enabling in-depth problem analysis and more detailed solution visualization on the shared whiteboard.
2.4.3
2018年06月28日
- Fixed an issue, where a black screens might occur on some iOS devices
- More expert features available (remote quality / remote snapshot / ...)
- More expert features available (remote quality / remote snapshot / ...)
2.4.2
2017年11月27日
Fixed a video and whiteboard issue
2.4.1
2017年10月24日
- iOS 11 bugfix release
2.4
2017年08月22日
- Laser Pointer in live video
- Change cameras and microphones during calls
- File Manager PDF and Video Preview
- Screensharing from Desktop App to any device
- Whiteboard: Annotate with Text, Arrows, Circles, Rectangles and more
- Multipoint calls are now available
- Change cameras and microphones during calls
- File Manager PDF and Video Preview
- Screensharing from Desktop App to any device
- Whiteboard: Annotate with Text, Arrows, Circles, Rectangles and more
- Multipoint calls are now available
2.3
2017年05月03日
Change of the video technologie and a rebranding of the app
1.1.3
2015年10月01日
HD video enabled
Video quality adaptation for slow mobile networks GSM/EDGE
Automatic reconnection after an interruption
Offline mode
Stability improvements
Video quality adaptation for slow mobile networks GSM/EDGE
Automatic reconnection after an interruption
Offline mode
Stability improvements
1.1.2
2015年05月22日
Testia Remote Assistance FAQ
點擊此處瞭解如何在受限國家或地區下載Testia Remote Assistance。
以下為Testia Remote Assistance的最低配置要求。
iPhone
須使用 iOS 15.0 或以上版本。
iPad
須使用 iPadOS 15.0 或以上版本。
iPod touch
須使用 iOS 15.0 或以上版本。
Testia Remote Assistance支持加泰羅尼亞文, 德文, 意大利文, 法文, 波蘭文, 簡體中文, 英文, 葡萄牙文, 西班牙文
