smg360
免費
4.18.3for iPhone, iPad and more
8.3
417 Ratings
Service Management Group, Inc. SMG
Developer
64.8 MB
Size
2022年02月17日
Update Date
Business
Category
4+
Age Rating
Age Rating
smg360 螢幕截圖
About smg360
For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages.
SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.
SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.
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最新版本4.18.3更新日誌
Last updated on 2022年02月17日
歷史版本
Bug fixes, UI tweaks, and performance improvements.
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Version History
4.18.3
2022年02月17日
Bug fixes, UI tweaks, and performance improvements.
4.18.2
2022年02月14日
Bug fixes, UI tweaks, and performance improvements.
4.18.1
2021年11月01日
Bug fixes, UI tweaks, and performance improvements.
4.18.0
2020年10月12日
Accessibility updates, minor bug fixes, and performance improvements
4.17.0
2020年02月19日
New social cards, case management enhancements, and minor bug fixes
4.16.2
2019年12月19日
Bug fixes, UI tweaks, and performance improvements.
4.16.0
2019年12月04日
Onboarding for case features, performance improvements, and bug fixes.
4.15.1
2019年10月31日
Bug fixes, UI tweaks, and performance improvements
4.15.0
2019年10月21日
Enhanced Case Management:
- Reassignment of cases
- Send and receive attachments
- Expanded notification actions
- Reassignment of cases
- Send and receive attachments
- Expanded notification actions
4.14.1
2019年09月27日
Bug fixes, UI tweaks, and performance improvements.
4.14.0
2019年09月09日
Updated platform and accessibility:
- Alerts dashboard card, available by type
- Alerts list and detail views
- Flexible date ranges to align with the full-site
- Alerts dashboard card, available by type
- Alerts list and detail views
- Flexible date ranges to align with the full-site
4.13.0
2019年06月17日
Enhanced Case Management:
- Dashboard card available by type
- Send curated responses
- Improved visibility to actionable cases
Other Improvements:
- Minor bug fixes and UI tweaks
- Dashboard card available by type
- Send curated responses
- Improved visibility to actionable cases
Other Improvements:
- Minor bug fixes and UI tweaks
4.12.1
2019年04月23日
Bug fixes, UI tweaks, and performance improvements.
4.12.0
2019年04月04日
New Case Management:
- View assigned customer cases
- Explore or forward case details
- Add or edit tags and notes
- Resolve cases in app
Other Improvements:
- Stay up to date on the newest app version for customer insights
- Social data now supports Facebook Recommendations
- Minor bug fixes and UI tweaks
- View assigned customer cases
- Explore or forward case details
- Add or edit tags and notes
- Resolve cases in app
Other Improvements:
- Stay up to date on the newest app version for customer insights
- Social data now supports Facebook Recommendations
- Minor bug fixes and UI tweaks
4.11.0
2018年11月09日
Bug fixes, UI tweaks, and performance improvements.
4.10.0
2018年09月26日
Bug fixes, UI tweaks, and performance improvements.
4.9.0
2018年08月28日
Bug fixes, UI tweaks, and performance improvements.
4.8.0
2018年06月21日
Bug fixes, UI tweaks, and performance improvements.
4.7.2
2018年05月07日
Minor bug fixes, UI tweaks, and performance improvements.
4.7.1
2018年04月19日
Minor bug fixes, UI tweaks, and performance improvements.
4.7.0
2018年04月09日
This update includes support for iPhone X!
Minor bug fixes, UI tweaks, and performance improvements.
Minor bug fixes, UI tweaks, and performance improvements.
4.6.0
2018年01月18日
Bug fixes, UI tweaks, and performance improvements.
4.5.0
2017年10月05日
Notifications – Receive push and in-app notifications any time an alert is generated.
Dig Deeper – Drill into Customer Experience Measures to see unit scores broken out by Time of Day, Day of Week, or any other measure your organization chooses.
Minor bug fixes and performance enhancements
Dig Deeper – Drill into Customer Experience Measures to see unit scores broken out by Time of Day, Day of Week, or any other measure your organization chooses.
Minor bug fixes and performance enhancements
4.4.1
2017年07月06日
-Minor bug fixes
4.4.0
2017年06月12日
Areas for Focus measures and drilldown
Minor bug fixes
Minor bug fixes
smg360 FAQ
點擊此處瞭解如何在受限國家或地區下載smg360。
以下為smg360的最低配置要求。
iPhone
須使用 iOS 10.0 或以上版本。
iPad
須使用 iPadOS 10.0 或以上版本。
iPod touch
須使用 iOS 10.0 或以上版本。
smg360支持英文