Blu Star Mobile

- User Experience
- Fixed a bug preventing the grey loading overlay from covering the whole page
- Fixed a bug preventing users from accessing the Scan and Site Plan buttons once they had started work on an order
- Fixed a bug preventing users with expired authentication tokens from using the Logout option in the menu.
- Fixed a typo in Notes
- “connetion” not “connection”
- Order
- Location
- Fixed a bug preventing location images from being saved
- Added caching to location information in order to decrease order page load time
- Tools
- Changed Company URL and Branch URL links at the bottom of the Tools page to open in the default browser instead of in the app
- Added a Check Version button on iOS for users to be able to check the version of their app
- Schedule
- Add Event
- Made location a required field for users adding events if that user works for a Company that has access to the upcoming Blu Star Utilization Optimization (UO) service
- Made address, city and state a required field for users who select Other (provide address) for the Event Location to provide an address
- Connected the app to a list of valid Event Locations through the API, so that the list can be designated by the database
- Added the ability for users who select Location/Customer # for the Event Location dropdown to be able to enter a Location # in order to reduce API calls for known locations
- Updated the app to share the new event key and lat/long with administrators via the API, so that they receive precise event locations for Tech-created events
- Fixed a bug preventing event descriptions from appearing in the Description field on the Schedule page
- Added a warning when a user tries to schedule an event that conflicts with the timing of an already scheduled event or service order
- Syncing
- Fixed a bug in which using certain text characters caused API calls to fail, which was resulting in users’ data being lost as it failed to upload/save
- Created an alert error message for users when they try to manually Sync Orders on the Tools page with a bad authentication token
- Previously, in this scenario, the notification for users was that the loading icon gif never disappeared
- Login
- Fixed a bug causing the Location Services popup to appear upon log out
- Day Management
- Fixed a bug preventing the End Day activity from not recording consistently
- Specifically, this was missing after a Technician is reminded they need to Start Day when Starting Work on an Order
- Added an alert when a user supplies an Odometer Reading on the Day Management page greater than 500 miles more than the current Odometer Reading
- Fixed a bug allowing users who should be required to End Day and begin a new day to choose Change Vehicle and continue working without ending day
- Materials
- Updated the background processes to load this feature more quickly
- All Materials now only load when a user selects All Materials, instead of every time a user selects the Materials view
- Signature
- Fixed a bug preventing the “Signer was unavailable” checkbox selection from persisting

Login:
Added a notification requesting access the device’s location while running the app
This alert displays prior to user login on a newly installed app, or if location services have been disabled

Order:
Location
Fixed a bug on tablets that was preventing the map from displaying

Site Plan
Annotations (foreground layer)
Layout (background layer)

Start Work
Fixed a bug preventing orders from being started successfully when a tech tried to start work immediately after using the Cleanse All Data tool
Fixed a bug allowing orders to be started even if a tech had not started their day
If a tech hasn’t ended day for the previous day, they are now require to do so and to start their day for ‘today’ before starting work on an order
Fixed a bug related to a block of shade displaying over the app when techs tapped Pause Order in rapid succession

Scan
Fixed a bug that was preventing the camera from being used for scanning IPs
Fixed a bug that was causing duplicate Replace IP, Delete IP, and Add Sensor buttons after scanning an Inspection Point
Fixed a bug preventing smaller devices from properly displaying the IP table

Signature:
Fixed a bug in which an order-related prompt was displayed at the bottom of the Signature page

Invoice:
Fixed a bug that was preventing the invoice printing confirmation from being displayed when a tech was offline
Confirmation of this alert is the prompt for the invoice activity to be logged

Activity Upload:
Created documentation and testing processes to monitor Activity data integrity
Updated the app to track and send location data for all tech activities
Updated the app to record users’ locations to the Mobile Activity Log every 15 minutes
Improved reliability of the Tech Start Day activity to log every time a tech completes Start Day in Day Management
Updated the Close Order process to trigger the EndWork activity associated with pausing an order in order to accurately record the order end time on the invoice (The order pause time is what is referenced on the invoice)
Improved reliability of the login-triggered activities to be recorded exactly once whenever a Tech logs in
Improved reliability of the logout-triggered activities to be recorded exactly once whenever a Tech logs out
Re-implemented activities for going Online and Offline to record of where Techs are going in and out of service or turning on and off their data
Added an Upload Requests activity to record when Techs are adding requests
Updated the manual Activity Upload process to not call the API when there are no activities to upload
Instead, these are reported as errors and emailed to the mobile app development team
Prevented the Company and Order Data Download errors from being reported as activities, which spam the API
Errors are now logged to a file local to the device which can be shared manually via the Send Error Report button on the Tools page
Improved the reliability of the background sync to occur consistently on all pages of the app
Updated the Upload Activities button in Tools to follow the same flow as the other activity sync triggers
Updated the Start Day process so that the activities it triggers follow the same conventions as the rest of the app
Updated app activities to push lat and long data for each event
If a device is offline, these details are logged locally and recorded in the Mobile Activity Log when the device is back online
Added a function to wipe the device Mobile Activity Log after an Activity Upload error email is sent to prevent this error from persisting

Tools:
Fixed a bug in which the "Locations" link was taking users to a blank page in the Desktop app

Added a notification after Start Day alerting techs if there is an in-process order from the previous day.
Added a notification during End Day process alerting techs if an order is still in-process.
Fixed a bug related to app navigation and Start Day requirements.
Fixed a bug related to the format of the Add Contact form.
Added an alert when an order is still open but is scheduled to have been completed.
Created the ability for techs to edit the End Date field in an order’s Timesheet to correct the order’s end time.
Updated the data sent to the desktop to include a flag regarding whether a tech has manually edited the End Date on an order’s Timesheet.
Added functionality for device's cameras to set up and scan inspection point barcodes.
Fixed a bug related to the layout of the invoice.

Added the date a note was created
Created a requirement for users to start their day every day
Added a mandatory field for users to verify daily that their work report is accurate
Updated Event creation to require a description from users when ‘Other’ types are selected;
Added an alert for events scheduled to last 12 or more hours;
Created an option for users to save multiple site plans per location
Create a feature allowing techs to view and claim additional orders

Updates and improvements to the following:

- Requests
- Schedule
- Order
- Comments
- Payment
- Tools

User Experience Updates:
- Eliminated blank row from the Menu dropdown that appeared when users scrolled down on a page.
- Modified all text within the app to be selectable.
- All text, whether editable or fixed, can be highlighted for the purposes of copying and pasting.
Requests:
- Added requests of which the user is a follower to the Requests section in the header of the mobile app, which was previously just for requests the tech was assigned to.
- The Requests number in the header will now be a sum of the two request types: Assigned to, and Following.
- The Requests page itself will also display requests of both types.
- Created an indicator in the existing Requests area in the app’s header to alert techs to new requests.
- Added a red dot beside the Requests number when there's a new request; inside the dot is a number reflecting new requests that haven't been viewed yet.
- Bolded new requests for easier identification of those that haven’t been viewed yet.
- Removed "Created Requests" tab from Request section; moved the "Upload All Created Requests" button to the “Request” tab.
- Created a dropdown list in the Requests tab in MoA tenant orders.
- The list includes Inspection Points and is populated based on the specified location at MoA.

Schedule:
- Added an indication of orders’ contact preferences to the schedule.
- In the expanded order info section, there is now a line to display if a tenant wants a call when the tech is on the way, or a reminder call the day before their order.
- Added notifications to alert techs about upcoming orders’ contact requests:
- Alerts include a phone number link for techs to call tenants, and a link to the order if the tech wants to review before calling.
- Created a pop up alert for orders with a ‘Call the day before’ request that is prompted the business day prior to the order.
- Created a pop up alert for orders with a ‘Call on the way’ request that is prompted by a visit to the Schedule page.
- An automated check, when no orders are in process, identifies whether the soonest upcoming order has requested a call on the way.
- Restricted the Events field to 60 characters.
- Added displays of yard square footage, and gallons/pounds of required materials.
- Individual orders’ totals, whenever known, are displayed on the schedule at the end of the order’s row.
- Daily totals, the sums of the day’s known quantities, are displayed on the schedule in the page footer.
- Restricted navigation to dates within 18 days.
- Disabled 'arrow forward' button and manual date picker when user exceeds 18 days from current date.

Tools:
- Created Resources section on Tools page.
- Resources section hosts links to external web pages: tech-specific, branch-specific, and organization-specific.

User Experience Updates:
- Eliminated blank row from the Menu dropdown that appeared when users scrolled down on a page.
- Modified all text within the app to be selectable.
- All text, whether editable or fixed, can be highlighted for the purposes of copying and pasting.

Requests:
- Added requests of which the user is a follower to the Requests section in the header of the mobile app, which was previously just for requests the tech was assigned to.
- The Requests number in the header will now be a sum of the two request types: Assigned to, and Following.
- The Requests page itself will also display requests of both types.
- Created an indicator in the existing Requests area in the app’s header to alert techs to new requests.
- Added a red dot beside the Requests number when there's a new request; inside the dot is a number reflecting new requests that haven't been viewed yet.
- Bolded new requests for easier identification of those that haven’t been viewed yet.
- Removed "Created Requests" tab from Request section; moved the "Upload All Created Requests" button to the “Request” tab.
- Created a dropdown list in the Requests tab in MoA tenant orders.
- The list includes Inspection Points and is populated based on the specified location at MoA.

Schedule:
- Added an indication of orders’ contact preferences to the schedule.
- In the expanded order info section, there is now a line to display if a tenant wants a call when the tech is on the way, or a reminder call the day before their order.
- Added notifications to alert techs about upcoming orders’ contact requests:
- Alerts include a phone number link for techs to call tenants, and a link to the order if the tech wants to review before calling.
- Created a pop up alert for orders with a ‘Call the day before’ request that is prompted the business day prior to the order.
- Created a pop up alert for orders with a ‘Call on the way’ request that is prompted by a visit to the Schedule page.
- An automated check, when no orders are in process, identifies whether the soonest upcoming order has requested a call on the way.
- Restricted the Events field to 60 characters.
- Added displays of yard square footage, and gallons/pounds of required materials.
- Individual orders’ totals, whenever known, are displayed on the schedule at the end of the order’s row.
- Daily totals, the sums of the day’s known quantities, are displayed on the schedule in the page footer.
- Restricted navigation to dates within 18 days.
- Disabled 'arrow forward' button and manual date picker when user exceeds 18 days from current date.

Tools:
- Created Resources section on Tools page.
- Resources section hosts links to external web pages: tech-specific, branch-specific, and organization-specific.

Prioritization of Condition Image upload in order upload process.
Increased verbosity of order upload error handling in emails and alerts.
Orders that are successfully manually uploaded will be removed from schedule view.

Syncing: Added a form for users to confirm which orders should sync -
When the automated background sync runs, a list of open orders populates. Users can proceed by confirming these are the orders that should not sync, or cancel the sync from running. In tools, when a user selects Sync Orders, a list of open orders populates. Users can proceed by confirming these are the orders that should not sync, or cancel the sync from running.