AVEVA Customer FIRST Support
Free
2.1.7for iPhone, iPad and more
Age Rating
AVEVA Customer FIRST Support Screenshots
About AVEVA Customer FIRST Support
Need help? With the Customer FIRST (CF) Support App, support is now at your fingertips when and where you need it!
AVEVA’s Customer FIRST Support App is an application for Apple iPhone and iPad devices, which provides users easy access to online support services.
News
And stay up to date with the latest news and product alerts from the AVEVA Global Customer Support team.
Case Management
You can also log a service request with AVEVA Global Customer Support and manage your service requests using Case Management.
Knowledge Search
Using the CF Support App, you will be able to search for and access over 15,000 tech notes & knowledge articles.
Favourites
Favourites is a collection of Tech Notes/Knowledge resources that you have previously searched & bookmarked, and are easily referenced in a single location from the App’s Home screen. Favourites are linked to your Knowledge & Support Centre login ID, providing an up-to-date list of bookmarked content from one device to the next.
Whether you are looking for help with troubleshooting a technical issue or searching for a solution from the large database of product knowledge available on the AVEVA Knowledge & Support Centre, the CF Support App has you covered.
The CF Support App is integrated into the same backend infrastructure utilized by the AVEVA Knowledge & Support Centre enabling you to get instant access to support resources on the go.
Download the CF Support App today to stay connected with AVEVA technical support from anywhere, including access to the expert knowledge and support information needed to help you protect your software investment and keep your operations running smoothly.
Who can use the Customer FIRST Support App?
Anyone with a valid login for the AVEVA Knowledge & Support Centre website: https://softwaresupport.aveva.com/.
If you do not have a login, please register for an account at: https://om.aveva.com/softwarewebID/
AVEVA’s Customer FIRST Support App is an application for Apple iPhone and iPad devices, which provides users easy access to online support services.
News
And stay up to date with the latest news and product alerts from the AVEVA Global Customer Support team.
Case Management
You can also log a service request with AVEVA Global Customer Support and manage your service requests using Case Management.
Knowledge Search
Using the CF Support App, you will be able to search for and access over 15,000 tech notes & knowledge articles.
Favourites
Favourites is a collection of Tech Notes/Knowledge resources that you have previously searched & bookmarked, and are easily referenced in a single location from the App’s Home screen. Favourites are linked to your Knowledge & Support Centre login ID, providing an up-to-date list of bookmarked content from one device to the next.
Whether you are looking for help with troubleshooting a technical issue or searching for a solution from the large database of product knowledge available on the AVEVA Knowledge & Support Centre, the CF Support App has you covered.
The CF Support App is integrated into the same backend infrastructure utilized by the AVEVA Knowledge & Support Centre enabling you to get instant access to support resources on the go.
Download the CF Support App today to stay connected with AVEVA technical support from anywhere, including access to the expert knowledge and support information needed to help you protect your software investment and keep your operations running smoothly.
Who can use the Customer FIRST Support App?
Anyone with a valid login for the AVEVA Knowledge & Support Centre website: https://softwaresupport.aveva.com/.
If you do not have a login, please register for an account at: https://om.aveva.com/softwarewebID/
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What's New in the Latest Version 2.1.7
Last updated on Jun 5, 2023
Old Versions
Fix for abrupt termination of app impacting certain users when searching articles stored as favourites.
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Version History
2.1.7
Jun 5, 2023
Fix for abrupt termination of app impacting certain users when searching articles stored as favourites.
2.1.6
May 26, 2023
Support for changes in knowledge base article structure
2.1.5
Jan 12, 2022
iOS 15 Support
2.1.4
Mar 25, 2021
Support for iOS 14
Performance improvement and bug fixes
Performance improvement and bug fixes
2.1.1
Sep 7, 2020
We've made some changes to the app to improve performance and connect to our new backend infrastructure.
2.0.6
Dec 13, 2019
AVEVA Customer FIRST Support FAQ
Click here to learn how to download AVEVA Customer FIRST Support in restricted country or region.
Check the following list to see the minimum requirements of AVEVA Customer FIRST Support.
iPhone
Requires iOS 12.0 or later.
iPad
Requires iPadOS 12.0 or later.
iPod touch
Requires iOS 12.0 or later.
AVEVA Customer FIRST Support supports English, Traditional Chinese
