Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

Austin 311 Screenshots

iPad

iPhone

About Austin 311

Austin 311 provides uncomplicated access to City services and information and is aligned with the City of Austin's goal to become the best managed City in the country.

What's New in the Latest Version 6.4.10

Last updated on Nov 28, 2023

Old Versions

* Updates to handle new Austin 311 servers
* New user interface with multilingual improvements

Version History

6.4.10

Nov 28, 2023

* Updates to handle new Austin 311 servers
* New user interface with multilingual improvements

6.4.9

Nov 17, 2023

* Added iOS 10 support
* Bug Fixes

6.4.8

Nov 17, 2023

New upgraded UI

3.20.13

Dec 14, 2020

* Added iOS 10 support
* Bug Fixes

3.20.12

Jul 13, 2020

*Updated url for COVID

3.20.9

May 4, 2020

New COVID-19 icon

3.20.7

Apr 9, 2020

New Alert

3.20.2

Dec 3, 2019

* Addressed Location issue
* Fixed display bugs, related to OS 13

3.18.1

Aug 9, 2018

* Added iOS 10 support
* Bug Fixes

3.17.7

Jul 21, 2017

* Fixed Report Outage URL

3.17.6

Jul 20, 2017

* New Report Outage Icon
* Bug Fixes

3.17.2

Nov 11, 2016

* Added iOS 10 support
* Bug Fixes

3.16.10

Jul 13, 2016

* Updated Edit Location View with text editing of address
and autocomplete on locations
* Bug Fixes
* Stability Improvements

3.16.1

May 4, 2016

* Edit Location with Autocomplete
* Bug Fixes

3.15.2

Apr 18, 2016

* New location edit box with autocomplete
* Bug fixes

3.13.9

Feb 1, 2016

* Austin Skyline image distortion fixed
* iOS 8 or greater only

3.13.8

Jan 19, 2016

* Report status line cleaned up
* iOS 9 Home Screen Shortcuts added for spot-ios
* Report List now has pull-to-refresh
* Update map view initial span to 200 meters (instead of 10 meters)
* New Report Selection Map now has info button for setting location and viewing type
* DateTimePicker adjusted to completely fit on screen
* Use larger images for report creation, report list, and report view
* iOS 8 or greater only
* Updated graphics

3.13.5

Jan 13, 2016

3.11.2064

May 27, 2015

* Bug Fixes

* Performance Enhancements

3.11.2011

Dec 22, 2014

* Use larger image for report list

* Upload larger image with report

* Stability improvements

* Networking enhancements

* Bug fixes

3.10.1949

Nov 5, 2014

* iOS 8 Support (higher res icons/images, updated code)

* iOS standard sharing for requests

* Updated New Report Photo display

* New Report Photo selection sets location from photo (if available)

* Stability improvements

* Networking enhancements

* Bug fixes

3.9.1799

Jul 9, 2014

Feedback Report

Austin 311 FAQ

How to download Austin 311 if it’s not available in your country?

Click here to learn how to download Austin 311 in restricted country or region.

What's the minimum requirements to run Austin 311?

Check the following list to see the minimum requirements of Austin 311.

iPhone

Requires iOS 12.4 or later.

iPad

Requires iPadOS 12.4 or later.

iPod touch

Requires iOS 12.4 or later.

What language does Austin 311 support?

Austin 311 supports English, Arabic, Filipino, French, Haitian, Kabuverdianu, Portuguese, Russian, Simplified Chinese, Somali, Spanish, Traditional Chinese, Vietnamese