Aladdin Requester
Free
3.7.5for iPhone, iPad and more
Age Rating
Aladdin Requester Screenshots
About Aladdin Requester
Aladdin Mobile Requester is the latest Service Request App from SGE, designed to ensure minimum downtime and achieve highest levels of customer service. It has everything needed to give your internal or external customers complete control and visibility from the time a request is raised until it is taken care of to their satisfaction.
With Aladdin, Mobile Requester, your customers can make, change and monitor requests on their phone and on the go at any time. Available in Arabic and English, it’s also very user friendly and versatile. Your customers can raise requests simply by typing in text or taking a pic or even recording a voice message. It’s the app that your customers will love and your service teams will value.
• A single KPI graph allows you to track all requests. And just clicking on it, pulls up details of individual requests
• You can manage your requests as per their status. Deleted completed tasks or follow up on pending ones.
• Receive a notification every time the status of your requests changes
• Track your request status from the time you raise it until it is completed
• Conveniently scroll through a complete history of all requests raised by you or search for a specific one using a number of options
• Raise a request and specify a date and time as per your convenience
• Type, take a picture or simply record a message to raise your request
• Cancel or reschedule your request if your schedule changes
With Aladdin, Mobile Requester, your customers can make, change and monitor requests on their phone and on the go at any time. Available in Arabic and English, it’s also very user friendly and versatile. Your customers can raise requests simply by typing in text or taking a pic or even recording a voice message. It’s the app that your customers will love and your service teams will value.
• A single KPI graph allows you to track all requests. And just clicking on it, pulls up details of individual requests
• You can manage your requests as per their status. Deleted completed tasks or follow up on pending ones.
• Receive a notification every time the status of your requests changes
• Track your request status from the time you raise it until it is completed
• Conveniently scroll through a complete history of all requests raised by you or search for a specific one using a number of options
• Raise a request and specify a date and time as per your convenience
• Type, take a picture or simply record a message to raise your request
• Cancel or reschedule your request if your schedule changes
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What's New in the Latest Version 3.7.5
Last updated on Jan 18, 2024
Old Versions
- some bug fixing
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Version History
3.7.5
Jan 18, 2024
- some bug fixing
3.7.4
Jan 18, 2024
- Some bug fixing
3.7.2
Oct 26, 2023
- Some bug fixing
3.7
Sep 12, 2023
- Some bug fixing
3.6
Feb 8, 2023
- Some bug fix
3.5
Feb 3, 2023
- Some bug fixing
3.4
Sep 28, 2022
- Some bug fixing
3.3
May 20, 2022
- some bug fixing
2.1.0
Feb 22, 2022
- Some bug fixing
2.0.1
Jul 14, 2021
- This build has bug fixes and optimization to enhance user experience.
1.8.0
Apr 21, 2021
- This build has bug fixes and optimization to enhance user experience.
1.7.0
Apr 18, 2021
- This build has bug fixes and optimization to enhance user experience.
1.5.0
Mar 3, 2021
- This build has bug fixes and optimization to enhance user experience.
- Introducing support of Arabic language
- Introducing support of Arabic language
1.1.0
Jan 17, 2021
- This build has bug fixes and optimization to enhance user experience.
1.0.10
Aug 3, 2020
- This build has bug fixes and optimization to enhance user experience.
1.0.9
Jun 4, 2020
- This build has bug fixes and optimization to enhance user experience.
1.0.8
Nov 6, 2019
Optimization for image upload
1.0.4
Jul 29, 2019
Create work requests of type "Asset transfer"
Additional fields added in work request details screen for "Asset Transfer" types
Additional fields added in work request details screen for "Asset Transfer" types
1.0.3
Apr 10, 2019
Attachments optimized while adding to work request
1.0.2
Feb 3, 2019
Asset selection improved
1.0.1
Jan 24, 2019
Asset selection improved
1.0
Sep 28, 2018
Aladdin Requester FAQ
Click here to learn how to download Aladdin Requester in restricted country or region.
Check the following list to see the minimum requirements of Aladdin Requester.
iPhone
Requires iOS 12.0 or later.
iPad
Requires iPadOS 12.0 or later.
iPod touch
Requires iOS 12.0 or later.
Aladdin Requester supports English, Arabic