AXA Doctor At Hand
Same day GP appointments
Free
8.1.0for iPhone, iPad and more
9.3
38 Ratings
Doctor Care Anywhere Ltd.
Developer
81.4 MB
Size
Mar 27, 2024
Update Date
Medical
Category
17+
Age Rating
Age Rating
AXA Doctor At Hand Screenshots
About AXA Doctor At Hand
AXA Doctor at Hand is a 24/7 service, available wherever and whenever you need it. From a choice of appointments with GP’s or Advanced Nurse Practitioners for advice, prescriptions, tests or eligible referrals, AXA Doctor at Hand takes care of things seamlessly.
Anytime appointments
With AXA Doctor at Hand, appointments are available 24 hours a day, seven days a week, 365 days a year. You can see GP’s and Advanced Nurse Practitioners by video or phone. Advanced Nurse Practitioner appointments are available from 8am – 10pm*
There’s no need to fit in with fixed opening hours or be left hanging on the phone to make an appointment or to get the support you need.
Hand-picked network of healthcare professionals
Appointments are with qualified doctors and advanced nurse practitioners; experienced healthcare professionals handpicked by Doctor Care Anywhere. You can even choose whether you see a male or female clinician. All our clinicians are UK-registered with either the General Medical Council (GMC) or Nursing and Midwifery Council ( NMC). They are also specially trained in virtual consultation skills, ensuring that you receive the highest quality of care during your consultation.
See a clinician from anywhere
Booking appointments through the app couldn’t be easier. AXA Doctor at Hand
appointments are usually available within a few hours, and you can join from anywhere
in the world – at home or when you’re away.
Medical records at a touch
You will have a copy of your appointment notes uploaded directly to your patient record,
so you’ve got a reminder of the conversation you had with the clinician. Your full medical
notes can be sent to your NHS GP to make sure that everyone’s in the picture. Doctor-patient confidentiality is paramount. Your notes will be stored securely in your patient record.
When asked for an activation code, activate using your AXA Health membership number if you have one (found on your AXA Health membership documentation) or, if you don’t have an AXA Health membership number, use the activation code emailed to you by Doctor Care Anywhere.
To view all the features of AXA Doctor at Hand and for more information please visit
www.doctorcareanywhere.com/axa
Full Terms and Conditions can be found at www.doctorcareanywhere.com/terms-conditions-axa
Anytime appointments
With AXA Doctor at Hand, appointments are available 24 hours a day, seven days a week, 365 days a year. You can see GP’s and Advanced Nurse Practitioners by video or phone. Advanced Nurse Practitioner appointments are available from 8am – 10pm*
There’s no need to fit in with fixed opening hours or be left hanging on the phone to make an appointment or to get the support you need.
Hand-picked network of healthcare professionals
Appointments are with qualified doctors and advanced nurse practitioners; experienced healthcare professionals handpicked by Doctor Care Anywhere. You can even choose whether you see a male or female clinician. All our clinicians are UK-registered with either the General Medical Council (GMC) or Nursing and Midwifery Council ( NMC). They are also specially trained in virtual consultation skills, ensuring that you receive the highest quality of care during your consultation.
See a clinician from anywhere
Booking appointments through the app couldn’t be easier. AXA Doctor at Hand
appointments are usually available within a few hours, and you can join from anywhere
in the world – at home or when you’re away.
Medical records at a touch
You will have a copy of your appointment notes uploaded directly to your patient record,
so you’ve got a reminder of the conversation you had with the clinician. Your full medical
notes can be sent to your NHS GP to make sure that everyone’s in the picture. Doctor-patient confidentiality is paramount. Your notes will be stored securely in your patient record.
When asked for an activation code, activate using your AXA Health membership number if you have one (found on your AXA Health membership documentation) or, if you don’t have an AXA Health membership number, use the activation code emailed to you by Doctor Care Anywhere.
To view all the features of AXA Doctor at Hand and for more information please visit
www.doctorcareanywhere.com/axa
Full Terms and Conditions can be found at www.doctorcareanywhere.com/terms-conditions-axa
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What's New in the Latest Version 8.1.0
Last updated on Mar 27, 2024
Old Versions
This release includes various bug fixes and enhancements, specifically in the areas of prescription management and the booking journey. These updates aim to streamline user experience and improve overall system performance
Show More
Version History
8.1.0
Mar 27, 2024
This release includes various bug fixes and enhancements, specifically in the areas of prescription management and the booking journey. These updates aim to streamline user experience and improve overall system performance
8.0.0
Mar 18, 2024
This update enhances the onboarding journey and also includes a variety of platform stability improvements.
7.6.0
Mar 7, 2024
This update enhances the booking journey, allowing patients to schedule appointments for a variety of health concerns.
7.5.0
Feb 22, 2024
This update expands the list of available pharmacies to include those in the British Crown Dependencies of Guernsey, Isle of Man, and Jersey. It also includes bug fixes.
7.4.0
Feb 1, 2024
This update includes significant enhancements to fonts and logos, aligning them with our brand guidelines and enhancing the interface's visual coherence and readability.
7.2.1
Jan 8, 2024
This update includes bug fixes for the "Next Available" appointments feature.
7.2.0
Dec 19, 2023
This update includes bug fixes and enhancements to the booking experience, allowing patients to view their preferred clinician's 'Next Available' appointment time slots.
Additionally, we have integrated the latest Onfido identity verification improvements to enhance the sign-up journey experience.
Additionally, we have integrated the latest Onfido identity verification improvements to enhance the sign-up journey experience.
7.1.0
Nov 23, 2023
This update aims to enhance the inclusiveness of our platform while ensuring the highest standard of healthcare for all our users.
- Bug Fixes: Improved app stability for a smoother experience.
- New Feature: 'Sex at Birth' question added during the booking process for better health category/concerns eligibility assessment.
- Bug Fixes: Improved app stability for a smoother experience.
- New Feature: 'Sex at Birth' question added during the booking process for better health category/concerns eligibility assessment.
7.0.0
Oct 16, 2023
Our new multi-guardianship functionality is included in this release. This enables you to name up to two adults on your policy, as guardians for child dependents listed on your account.
These nominated individuals should either be a parent or legal guardian, and they will be able to attend appointments with the GPs or Advanced Nurse Practitioners on your behalf. They will also be able to access medical records and notes, manage prescriptions and referrals for these dependants.
These nominated individuals should either be a parent or legal guardian, and they will be able to attend appointments with the GPs or Advanced Nurse Practitioners on your behalf. They will also be able to access medical records and notes, manage prescriptions and referrals for these dependants.
6.9.0
Oct 5, 2023
This update contains enhancements to our booking journey and bug fixes across the platform.
6.8.0
Aug 31, 2023
This release contains bug fixes and enhancements.
6.7.0
Aug 17, 2023
This release includes a certificate updates.
6.6.0
Aug 10, 2023
This release includes minor bug fixes to improve the user experience across the booking journey.
6.5.0
Aug 1, 2023
We've made changes to our booking journey. Patients outside Great Britain (including Northern Ireland and EU 27 countries), can now book appointments through our dedicated Patient Experience Team via phone.
6.4.1
Jul 10, 2023
This release includes improves to the self-referral form for members with "working body" benefit as well as minor bug fixes to improve the user experience across the booking journey.
6.3.0
Jun 22, 2023
This release includes minor bug fixes to improve the user experience across the booking journey.
6.2.2
Jun 14, 2023
Our new update brings you our biggest range of new features to enhance your booking journey. This introduces Advanced Nurse Practitioners (ANPs) to provide even more patient choice. You can also now easily see the next available appointment.
Online Booking with Advanced Nurse Practitioners:
- We have expanded our healthcare professional network to include Advanced Nurse Practitioners, offering you a wider range of specialised care options.
- You can easily book consultations with advanced nurse practitioners right from the app.
- Advanced nurse practitioners are qualified professionals who can provide expert medical advice and support for various conditions.
Enhanced Booking Journey:
- We have made improvements to streamline the booking process, making it even more intuitive and user-friendly.
- Our redesigned interface for next available appointments simplifies navigation, allowing you to find the services and practitioners you need with ease.
- With a streamlined appointment scheduling process, you'll be able to book consultations faster, saving you valuable time and effort.
We greatly value your feedback, and we're committed to continuously improving our application based on your suggestions and needs. If you have any questions, suggestions, or encounter any issues, please don't hesitate to reach out.
Online Booking with Advanced Nurse Practitioners:
- We have expanded our healthcare professional network to include Advanced Nurse Practitioners, offering you a wider range of specialised care options.
- You can easily book consultations with advanced nurse practitioners right from the app.
- Advanced nurse practitioners are qualified professionals who can provide expert medical advice and support for various conditions.
Enhanced Booking Journey:
- We have made improvements to streamline the booking process, making it even more intuitive and user-friendly.
- Our redesigned interface for next available appointments simplifies navigation, allowing you to find the services and practitioners you need with ease.
- With a streamlined appointment scheduling process, you'll be able to book consultations faster, saving you valuable time and effort.
We greatly value your feedback, and we're committed to continuously improving our application based on your suggestions and needs. If you have any questions, suggestions, or encounter any issues, please don't hesitate to reach out.
6.1.0
May 11, 2023
This release includes improvements to the patient booking journey; introducing Health Categories, new Health Concerns and information questions.
6.0.0
Apr 5, 2023
The latest version contains
- Support for new AXA account plans
- Performance improvements
- Support for new AXA account plans
- Performance improvements
5.8.0
Feb 16, 2023
This release includes minor bug fixes to improve the user experience.
5.7.0
Feb 9, 2023
This release includes minor bug fixes to improve the user experience.
5.6.1
Jan 25, 2023
This release includes minor bug fixes to improve the user experience.
5.6.0
Jan 19, 2023
This release includes minor bug fixes to improve the user experience.
5.5.0
Dec 15, 2022
This release includes some minor bug fixes to improve the user experience.
5.4.0
Dec 1, 2022
This release includes self-referral options for selected patient groups.
AXA Doctor At Hand FAQ
Click here to learn how to download AXA Doctor At Hand in restricted country or region.
Check the following list to see the minimum requirements of AXA Doctor At Hand.
iPhone
Requires iOS 14.0 or later.
iPad
Requires iPadOS 14.0 or later.
iPod touch
Requires iOS 14.0 or later.
AXA Doctor At Hand supports English, Spanish
