UniFi Identity Enterprise
Make Your Workspace Safer
Free
0.72.6for iPhone, iPad and more
Age Rating
UniFi Identity Enterprise Screenshots
About UniFi Identity Enterprise
The Identity mobile app is an all-encompassing, digital resource for your employees that allows them to unlock doors within your workspace, as well as securely connect to WiFi or a corporate VPN with a single tap.
Door Access
Unlock connected doors by tapping the app’s Door icon, shaking your mobile device, or tapping it against the door’s credential reader. Designated doorkeepers can also interact with visitors via a UA Pro reader and grant access remotely.
One-Click WiFi & One-Click VPN
Connect to your company’s WiFi or VPN with a single tap. Get the network access you need instantly without having to constantly re-enter your username and password.
Remote Call & Remote View
Accept visitor calls from Access readers and unlock connected doors remotely.
Door Access
Unlock connected doors by tapping the app’s Door icon, shaking your mobile device, or tapping it against the door’s credential reader. Designated doorkeepers can also interact with visitors via a UA Pro reader and grant access remotely.
One-Click WiFi & One-Click VPN
Connect to your company’s WiFi or VPN with a single tap. Get the network access you need instantly without having to constantly re-enter your username and password.
Remote Call & Remote View
Accept visitor calls from Access readers and unlock connected doors remotely.
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What's New in the Latest Version 0.72.6
Last updated on Mar 8, 2024
Old Versions
Bugfixes
- Fixed issues with remote unlock.
- Fixed issues with the interface for registering NFC cards.
- Fixed the issue where icons on the device list were not displayed.
- Fixed the issue where the user assignment page sometimes was not displayed.
- Fixed issues with remote unlock.
- Fixed issues with the interface for registering NFC cards.
- Fixed the issue where icons on the device list were not displayed.
- Fixed the issue where the user assignment page sometimes was not displayed.
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Version History
0.72.6
Mar 8, 2024
Bugfixes
- Fixed issues with remote unlock.
- Fixed issues with the interface for registering NFC cards.
- Fixed the issue where icons on the device list were not displayed.
- Fixed the issue where the user assignment page sometimes was not displayed.
- Fixed issues with remote unlock.
- Fixed issues with the interface for registering NFC cards.
- Fixed the issue where icons on the device list were not displayed.
- Fixed the issue where the user assignment page sometimes was not displayed.
0.72.5
Feb 23, 2024
Bugfixes
- Minor bug fixes.
- Minor bug fixes.
0.72.4
Feb 4, 2024
Bugfixes
- Fixed the issue where the Mute function was mistakenly enabled when answering a VoIP doorbell call.
- Fixed the aspect ratio distortion issue in Remote View when transitioning from landscape (horizontal) mode on UA Pro to portrait (vertical) mode on G2 Pro, and vice versa.
- Fixed the issue where two Mute buttons appeared during a VoIP doorbell call.
- Fixed the issue where sound from the reader was not audible when using Remote View.
- Fixed the issue where the Mute function was mistakenly enabled when answering a VoIP doorbell call.
- Fixed the aspect ratio distortion issue in Remote View when transitioning from landscape (horizontal) mode on UA Pro to portrait (vertical) mode on G2 Pro, and vice versa.
- Fixed the issue where two Mute buttons appeared during a VoIP doorbell call.
- Fixed the issue where sound from the reader was not audible when using Remote View.
0.72.3
Jan 26, 2024
Improvements
- Added support for selecting a Pro reader for remote live view.
- Added support for managing users in the Directory tab.
- Added support for managing UA Hub Elevators, displaying emergency statuses, and viewing remote live feeds in Manage > select a site > Doors > Doors.
- Added support for unlocking doors using Apple Watch (requires watchOS 9.0 or later).
- Updated the EV Station icon.
Bugfixes
- Fixed the incorrect display of EV Station statuses.
- Fixed the issue where users could not add IoT devices.
- Added support for selecting a Pro reader for remote live view.
- Added support for managing users in the Directory tab.
- Added support for managing UA Hub Elevators, displaying emergency statuses, and viewing remote live feeds in Manage > select a site > Doors > Doors.
- Added support for unlocking doors using Apple Watch (requires watchOS 9.0 or later).
- Updated the EV Station icon.
Bugfixes
- Fixed the incorrect display of EV Station statuses.
- Fixed the issue where users could not add IoT devices.
0.69.2
Nov 23, 2023
Improvements
- Added support for activating the emergency mode on the Doors page.
- Added the My Teammates and All tabs to the Directory page.
- Added prompts about workspace expiration and suspension.
- A user’s mobile token will be automatically cleared when they sign out of or uninstall the app.
Bugfixes
- Fixed the issue where doorbell calls had no sound when the mobile device’s screen was locked.
- Fixed the issue where cameras could not be loaded in the app.
- Added support for activating the emergency mode on the Doors page.
- Added the My Teammates and All tabs to the Directory page.
- Added prompts about workspace expiration and suspension.
- A user’s mobile token will be automatically cleared when they sign out of or uninstall the app.
Bugfixes
- Fixed the issue where doorbell calls had no sound when the mobile device’s screen was locked.
- Fixed the issue where cameras could not be loaded in the app.
0.67.6
Oct 10, 2023
Bugfixes
- Fixed the issue where admins could not hear any sound when answering the doorbell call if the mobile device's screen was locked.
- Fixed the issue where the door list crashed when the app running on iOS 15.
- Fixed the issue where admins could not hear any sound when answering the doorbell call if the mobile device's screen was locked.
- Fixed the issue where the door list crashed when the app running on iOS 15.
0.67.5
Sep 25, 2023
Bugfixes
- Fixed the Remote Unlock button missing when no readers are connected to the UA Hub.
- Fixed being unable to connect cameras.
- Fixed the Remote Unlock button missing when no readers are connected to the UA Hub.
- Fixed being unable to connect cameras.
0.67.4
Sep 22, 2023
Improvements
- Optimized the user interface of Settings.
Bugfixes
- Fixed the issue where the door list could not be swiped up and down.
- Fixed the issue where the UA G2 Pro’s icon could not be displayed.
- Optimized the user interface of Settings.
Bugfixes
- Fixed the issue where the door list could not be swiped up and down.
- Fixed the issue where the UA G2 Pro’s icon could not be displayed.
0.67.1
Aug 11, 2023
• Changed the app name from Identity to Identity Enterprise.
• Fixed the issue where incoming doorbell calls had no sound.
• Fixed the issue where incoming doorbell calls had no sound.
0.65.4
Jul 26, 2023
Bugfixes
• Fixed the issue where the door list was not displayed correctly on iPad.
• Fixed the issue where the door list was not displayed correctly on iPad.
0.65.3
Jul 19, 2023
- Changed the app’s name to "UniFi Identity Enterprise" in the App Store.
- Changed the app’s icon.
- Changed the app’s icon.
0.65.2
Jul 6, 2023
Now admins can manage their workspaces in the Identity mobile app.
0.64.2
Jun 2, 2023
- Optimized the user interface of doorbell notifications.
- Optimized the EV Station feature.
- Optimized the EV Station feature.
0.64.1
May 18, 2023
- Fixed the issue where the Camera's Snapshot feature could not work.
0.63.3
May 11, 2023
- Bug fixes and performance optimization.
0.63.2
May 4, 2023
- Optimized the EV Station feature.
- Optimized the user experience for mobile access.
- Optimized the user experience for mobile access.
0.62.2
Mar 25, 2023
- Optimized the user interface of app authentication.
- Minor bug fixes and performance optimization.
- Minor bug fixes and performance optimization.
0.61.1
Feb 23, 2023
- Changed the app name from “UI” to “Identity”.
- Changed the app’s icon.
- Fixed an issue where the app crashed when it was launched by tapping the remote call’s push notifications.
- Fixed an issue where users could not access a UA Pro’s remote view when another UA Pro in the same door group was offline.
- Changed the app’s icon.
- Fixed an issue where the app crashed when it was launched by tapping the remote call’s push notifications.
- Fixed an issue where users could not access a UA Pro’s remote view when another UA Pro in the same door group was offline.
0.59.1
Dec 24, 2022
• Optimized App Preferences.
• Fixed an issue where connecting to cameras failed.
• Fixed an issue where users were unable to hear the sound from cameras.
• Fixed an issue where connecting to cameras failed.
• Fixed an issue where users were unable to hear the sound from cameras.
0.58.2
Nov 25, 2022
Camera Sharing supports Motion and Multi-View features.
0.56.3
Oct 20, 2022
Support opening email links regarding approvals and helpdesk on UI app by default.
0.55.4
Sep 18, 2022
- Show the PIN configuration prompt only during first-time login on a device.
- Disable showing a prompt for changing the profile picture after login if administrators restricted users from modifying it.
- Added a credential loading message when a Bluetooth token is generated after first-time login.
- Increased the default distance for unlocking doors via Mobile Tap from 5 cm to 15 cm.
- Fixed an issue where a prompt for turning on Bluetooth appeared every time the UI mobile app was launched.
- Fixed an issue where the Applications page was mistakenly displayed in 3 instead of 4 lists on iPhone 13.
- Added timeline to camera sharing details page.
- Disable showing a prompt for changing the profile picture after login if administrators restricted users from modifying it.
- Added a credential loading message when a Bluetooth token is generated after first-time login.
- Increased the default distance for unlocking doors via Mobile Tap from 5 cm to 15 cm.
- Fixed an issue where a prompt for turning on Bluetooth appeared every time the UI mobile app was launched.
- Fixed an issue where the Applications page was mistakenly displayed in 3 instead of 4 lists on iPhone 13.
- Added timeline to camera sharing details page.
0.55.1
Aug 19, 2022
- Added Recently Used category to list the apps recently used.
- Allow a user to configure multiple FIDO2.
- Added the Requires PIN Verification option (at Mobile Unlock > Settings). This requires users to enter a PIN code on their mobile phones before they can unlock doors using the Mobile Tap feature.
- Allow a user to configure multiple FIDO2.
- Added the Requires PIN Verification option (at Mobile Unlock > Settings). This requires users to enter a PIN code on their mobile phones before they can unlock doors using the Mobile Tap feature.
0.54.1
Jul 18, 2022
Support the YubiKey enrollment and authentication.
0.53.2
Jul 8, 2022
- Support dark mode.
UniFi Identity Enterprise FAQ
UniFi Identity Enterprise is available in regions other than the following restricted countries:
China
UniFi Identity Enterprise supports English
Click here to learn how to download UniFi Identity Enterprise in restricted country or region.
Check the following list to see the minimum requirements of UniFi Identity Enterprise.
iPhone
Requires iOS 15.0 or later.
iPad
Requires iPadOS 15.0 or later.
Apple Watch
Requires watchOS 9.0 or later.
iPod touch
Requires iOS 15.0 or later.
