Avaya Workplace

Avaya Workplace



Free

3.36for iPhone, iPad and more
4.3
298 Ratings
Avaya, Inc.
Developer
140.6 MB
Size
Feb 27, 2024
Update Date
Business
Category
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
Avaya Workplace Screenshots
Avaya Workplace posterAvaya Workplace posterAvaya Workplace poster
Avaya Workplace posterAvaya Workplace posterAvaya Workplace posterAvaya Workplace poster

About Avaya Workplace

Avaya Workplace integrates your iPhone and iPad with your office Avaya Aura or IP Office communications environment and delivers mobile voice & video VoIP calling, rich conferencing, instant messaging, presence, visual voicemail, corporate directory access, call history and more!

Key Capabilities (Feature availability will vary based on your environment and configured services)

· VoIP calls – Lower your mobile service charges by making VoIP calls over Wi-Fi or mobile data networks
· Conceal Your Mobile Phone Number - Calls made with Avaya Workplace are handled by your office communication system and will display your office calling line ID, not your mobile phone number
· Cellular Voice integration – If VoIP isn’t your best option, then traditional cellular voice service can be used and calls will still be routed through your office communication system
· Call Mobility – VoIP roaming between Wi-Fi and 3/4G networks, and call handoff between cellular voice and VoIP
· Single Number Contact – Choose to have incoming office calls ring on your iPhone and/or any other phone you may want to use
· Visual voicemail – Enables you to see who left you a voice message and when it arrived. Messages can be played in any order.
· Instant Messaging – Exchange text messages and multi-media file attachments with archival/retrieval
· Presence status – View the Presence status of colleagues
· 24X7 call logs shows all office line call activity regardless of which device was used or when calls arrived
· Corporate Directory Integration – Search for corporate contacts and create a list of favorites
· Integrated audio / video / web conferencing with Avaya Workplace Meetings Online and Avaya Workplace Conferencing
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What's New in the Latest Version 3.36

Last updated on Feb 27, 2024
Old Versions
Display of VDN and calling number.
Display conversation messages separately, do not merge them in a single message.
STIR/SHAKEN Support.
Display Forwarding reason in Missed Calls at forwarding stations on Workplace.
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Version History
3.36
Feb 27, 2024
Display of VDN and calling number.
Display conversation messages separately, do not merge them in a single message.
STIR/SHAKEN Support.
Display Forwarding reason in Missed Calls at forwarding stations on Workplace.
3.35
Jan 8, 2024
Presence Access Control (ACL) support.
Display conversation messages separately, do not merge them in a single message.
Display of VDN and calling number.
Send-NN feature Support.
3.34
Jun 27, 2023
Support Limit Number of Concurrent Calls
Support App logout through Universal Link Callback
CES Replacement for Callback and Sim ring features with Aura
Support external hardware keyboard with Workplace on iPad
AirWatch SDK Support with Swift SDK
Remove iOS 12 support
Change text 'Customer Service' and feature button label with 'Agent Login'
3.33
Apr 18, 2023
Secure Call Indication
Calling Party Number Block
One Touch Record
3.32
Jan 27, 2023
Bug Fixes
3.31.1
Dec 21, 2022
Bug Fixes.
3.31
Nov 30, 2022
Administrative password control of logout and reset
Alternative Emergency Disclaimer for Mobile Devices without SIM cards
Avaya Meetings Moderator Mute Enhancements
3.30.1
Nov 7, 2022
Bug Fixes
3.30
Oct 12, 2022
Enhance support Off Hook Invite for CCElite call flows
3.29
Sep 12, 2022
Support for Video Tutorials link.
Publish Agent specific presence states/notes.
3.27
Jun 27, 2022
Support the ability to receive Avaya Spaces group direct messages.
Third-Party Call Control outgoing call fixes.

Note - Due to recent changes in Apple policy, Push Notifications will be required in order to receive calls when the app is not in the foreground. A future update of Workplace in August 2022 will enforce this new policy.
3.26.1
Jun 3, 2022
This update addresses an issue with missed calls when Apple Push Notifications are not configured for your Avaya system. Due to recent changes in Apple policy, Push Notifications will be required in order to receive calls when the app is not in the foreground. Avaya expects that the next update of Workplace in August 2022 must enforce this new policy. Please contact us at support.avaya.com for further assistance.
3.26
May 4, 2022
Workplace iOS Dial Pad enhancement
IPO: Self contact avatar for Workplace client
3.25.1
Mar 28, 2022
Bug Fixes
3.25
Mar 9, 2022
Show initials icon when contact photo is not available
Provide Call buttons when number is entered in 'find someone' text box

3.24
Feb 2, 2022
Visual Voice Mail for Avaya Messaging release 11.0 Service Pack 2.
Policy to reset application on user sign-out.
Support x-callback-URL for user sign-out.
3.23
Nov 26, 2021
Mobile accessibility improvements
3.22
Oct 18, 2021
Customizable ringtones.
Capability to disable copy paste via MDM.
Call Record feature button for IP Office.
Support iOS 15.
3.21.1
Sep 15, 2021
Bug Fixes
3.21
Sep 1, 2021
Mobile Calling mode user experience improvements
3.20.1
Jul 25, 2021
Bug fixes.
3.20
Jul 20, 2021
Mobile Calling mode user experience improvements.
3.19
Jun 11, 2021
Local Mute Indication in Conference Roster
3.18
Apr 29, 2021
Bug Fixes
3.17.1
Mar 24, 2021
Bug Fixes

Avaya Workplace FAQ

Click here to learn how to download Avaya Workplace in restricted country or region.
Check the following list to see the minimum requirements of Avaya Workplace.
iPhone
Requires iOS 13.0 or later.
iPad
Requires iPadOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
Avaya Workplace supports English, Czech, Danish, Dutch, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Turkish

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