Customer App - Zoho Assist

1.4.3 for iPhone, iPad
Free
0

0 Ratings

Update Date

2024-03-04

Size

37.3 MB

Screenshots for iPhone

iPhone
Customer App - Zoho Assist Description
The Zoho Assist - Customer app enables you to receive remote support directly from a trusted technician.


1. With the Zoho Assist - Customer app, you can let technicians look at your iPhone remotely. The first thing you need to do is to request your technician for a remote session.

2. The technician will then send you a nine-digit session key. This is to ensure that each session is safe and secure. Open the Zoho Assist - Customer app and enter the session key.
3. You can then share your screens with the technician at the other end.
4. After going through the screens and getting an idea of the problem, the technician can communicate with you through the in-app chat. This will be ideal when the technician wants to send you instructions or ask you for quick clarifications.
5. Although you'll be sharing your screen directly with the technician, you're always in control as you can choose to stop/resume screen sharing at any time.
6. Additionally, you can configure your iOS device for unattended access by the trusted technician at any time.
7. During an ongoing remote support or unattended access session, technicians and customers can send or receive files of up to 2 GB using the File Transfer option.


Download the Zoho Assist - Customer app and get contextual remote support on your iOS device.
Customer App - Zoho Assist 1.4.3 Update
2024-03-04
In this update, we've implemented several minor bug fixes within our APIs to boost performance and ensure smoother functionality.
More Information
Price:
Free
Version:
1.4.3
Size:
37.3 MB
Update Date:
2024-03-04
Developer:
Zoho Corporation
Language:
Bulgarian Chinese Dutch English French German Italian Japanese Korean Portuguese Spanish Swedish

Safe to Download

AppPure.com and the download link of this app are 100% safe. The download link of this app will be redirected to the official App Store site, thus the app is original and has not been modified in any way.

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1.4.3 2024-03-04
In this update, we've implemented several minor bug fixes within our APIs to boost performance and ensure smoother functionality.
1.3.1 2023-10-11
Bug fixes and performance enhancement.
1.3 2023-08-31
Experience enhanced session quality with our upgraded screen sharing algorithm
1.2.32 2023-07-06
Bug fixes and performance enhancements.
1.2.31 2023-05-23
Bug fixes and performance enhancements.
1.2.30 2023-04-17
Bug fixes and performance enhancements.
1.2.29 2023-02-27
Bug fixes and performance enhancements
1.2.28 2023-01-03
Bug fixes and Performance Enhancement.
1.2.26 2022-11-11
Bug fixes
1.2.25 2022-08-30
Bug fixes and performance enhancements
1.2.22 2022-08-05
Bug fixes and performance enhancements
1.2.21 2022-06-24
Bug fixes and performance enhancements
1.2.20 2022-06-07
Bug fixes and performance enhancements.
1.2.19 2022-03-01
> With this update, Zoho Assist Customer now supports the following list of languages :
French
German
Spanish
Portuguese
Bulgarian
Swedish
Chinese Taiwan
Korean
Dutch
Italiano
Brazilian Portuguese
> Oh and bugs! We have squashed a lot of bugs this time and enhanced the UI of the app.
1.2.18 2022-01-31
• A session summary will now be displayed at the end of every session where you can
- view the chat history, files shared, and duration of the session
- report session abuse in case of any suspicious activity
• The user interface of the app has been enhanced.
• We have also squashed a few bugs in this update.
1.2.17 2021-12-28
Bug fixes and performance enhancements
1.2.14 2021-10-12
Zoho Assist Customer is now available in Japanese to enhance the app experience for local users.
1.2.13 2021-08-30
-With this update, we have introduced the 'File Transfer' feature to facilitate the exchange of files between the technician and the customer during a session.

- The user can accordingly save or reject the files exchanged.
1.2.9 2021-01-15
We have refashioned the icons with aesthetic designs and have applied a universal theme colour to improve the user’s app experience.
1.2.8 2020-12-08
Bug fixes and performance enhancements.
1.2.7 2020-10-16
Bug fixes and performance enhancement.
1.2.6 2020-08-14
Bug fixes and performance enhancements
1.2.5 2020-07-31
The latest Assist update includes UI and performance enhancements.

In this update,
1. We've tweaked the UI for a pleasant experience.
2. We have listed Session Logs in History.

We look forward to your feedback!
1.2.4 2020-05-20
We provide support for the Chinese language from this update. We have also enhanced the app by fixing bugs.
1.2.3 2019-12-09
Performance and stability of the app has been improvised and we’ve also fixed a bunch of bugs that were reported
1.2.2 2019-10-30
Performance and stability of the app has been improvised and we’ve also fixed a bunch of bugs that were reported.