Accela Mobile

This release includes the following enhancements:
• In the inspection resulting flow, a new circular progress bar replaces the dot step indicator and the swiping functionality

Issues resolved in this release include:
• Unable to search with record ID or alternative ID that contains underscore


Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app.

This release includes the following enhancements:

- “Billable” and “Overtime” fields in SET TIME DURATION page

Issues resolved in this release include:

- Unable to upload large files via “Choose From Files”
- Asset map layer selection is not retained

Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app.

This release includes the following enhancements:

- Honor standard comment group assignments
- Inspection/record grouping in job list
- Cost items multi-add and favorites
- Split-screen checklist view
- And more

Issues resolved in this release include:

- “Read” permission on custom lists/tables allows deleting in Accela Mobile
- Parcel number being pulled from the wrong field

Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app.

This release includes the following enhancements:

- Performance enhancements around custom fields/tables drill-downs

Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app.

This release includes the following enhancements:
* Javascript map updates
* More information displayed in inspection history page
* Link to inspection history page on inspection detail page
* New Unit number field in address form when creating new record
Issues resolved in this release include:
* Incorrect condition status used in some cases
* Record address form returns disabled addresses
Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app.

This release includes the following fixes:

- Javascript maps-related issues

Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app.

This release includes the following enhancements:
- Custom field aliases will be displayed if configured
- Custom field default values will populate when creating a new record

Issues resolved in this release include:
- Unit of measure is not saved with cost item entry

Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app.

This release resolves the following issues:
- Custom list entries are required when a column is required
- ESRI federated authentication-related issues

Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app.

This release includes the following enhancements:
• Inspection Grade
• Set time duration for inspections
• Major violation flag of checklist items
• Arabic language support
• Javascript map component
• Support for ESRI Federated Authentication

Minor issue fixes are also included in this release.

Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app.

This release includes the following enhancements:
• Timestamp in error log

Issues resolved in this release include:
• Documents with slashes in document name cannot be opened
• Unable to scroll when Description field contains large text
• Inspection resulted but shows failed when the signatures failed to upload

Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app.

This version of Accela Mobile is focused on defect fixes.

This release includes the following enhancements:
• Allow editing of record description

Issues resolved in this release include:
• Contacts show as 0 if inspection is opened from map
• Unable to edit some comments when keyboard is popped up
• Upload settings are not retained after app upgrade (effective starting next upgrade)
• Incorrect checklist scoring
• Time Accounting Duration does not adjust after clicking Now button
• Issues with offline capabilities for time accounting
• Black screen displayed when opening a captured signature

Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile App.

This version of Accela Mobile fixes the following defects:
- Issues with address search when street number field is not used

This release also includes library updates.

Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile App.

This version of Accela Mobile is focused on feature enhancements and closing gaps with Accela legacy mobile apps.


This release includes the following enhancements:
• Display document group and category in document list
• New timestamp format options
• Add/Remove checklists to/from inspection
• “Assign to Me” option for inspection scheduling/reassign and record reassign
• Display address fraction when creating a record
• Increased number of recent comments

Issues resolved in this release include:
• Recent comments from resulted Inspections do not save to Recent tab
• Unable to view Cost items if Types contain spaces

* Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile App. *

This version of Accela Mobile is focused on enhancing user experience and closing gaps with legacy mobile apps.

This release includes the following enhancements:
• Send inspector location to Civic Platform when resulting an inspection
• Sort inspection list by Route Sheet order
• Choose image size for upload
• Search inspections by Application Name and display Application Name in inspection list
• Assign a record when creating from Accela Mobile

Issues resolved in this release include:
• Records created in the app show incorrect Staff Department
• Search button visibility issues with iPhone/iPod Keyboards

Please make sure you Recent tab has no queued uploads before you upgrade your Accela Mobile App.

This version of Accela Mobile is focused on defect fixes and enhanced user experience.

This release includes the following enhancements:
• Ability to add description to files added as document attachments
• New Inspection Contact added to Inspection Details page
• New look and feel of date/time picker for inspections and workflows
• Proper message when an unauthorized user tries to update Record Status
• Improved error banner messaging for resulting inspections

Issues resolved in this release include:
• Cost Types and Items are limited to only 10 selections
• On resulting an inspection, user is navigated to the job list instead of staying in the inspection
• Reference Address ID is not available when XAPO is enabled

** Please make sure you Recent tab has no queued uploads before you upgrade your Accela Mobile App. **

Due to specific changes, the upload queue will not persist across this update: please make sure you complete your uploads before updating.

This version of Accela Mobile is focused on defect fixes and enhanced user experience.
This release includes the following enhancements:
• Saved Time Accounting group and type values for next input
• New date and time picker interfaces

Issues resolved in this release include:
• Reduced text size for checklist items
• Overlapping fields when editing contact information
• Related records do not show Record Descriptions
• Result comments do not show on Inspection Summary Report
• “Now” time does not adjust to PM for Custom fields

Issues fixed in this release:
Checklist Item comments were not visible or editable on some checklist items that were carried over via EMSE scripts from failed checklists items on previous inspections, this has been resolved

This version of Accela Mobile is focused on enhanced user experience while navigating and completing checklists.

This release includes the following enhancements:
• Redesigned and orchestrated checklists in Accela Mobile
• Configuration to enforce time accounting entry in Accela Mobile

Issues resolved in this release include:
• Inactive conditions (in Civic Platform) still show as Applied in Accela Mobile
• Map locator sporadically disappears or never loads in Mobile

Accela Mobile 21.2.5 Release Announcement

Issues resolved in this release include:
• Incorrectly displayed statuses for checklist items - When scrolling the list or filtering the list now displays the correct available statuses for each element
• When updating multiple checklist items the set status action remained disabled when an incompatible checklist item has been selected, this has been resolved
• When pictures are uploaded to inspections and checklists, the timestamp text size was not consistent across different image resolutions, this has been resolved

Issues resolved in this release include:
- Reports were not running for SSRS due to incorrect parameters being passed from the app

If you are running v. 21.2.2 or below you will need to remove the old version before installing the new one

Accela Mobile 21.2.3 Release Announcement

What’s new in Accela Mobile v21.2.3?

This version of Accela Mobile is focused on usability improvements and consolidation of UX components.
This release includes the following enhancements:
• Dynamic status selector for checklist items
• Application Name is now a search parameter for the record list
• Updated UI Components for Inspection Checklists

Issues resolved in this release include:
• Error when using the email button in the Contact Summary Screen
• The direction link has been fixed that allows users to navigate to maps
• Custom Lists associated with Inspection Checklists showed in incorrect ID instead of the Alias name when viewed
• Incorrect Date on Inspection Summary Report
• Reports were not save to back office, due to incorrect parameters

Accela Mobile 21.2.2 Release Announcement



What’s new in Accela Mobile v21.2.2? This release is a maintenance update focused on resolving certain functional flaws and improving user experience.

Issues resolved in this version include:
• Inspection status is updated when refreshing data from inspection detail screen
• SMS, Call, and Email buttons are fully functional in contact details
• Map location now defaults to user’s last known location
• Various UI issues have been addressed

Please note that PRIOR VERSIONS OF ACCELA MOBILE MUST BE UNINSTALLED BEFORE INSTALLING THIS BUILD.

What’s new in Accela Mobile v21.2.1? This update is focused on enhancements to user authentication and session handling, expanding options for document attachments, and improving the record creation process.

Enhancements in this version include:
• Utilize refresh token to minimize instances where user encounters token expiration errors
• Improved security by supporting single sign on (SSO) with multi-factor authentication (MFA)
• Add file types other than photo and video as document attachments
• Add description when creating new records
• Indicate when addresses are verified when creating a record
• Align cost and parts quantities with how they are displayed in Work Crew

Issues resolved in this version include:
• Resolves issue with comments not displaying properly
• Resolves issue when creating records of being unable to link assets when selecting assets from the map
• Resolves issue with standard comment groups not displaying in alphabetical order

What’s new in Accela Mobile v21.1.2?

This version of Accela Mobile is focused on improving user’s ability to edit photo attachments as well as various usability improvements.

This release includes the following enhancements:
• Photos added in batches by selecting from the camera roll can be marked up and file name can be edited.
• Time accounting entries can be modified or deleted.
• Document upload settings are retained after app updates.
• Scan barcode to search by Record ID.
• Support for additional non-production environments.

Issues resolved in this release include:
• Custom list drop down values not displaying in the order set in Civic Platform.
• Checklist item statuses not available when updating statuses through multi-select.
• Checklist items not loading properly for some carried forward checklists.
• Certain longer comments not scrolling properly while typing.

This version of Accela Mobile is focused on adding support for several features available in Inspector and Work Crew along with a number of technical updates and bug fixes.

This release includes the following enhancements:
• Records can be created on assets by selecting assets through the lookup form or selecting assets from the map.
• Licensed Professional is shown in Inspection details (requires Civic Platform 21.1.4+).
• Workflow shows which user completed a workflow step.
• Address, Parcel, and Owner reference conditions are displayed in Inspection and Record details.
• Custom base maps configured in agency admin may be used in the app in place of the default base map.

Issues resolved in this release include:
• Not all checklist items would be selected when using multi select.
• Owner details not displaying properly for records created by selecting a parcel.
• Only the first 30 results were displayed when searching for records in related records.
• Calendar incorrectly displayed “Date Property Posted” label.
• Street direction was not included in addresses when creating records by selecting an address from the map.
• Comments not loading correctly on related inspections.

This release includes one known issue that will be resolved in a future release:
• If a user attempts to cancel an inspection that has a status that is not eligible for cancelation, the operation will fail, but the app will not display the error message to the user.