Enjoy the convenience of mobile access to Rake's universal messaging platform. Two-way omnichannel chat, website visitor notifications, and team collaboration tools similar to Slack.
Chat and Collaboration
Easily manage multiple chat conversations with visitors through web, social, even SMS. You can choose to invite visitors to chat or wait for inbound questions and comments. Collaborate with your teammates and colleagues with Direct Messaging and Channels. Find the answers you need while on the go with a superior mobile-friendly search.
Website Visitor Monitoring
Receive alerts when new and frequent visitors land on your website and monitor each visitor’s activity while they browse your website pages. On-demand current and recent visitor information with one click. You’ll know the location, current page, previous visits, and more. Then, when the time is right, send custom-crafted invitations to drive engagement.
Task Management
When conversations require follow-up, create a task. You'll be instantly notified by the app when tasks are assigned to you or a team you are on. Manage task statuses or view related customers and conversations easily. Add notes and attach files. Everything you need to get work done.
Customers
The quickest customer search available on a mobile device. Review recent conversations across the workspace with your customers. Click to call or send a thank you or reminder message, when/if your customer replies it's all managed through Rake, so anyone on the team can reply to their concerns or needs.
Integrations
Connect with thousands of apps you already use to integrate universal messaging across your entire organization.
Dashboard
Keeps you up to date on tasks, customers, conversations, and your billing plan. Add a note to set your status or notify the team of special events or circumstances. From your dashboard create or view visitors, tasks, customers, notes.
Chat and Collaboration
Easily manage multiple chat conversations with visitors through web, social, even SMS. You can choose to invite visitors to chat or wait for inbound questions and comments. Collaborate with your teammates and colleagues with Direct Messaging and Channels. Find the answers you need while on the go with a superior mobile-friendly search.
Website Visitor Monitoring
Receive alerts when new and frequent visitors land on your website and monitor each visitor’s activity while they browse your website pages. On-demand current and recent visitor information with one click. You’ll know the location, current page, previous visits, and more. Then, when the time is right, send custom-crafted invitations to drive engagement.
Task Management
When conversations require follow-up, create a task. You'll be instantly notified by the app when tasks are assigned to you or a team you are on. Manage task statuses or view related customers and conversations easily. Add notes and attach files. Everything you need to get work done.
Customers
The quickest customer search available on a mobile device. Review recent conversations across the workspace with your customers. Click to call or send a thank you or reminder message, when/if your customer replies it's all managed through Rake, so anyone on the team can reply to their concerns or needs.
Integrations
Connect with thousands of apps you already use to integrate universal messaging across your entire organization.
Dashboard
Keeps you up to date on tasks, customers, conversations, and your billing plan. Add a note to set your status or notify the team of special events or circumstances. From your dashboard create or view visitors, tasks, customers, notes.
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