AGCO Tech Connect
Free
8.0.1for iPhone, iPad and more
Age Rating
AGCO Tech Connect Screenshots
About AGCO Tech Connect
Tech Connect is a suite of tools focused on the Dealer Service Technician.
PDI provides the dealer the ability to perform machine specific delivery inspections using a laptop or mobile device. Tech Connect PDI will ensure that the machine has arrived in the expected condition free of any defects introduced during the manufacturing process and possible damage(s) caused during transportation.
Support Center is the SOURCE replacement you have been waiting for. Quickly, and easily create and submit incidents to AGCO using Tech Connect Web, or Tech Connect Mobile to get the support you need to get the job done.
Knowledge Objects provides access to all of AGCOs knowledge objects with a streamlined full text search capability
A multiplatform (Web, iOS) solution for technical information, inspections, and incident management.
Key Benefits:
• Partial Serial Number Lookup
• Real time notifications of incident updates.
• Capture Photographs and Videos of issues directly from your mobile device (phone or tablet)
• Integrated Knowledge lookup, eliminating the need to search through Knowledge Objects before submitting an incident
• Full Text Knowledge Object Search
• Filter content by Brand, Machine Type, Series and/or Model
• Provide feedback at the Knowledge Object Level
• Tech Connect Supports performing Pre-Delivery Inspections online and offline when an internet connection is not available, eliminating the need to print, process and re-enter data later.
• Mobile device support including iOS phones and tablets.
• Unified access to Technical Publications
1. Operator Manuals
2. Service Bulletins
3. Assembly Instructions
4. Fault Trees
5. Workshop Manuals
PDI provides the dealer the ability to perform machine specific delivery inspections using a laptop or mobile device. Tech Connect PDI will ensure that the machine has arrived in the expected condition free of any defects introduced during the manufacturing process and possible damage(s) caused during transportation.
Support Center is the SOURCE replacement you have been waiting for. Quickly, and easily create and submit incidents to AGCO using Tech Connect Web, or Tech Connect Mobile to get the support you need to get the job done.
Knowledge Objects provides access to all of AGCOs knowledge objects with a streamlined full text search capability
A multiplatform (Web, iOS) solution for technical information, inspections, and incident management.
Key Benefits:
• Partial Serial Number Lookup
• Real time notifications of incident updates.
• Capture Photographs and Videos of issues directly from your mobile device (phone or tablet)
• Integrated Knowledge lookup, eliminating the need to search through Knowledge Objects before submitting an incident
• Full Text Knowledge Object Search
• Filter content by Brand, Machine Type, Series and/or Model
• Provide feedback at the Knowledge Object Level
• Tech Connect Supports performing Pre-Delivery Inspections online and offline when an internet connection is not available, eliminating the need to print, process and re-enter data later.
• Mobile device support including iOS phones and tablets.
• Unified access to Technical Publications
1. Operator Manuals
2. Service Bulletins
3. Assembly Instructions
4. Fault Trees
5. Workshop Manuals
Show More
What's New in the Latest Version 8.0.1
Last updated on Mar 4, 2024
Old Versions
Year of Manufacture:
This feature allows dealer users to capture the year of manufacture for an AGCO machine which is necessary to identify machines qualified for subsidy payment. The year of manufacture should be completed automatically or manually in case of machines with missing serial number information. This improvement helps dealer users generate revenue for the parts and services provided based on the support machine needs. It also helps customers review the report and feel confident about the support provided by dealers to keep their machines up-to-date.
Bug Fixes:
The "My Case" section in the Tech Connect application on iOS is now available without the app closing automatically.
The case comments and attachments on iOS devices are now getting added without any error pop-ups.
This feature allows dealer users to capture the year of manufacture for an AGCO machine which is necessary to identify machines qualified for subsidy payment. The year of manufacture should be completed automatically or manually in case of machines with missing serial number information. This improvement helps dealer users generate revenue for the parts and services provided based on the support machine needs. It also helps customers review the report and feel confident about the support provided by dealers to keep their machines up-to-date.
Bug Fixes:
The "My Case" section in the Tech Connect application on iOS is now available without the app closing automatically.
The case comments and attachments on iOS devices are now getting added without any error pop-ups.
Show More
Version History
8.0.1
Mar 4, 2024
Year of Manufacture:
This feature allows dealer users to capture the year of manufacture for an AGCO machine which is necessary to identify machines qualified for subsidy payment. The year of manufacture should be completed automatically or manually in case of machines with missing serial number information. This improvement helps dealer users generate revenue for the parts and services provided based on the support machine needs. It also helps customers review the report and feel confident about the support provided by dealers to keep their machines up-to-date.
Bug Fixes:
The "My Case" section in the Tech Connect application on iOS is now available without the app closing automatically.
The case comments and attachments on iOS devices are now getting added without any error pop-ups.
This feature allows dealer users to capture the year of manufacture for an AGCO machine which is necessary to identify machines qualified for subsidy payment. The year of manufacture should be completed automatically or manually in case of machines with missing serial number information. This improvement helps dealer users generate revenue for the parts and services provided based on the support machine needs. It also helps customers review the report and feel confident about the support provided by dealers to keep their machines up-to-date.
Bug Fixes:
The "My Case" section in the Tech Connect application on iOS is now available without the app closing automatically.
The case comments and attachments on iOS devices are now getting added without any error pop-ups.
8.0.0
Feb 21, 2024
The "My Case" section in the Tech Connect application on iOS is now available without the app closing automatically.
Year of Manufacture for Support Cases & Inspections
Year of Manufacture for Support Cases & Inspections
7.9.9
Dec 12, 2023
Enhancements:
• Enhanced search experience to allow for better search with Search bars
• Availability of Proactive Alerts
Fixes:
• Ability to Easily Save Inspections on iPad
• Reloading Issue in Tech Connect
• Offline Availability of Non-English Operators Manuals
• Enhanced search experience to allow for better search with Search bars
• Availability of Proactive Alerts
Fixes:
• Ability to Easily Save Inspections on iPad
• Reloading Issue in Tech Connect
• Offline Availability of Non-English Operators Manuals
7.9.8
Sep 18, 2023
Enhancements:
- Easier Search by exact search terms
- Paid Average Repair Time for Tech Ready
- Easier Search by exact search terms
- Paid Average Repair Time for Tech Ready
7.9.7
Jul 15, 2023
- Warranty Information - updated info includes standard and extended warranties
- Easier dealer code selection
- Bugfixes for user logins for SA & EME users, and inspection availability
- Easier dealer code selection
- Bugfixes for user logins for SA & EME users, and inspection availability
7.9.6
Apr 24, 2023
Bug Fixes
7.9.5
Apr 21, 2023
- DTC Search (Beta)
- PSP link to Service Bulletin
- PSP Info
- Bug Fixes
- PSP link to Service Bulletin
- PSP Info
- Bug Fixes
7.9.4
Feb 11, 2023
- Platform Support Request as separate queue, Technicians' relevant contact number reminder.
- Bug fixes
- Bug fixes
7.9.3
Nov 20, 2022
- Expanded dealer account access for dealer technicians, where users can log into any account they have access to without having to use multiple email addresses
- Improvements to the Inspection module, with performance improvement with the Ideal PDI Form & the ability to bulk upload attachments to Inspection items
- Corrected Comment/Text field in question that was visually blocked by iPad onscreen keyboard
- Corrected IDEAL combine PDI submission issues
- Corrected biometric issue to log into Tech Connect
- Improvements to the Inspection module, with performance improvement with the Ideal PDI Form & the ability to bulk upload attachments to Inspection items
- Corrected Comment/Text field in question that was visually blocked by iPad onscreen keyboard
- Corrected IDEAL combine PDI submission issues
- Corrected biometric issue to log into Tech Connect
7.9.2
Oct 26, 2022
Bug Fixes:
Login issue
Login issue
7.9.1
Sep 11, 2022
- Bug Fixes
- Enhancements
- Enhancements
7.9.0
Jul 23, 2022
- Support Center Improvements
- Bug fixes
- Bug fixes
7.7.1
Mar 13, 2022
We are continuing to validate Tech Ready and plan to enable the functionality by April 2022.
7.7.0
Mar 5, 2022
TechReady
7.6.0
Jan 15, 2022
- Bug Fixes
- Minor Improvements
- Minor Improvements
7.5.0
Dec 5, 2021
- Enhanced Support for Precision Farming Systems Support cases
-Additional drop down lists for improvement of accuracy of cases (Auto Guidance System, Rate Control System, Yield/Mapping System, and Performance)
-Specific fields (Software Version, Installed Receiver, Used Signal) require additional input
- Video support now available in Tech Connect
- Top Tech videos available (for North American dealer users only) in Service Information Panel
- Corrected language stacking issue
-Additional drop down lists for improvement of accuracy of cases (Auto Guidance System, Rate Control System, Yield/Mapping System, and Performance)
-Specific fields (Software Version, Installed Receiver, Used Signal) require additional input
- Video support now available in Tech Connect
- Top Tech videos available (for North American dealer users only) in Service Information Panel
- Corrected language stacking issue
7.4.0
Oct 24, 2021
Search improvements in Product Details section
7.3.0
Sep 17, 2021
1. Support Center Improvements
2. Improved search functionality for Publishing Documents
3. Bug fixes
2. Improved search functionality for Publishing Documents
3. Bug fixes
7.2.3
Jul 31, 2021
- Home Screen Recent Products Section Expand & Collapse Functionality Enabled.
7.2.2
Jun 19, 2021
Inspection improvements & Bug fixes
7.2.1
Mar 27, 2021
• Service tester start-time improvements
• ECU improvements
• Button label translation updates
• AVL Scope integration in Tech Connect Diagnostics
• Renamed "FMD" to "Machine Features" in Tech Connect Diagnostics
• Software Update Improvements in Tech Connect Diagnostics
• AGCO Update Client (AUC) Software Update Improvements
• Support Center Improvements
• Biometric functionality support for mobile devices
• PDI support for FUSE products
• Telemetry support
• Bug Fixes
• ECU improvements
• Button label translation updates
• AVL Scope integration in Tech Connect Diagnostics
• Renamed "FMD" to "Machine Features" in Tech Connect Diagnostics
• Software Update Improvements in Tech Connect Diagnostics
• AGCO Update Client (AUC) Software Update Improvements
• Support Center Improvements
• Biometric functionality support for mobile devices
• PDI support for FUSE products
• Telemetry support
• Bug Fixes
7.2.0
Feb 12, 2021
Smart Check
Stacked notifications
Diagnostic connection user interface improvements
Bug Fixes
Stacked notifications
Diagnostic connection user interface improvements
Bug Fixes
7.0.9
Jan 5, 2021
SMART CHECK
7.0.8
Dec 11, 2020
1. Learning Management System (LMS) integrated links
2. Tech Connect Diagnostics improvements
3. Expanded language support —Support for Korean and Bosnian language service information
4. Bug Fixes
2. Tech Connect Diagnostics improvements
3. Expanded language support —Support for Korean and Bosnian language service information
4. Bug Fixes
7.0.7
Nov 21, 2020
1. Support Center support for offline case creation
2. Warranty Information panel
3. Language drop-down
4. Bug fixes
2. Warranty Information panel
3. Language drop-down
4. Bug fixes
AGCO Tech Connect FAQ
Click here to learn how to download AGCO Tech Connect in restricted country or region.
Check the following list to see the minimum requirements of AGCO Tech Connect.
iPhone
Requires iOS 12.0 or later.
iPad
Requires iPadOS 12.0 or later.
iPod touch
Requires iOS 12.0 or later.
AGCO Tech Connect supports English
