Ask a Librarian
Connect with your library
Free
1.0.7for iPhone, iPad and more
Age Rating
Ask a Librarian Screenshots
About Ask a Librarian
Ask A Librarian is a mobile app that connects you to all of your library's reference services, including chat, texting, email, and frequently asked questions.
Not sure what libraries are nearby? Browse by location helps you find nearby libraries or libraries around a different location. You can also search for your favorite library by name.
The app remembers the libraries you’ve visited previously so you can quickly revisit those libraries and pick up where you left off. And you can favorite and revisit libraries later.
Each library page shows all the library’s available virtual reference services. These services may include real-time chat with librarians, text a librarian, phone a librarian, email a librarian, and frequently asked questions.
Most libraries also include a link to their website, their address so you can find them in your map app, and additional handy information such as operating hours.
Your privacy is important to us! You can opt to clear each chat’s transcript history from your mobile device's browser at any time.
Any library or library consortium can be included in Ask a Librarian at no charge. Ask a Librarian was created with love by Nub Games, Inc., the creators of LibraryH3lp, in conjunction with Chatstaff, LLC.
Not sure what libraries are nearby? Browse by location helps you find nearby libraries or libraries around a different location. You can also search for your favorite library by name.
The app remembers the libraries you’ve visited previously so you can quickly revisit those libraries and pick up where you left off. And you can favorite and revisit libraries later.
Each library page shows all the library’s available virtual reference services. These services may include real-time chat with librarians, text a librarian, phone a librarian, email a librarian, and frequently asked questions.
Most libraries also include a link to their website, their address so you can find them in your map app, and additional handy information such as operating hours.
Your privacy is important to us! You can opt to clear each chat’s transcript history from your mobile device's browser at any time.
Any library or library consortium can be included in Ask a Librarian at no charge. Ask a Librarian was created with love by Nub Games, Inc., the creators of LibraryH3lp, in conjunction with Chatstaff, LLC.
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What's New in the Latest Version 1.0.7
Last updated on Aug 30, 2023
Old Versions
Updated underlying software libraries to latest versions.
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Version History
1.0.7
Aug 30, 2023
Updated underlying software libraries to latest versions.
1.0.5
Sep 14, 2022
iOS certificate updates and modernizing app infrastructure
1.0.4
Sep 9, 2021
iOS certificate updates and modernizing app infrastructure
1.0.2
Sep 16, 2020
iOS certificate updates
1.0.1
Sep 18, 2019
We have added a link in the About section to the Privacy Policy and modernized the app design.
0.2.8
Oct 3, 2018
Fixes for finding nearby libraries.
0.2.7
Sep 26, 2018
Updating Apple certificates.
0.2.6
Jul 14, 2017
No app changes, only Apple certificate updates.
0.2.5
Aug 25, 2016
Renewing Apple certificates.
0.2.4
Aug 9, 2016
Renewed iOS distribution certificate.
0.2.3
Apr 11, 2016
Minor bug fixes.
0.2.2
Jan 30, 2016
Removed unnecessary required permissions.
0.2.1
Jan 26, 2016
Added info windows instead of labels for library markers on the browse libraries by location map for a much cleaner look.
Also fixed all reported bugs and tidied things up a bit.
Also fixed all reported bugs and tidied things up a bit.
0.1.1
Nov 21, 2015
Fixing stuck icon badge.
0.1.0
Nov 12, 2015
Ask a Librarian FAQ
Click here to learn how to download Ask a Librarian in restricted country or region.
Check the following list to see the minimum requirements of Ask a Librarian.
iPhone
Requires iOS 13.0 or later.
iPad
Requires iPadOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
Ask a Librarian supports English
