One-to-One
Tailored Shopping Experiences
Free
1.19.0for iPhone, iPad and more
Age Rating
One-to-One Screenshots
About One-to-One
Use the power of the Live Video Shopping One-to-One mobile app to connect with your customers and close the sale, no matter where you are located.
CONNECT
• Leverage the emotive power of video streaming to virtually meet face to face with your customers, wherever you may be.
• If text-based communication is needed, live chat is always available during your One-to-One call.
SEARCH & DISPLAY
• Sync with your inventory management system to seamlessly search for and share product information including name, price and images in real time during One-to-One calls.
• Quickly preview full product information, avoiding potential confusion by ensuring accuracy before details are shared on screen.
HIGHLIGHT & INFORM
• Display multiple product variations in a single view, giving remote customers a shopping experience analogous to being in store.
• Showcase key selling points using expanded on-screen product views.
• Perform product comparisons in shared screen view to help customers make purchase decisions faster.
• Highlight specific features on the screen to better focus the conversation on the most relevant information.
CLOSE THE SALE
• Easily add and subtract items from the customer's virtual cart.
• Smoothly transition the customer to your website's secure checkout, while remaining on-screen in a mini-player view from which you can provide support as they complete the transaction.
• Finalize the interaction by forwarding your chat contents along with product information to the customer via text or email.
The Live Video Shopping One-to-One mobile app ensures you're able to provide the best e-commerce experience for your customers, regardless of where you happen to be.
Check out the rest of the exciting solutions from Bambuser and create engaging retail experiences for today's digital economy.
CONNECT
• Leverage the emotive power of video streaming to virtually meet face to face with your customers, wherever you may be.
• If text-based communication is needed, live chat is always available during your One-to-One call.
SEARCH & DISPLAY
• Sync with your inventory management system to seamlessly search for and share product information including name, price and images in real time during One-to-One calls.
• Quickly preview full product information, avoiding potential confusion by ensuring accuracy before details are shared on screen.
HIGHLIGHT & INFORM
• Display multiple product variations in a single view, giving remote customers a shopping experience analogous to being in store.
• Showcase key selling points using expanded on-screen product views.
• Perform product comparisons in shared screen view to help customers make purchase decisions faster.
• Highlight specific features on the screen to better focus the conversation on the most relevant information.
CLOSE THE SALE
• Easily add and subtract items from the customer's virtual cart.
• Smoothly transition the customer to your website's secure checkout, while remaining on-screen in a mini-player view from which you can provide support as they complete the transaction.
• Finalize the interaction by forwarding your chat contents along with product information to the customer via text or email.
The Live Video Shopping One-to-One mobile app ensures you're able to provide the best e-commerce experience for your customers, regardless of where you happen to be.
Check out the rest of the exciting solutions from Bambuser and create engaging retail experiences for today's digital economy.
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What's New in the Latest Version 1.19.0
Last updated on Apr 24, 2024
Old Versions
In this Release, we have implemented
- Safety Blur functionality
- Showing accessory view in Organisations page only for selected organisation
- Added Privacy Info
- Bugfixes
- Safety Blur functionality
- Showing accessory view in Organisations page only for selected organisation
- Added Privacy Info
- Bugfixes
Show More
Version History
1.19.0
Apr 24, 2024
In this Release, we have implemented
- Safety Blur functionality
- Showing accessory view in Organisations page only for selected organisation
- Added Privacy Info
- Bugfixes
- Safety Blur functionality
- Showing accessory view in Organisations page only for selected organisation
- Added Privacy Info
- Bugfixes
1.18.0
Mar 26, 2024
This version contains bug fixes on the following
- Resetting Firebase environment
- Un-register available agent when logged out from the app
- Resetting Firebase environment
- Un-register available agent when logged out from the app
1.17.3
Mar 6, 2024
This version contains bug fixes on the following
- Product Hydration
- Agent availability messaging
- Product Hydration
- Agent availability messaging
1.17.2
Feb 27, 2024
We have fixed the issue in product search when price model was not available.
1.17.1
Feb 12, 2024
Fixed call forwarding issue along with some minor improvements in performance.
1.17.0
Jan 2, 2024
Introducing Screen sharing
Possibility for agents using the iOS app to screen share their iPhone/iPad screen to the shopper during the call.
Possibility for agents using the iOS app to screen share their iPhone/iPad screen to the shopper during the call.
1.16.0
Nov 7, 2023
Introducing Intelligent Routing
Say goodbye to the chaos of ringing all available agents at once! Our latest update supports Intelligent Routing, which elegantly distributes incoming drop-in calls to one agent at a time.
Activate this feature for your organization by contacting your Bambuser representative. Enjoy a streamlined, responsive approach to customer calls today!
Say goodbye to the chaos of ringing all available agents at once! Our latest update supports Intelligent Routing, which elegantly distributes incoming drop-in calls to one agent at a time.
Activate this feature for your organization by contacting your Bambuser representative. Enjoy a streamlined, responsive approach to customer calls today!
1.15.0
Nov 1, 2023
In this release, we're making Call Kit the default for incoming drop-in calls on your iPhone, ensuring a seamless experience whether the app is open or not.
1.14.16
Aug 17, 2023
Small bugs fixes and improvements
1.14.15
Jul 18, 2023
In this release we’re adding support for picture-in-picture. This means that user off the app will always be able to see the video stream of the client and him/herself in a mini player when switching to another app during a one-to-one call or when looking at other full screen pages in the app, such as the chat or product search.
1.14.14
Jul 10, 2023
Bug fixes and improvements
1.14.13
Jun 21, 2023
Bug fixes and improvements
1.14.12
Jun 14, 2023
Bug fixes and improvements
1.14.11
Jun 2, 2023
Bug fixes and improvements
1.14.10
May 19, 2023
Bug fixes and improvements
1.14.9
May 9, 2023
Bug fixes and improvements
1.14.8
Apr 20, 2023
Bug fixes and improvements
1.14.6
Apr 6, 2023
Bug fixes and improvements
1.14.5
Mar 21, 2023
Bug fixes and improvements
1.14.4
Mar 10, 2023
Bug fixes and improvements
1.14.3
Jan 19, 2023
Bug fixes and improvements
1.14.2
Jan 5, 2023
Improvements and bug fixes
1.14.1
Dec 30, 2022
Improvements and bug fixes
1.14.0
Dec 22, 2022
Bug fixes and improvements
1.13.4
Nov 8, 2022
Bug fixes and improvements
One-to-One FAQ
Click here to learn how to download One-to-One in restricted country or region.
Check the following list to see the minimum requirements of One-to-One.
iPhone
Requires iOS 15.0 or later.
iPad
Requires iPadOS 15.0 or later.
iPod touch
Requires iOS 15.0 or later.
One-to-One supports English, French, German, Italian, Japanese, Norwegian Bokmål, Spanish, Traditional Chinese