vSpaceSOS
免費
1.6.01for iPhone, iPod touch
Age Rating
vSpaceSOS 螢幕截圖
About vSpaceSOS
This is companion application for vSpaceSOS system, IT Helpdesk Systems. With this application , as IT services staff , you can answer customer queries from your iPhone, and resolve issues even when you are away from your desk. The mobile app lets you create service report for customer signing with just a few clicks.
vSpaceSOS system is an online IT Helpdesk Systems that lets your IT department support your users across channels like email, phone, chat and your website.
Key Features
1. Get a quick overview of your helpdesk. Access all the tickets
2. Change ticket details like priorities, agents assigned, status and others
3. Race through routine actions with one-click scenario automations
4. Add watchers to a Service Report
5. Delete Service Report from your phone
6. Answer support calls and save them as tickets to your helpdesk*
7. Log time spent on a ticket
8. Log your location and find rout to your users
vSpaceSOS system is an online IT Helpdesk Systems that lets your IT department support your users across channels like email, phone, chat and your website.
Key Features
1. Get a quick overview of your helpdesk. Access all the tickets
2. Change ticket details like priorities, agents assigned, status and others
3. Race through routine actions with one-click scenario automations
4. Add watchers to a Service Report
5. Delete Service Report from your phone
6. Answer support calls and save them as tickets to your helpdesk*
7. Log time spent on a ticket
8. Log your location and find rout to your users
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最新版本1.6.01更新日誌
Last updated on 2020年05月14日
歷史版本
-Fix bugs
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Version History
1.6.01
2020年05月14日
-Fix bugs
1.5.03
2020年03月14日
-Add pending reason
-Change resolution detail to be drop down
-Fix bug
-Change resolution detail to be drop down
-Fix bug
1.5.02
2019年12月29日
-Edit text of status reason and detail
-Fixed bug
-Fixed bug
1.4.01
2019年05月29日
add new feature
spare unit
spare unit
1.3.9
2018年12月07日
-Add button phone number
1.2.7
2018年09月27日
vSpaceSOS FAQ
點擊此處瞭解如何在受限國家或地區下載vSpaceSOS。
以下為vSpaceSOS的最低配置要求。
iPhone
須使用 iOS 8.0 或以上版本。
iPod touch
須使用 iOS 8.0 或以上版本。
vSpaceSOS支持英文