AEP Texas
Report outage & check status
Free
1.19.0for iPhone, iPod touch
6.7
11 Ratings
American Electric Power
Developer
31.6 MB
Size
Apr 17, 2024
Update Date
Utilities
Category
4+
Age Rating
Age Rating
AEP Texas Screenshots
About AEP Texas
Welcome to a better way to manage your account with our mobile app. You can report an outage, check outage status, manage your accounts and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips.
Features include:
OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress
- Easy access to view outage maps in your area
ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*
- Switch between multiple accounts
*Logging into the AEP Texas app requires an active account that is registered online at AEPTexas.com
Features include:
OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress
- Easy access to view outage maps in your area
ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*
- Switch between multiple accounts
*Logging into the AEP Texas app requires an active account that is registered online at AEPTexas.com
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What's New in the Latest Version 1.19.0
Last updated on Apr 17, 2024
Old Versions
This release includes minor bug fixes.
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Version History
1.19.0
Apr 17, 2024
This release includes minor bug fixes.
1.18.23
Jan 30, 2024
This release includes bug fixes and performance enhancements.
1.18.22
Jan 4, 2024
New customers can now enable outage and billing alerts directly from our app.
1.18.21
Jun 8, 2023
This release includes minor bug fixes and a new icon!
1.18.20
Mar 15, 2023
This release includes minor bug fixes.
1.18.19
Dec 21, 2022
This release includes improvements to the payment process, as well as enhanced visibility into our payment assistance programs.
1.18.18
Dec 6, 2022
This release includes a transition from an external paperless billing vendor to an inhouse solution. These changes are technical in nature and should have no customer impact. We've also included an update to our Account Summary banner message to provide more relevant content.
1.18.17
Oct 27, 2022
This release enhances the account summary view and includes the option to delete your digital registration.
1.18.16
Apr 29, 2022
This release includes minor bug fixes.
1.18.15
Apr 12, 2022
This release includes bug fixes. Enhancements include additional options for reporting outages of various types in the outage reporting feature.
1.18.14
Aug 27, 2021
Notifications in the app related to disconnection have been updated.
1.18.13
Jul 8, 2021
Fixed a bug where a convenience fee was inaccurately displayed for some paperless customers when making an ACH payment – even though the convenience fee was not actually applied to the payment). Fixed a bug for configuring an ACH payment where the 'Continue' button wasn't enabled.
1.18.12
Jun 23, 2021
Fixed issues that would sometimes cause the account summary screen to be misaligned when navigating the app.
Fixed an issue where the ACH payment account for a scheduled payment would not be displayed.
Fixed an issue where the ACH payment account for a scheduled payment would not be displayed.
1.18.11
May 12, 2021
Fixed – Issues completing transactions that require the user to transfer to the website (like making/editing a credit card payment, editing a Guest payment, or updating preferences) when there is a security code required in addition to the normal login.
Updated – The performance of our maintenance window notifications for payments.
Updated – The COVID message for AR has been updated with important billing information.
Updated – The performance of our maintenance window notifications for payments.
Updated – The COVID message for AR has been updated with important billing information.
1.18.9
Mar 23, 2021
This release includes the ability to provide notification for planned application maintenance/outages and a fix for viewing Energy Usage information.
1.18.8
Feb 5, 2021
In this release we improved messaging for events when payment processing can’t be completed or takes longer than expected. We also provided a clarification that all payments are processed based on Eastern Time (ET) zone.
Some users are experiencing an intermittent login problem that has been difficult to diagnose. This app version will send additional information back to us to help determine why this might be happening. We are working to resolve the issue and welcome feedback sent to appsupport@aep.com.
Some users are experiencing an intermittent login problem that has been difficult to diagnose. This app version will send additional information back to us to help determine why this might be happening. We are working to resolve the issue and welcome feedback sent to appsupport@aep.com.
1.18.6
Nov 18, 2020
In this release we've updated our survey tool to get feedback from you. We are always working hard to ensure our app meets your expectations. Please submit any and all app feedback to appsupport@aep.com.
1.18.5
Oct 6, 2020
In this release we've changed the payment account selection process to not use the first available payment account when you don’t have a default payment account. If you don’t have a default payment account, we will not select one for you from your list of payment accounts. Additionally, we have corrected a number of bugs to ensure that your payment experience continues to be smooth and reliable.
We are always working hard to ensure our app meets your expectations. Please submit any and all app feedback to appsupport@aep.com.
We are always working hard to ensure our app meets your expectations. Please submit any and all app feedback to appsupport@aep.com.
1.18.2
Sep 1, 2020
In this release we've made enhancements to our payment processing system to ensure your experience making payments to AEP Texas is smooth and reliable.
We are always working hard to ensure our app meets your expectations. Please submit any and all app feedback to appsupport@aep.com.
We are always working hard to ensure our app meets your expectations. Please submit any and all app feedback to appsupport@aep.com.
1.18.1
Aug 11, 2020
This release includes enhancements to our payment processing platform. It includes the ability for those that are not enrolled in paperless billing to schedule immediate and future dated ACH or credit/debit card payments within our app. Payment processing fees may apply to each transaction.
Due to the enhancement of our payment processing platform, an update to the newest version of our app is required. Users who choose not to update to the current version will not have access to payment processing. We suggest allowing automatic updates for our app to ensure you are always experiencing the newest version of our app.
Due to the enhancement of our payment processing platform, an update to the newest version of our app is required. Users who choose not to update to the current version will not have access to payment processing. We suggest allowing automatic updates for our app to ensure you are always experiencing the newest version of our app.
1.18.0
Aug 9, 2020
This release includes improvements to our payment processing capabilities for customers who submit payments to AEP directly. Payments can now be scheduled any day of the week, including holidays.
1.17.5
Jul 18, 2020
~What's New~
•This release includes under the hood enhancements to ensure your experience in our app runs smooth.
We are always working hard to ensure our app meets your expectations. Please submit any and all app feedback to appsupport@aep.com.
If you are enjoying our app, please leave us a rating and a review in the app store!
•This release includes under the hood enhancements to ensure your experience in our app runs smooth.
We are always working hard to ensure our app meets your expectations. Please submit any and all app feedback to appsupport@aep.com.
If you are enjoying our app, please leave us a rating and a review in the app store!
1.17.3
Apr 29, 2020
~What's New~
•This release contains performance enhancements that ensure your experience in our app runs smooth.
We are always working hard to ensure our app meets your expectations. Please submit any and all app feedback to appsupport@aep.com.
•This release contains performance enhancements that ensure your experience in our app runs smooth.
We are always working hard to ensure our app meets your expectations. Please submit any and all app feedback to appsupport@aep.com.
1.17.0
Apr 18, 2020
~What's New~
•This release contains performance enhancements that ensure your experience in our app runs smooth.
We are always working hard to ensure our app meets your expectations. Please submit any and all app feedback to appsupport@aep.com.
If you are enjoying our app, please leave us a rating and a review in the app store!
•This release contains performance enhancements that ensure your experience in our app runs smooth.
We are always working hard to ensure our app meets your expectations. Please submit any and all app feedback to appsupport@aep.com.
If you are enjoying our app, please leave us a rating and a review in the app store!
1.16.1
Feb 3, 2020
~What's New~
•This new release contains bug fixes and user interface improvements to enhance your experience in our app.
We are always working hard to ensure our app meets your expectations. Please submit any and all app feedback to appsupport@aep.com.
If you are enjoying our app, please leave us a rating and a review in the app store!
•This new release contains bug fixes and user interface improvements to enhance your experience in our app.
We are always working hard to ensure our app meets your expectations. Please submit any and all app feedback to appsupport@aep.com.
If you are enjoying our app, please leave us a rating and a review in the app store!
AEP Texas FAQ
Click here to learn how to download AEP Texas in restricted country or region.
Check the following list to see the minimum requirements of AEP Texas.
iPhone
Requires iOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
AEP Texas supports English
