BMC Track-It!

BMC Track-It!

Help Desk and Asset Management


23.02.002for iPhone, iPad and more
6 Ratings
BMC Software, Inc
66.3 MB
Nov 17, 2023
Update Date
Age Rating
Age Rating
Apps in this category do not contain restricted content.
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
BMC Track-It! Screenshots
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About BMC Track-It!

BMC Track-It! is a customizable, web-based application with an easy-to-use interface that suits the service needs of many departments. The workflow software reduces operational expenses, and the graphical reports display the data you require to meet your business needs.

Track-It! assists the help desk personnel in providing quality service to their internal and external customers.

This mobile application provides helpdesk technicians access to BMC Track-It! to review assigned requests, submit requests, and update requests. This also enables technicians to search through the knowledge base to find out solutions for issues being reported.
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What's New in the Latest Version 23.02.002

Last updated on Nov 17, 2023
Old Versions
Fixed some bugs.
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Version History
Nov 17, 2023
Fixed some bugs.
May 24, 2023
Fixed some bugs in the app
Sep 7, 2022
General bug fixes
Dec 6, 2021
Fixed some bugs.
Jun 7, 2021
Track-It! Mobile now supports adding resolution note when closing Tickets and Assignments.
Fixed some bugs.
Nov 25, 2020
Fixed bugs
Jun 16, 2020
Fixed bugs and improved performance
Jan 24, 2020
Fixed bugs and improved performance
Aug 26, 2019
Track-It! mobile app now supports pass-through authentication for windows authentication enabled technicians.
Contains some bug fixes and performance improvements.
Jun 27, 2019
App would now allow to save and link the scanned barcode to an existing asset if the asset name on the form matches an existing asset.
May 9, 2019
Track-It! 19.02 features a new module: Asset.
Technicians can now create/view assets by scanning the barcode on asset with the built-in barcode scanner.
Performance improvements and fixed some bugs.
Apr 8, 2019

BMC Track-It! FAQ

Click here to learn how to download BMC Track-It! in restricted country or region.
Check the following list to see the minimum requirements of BMC Track-It!.
Requires iOS 8.0 or later.
Requires iPadOS 8.0 or later.
iPod touch
Requires iOS 8.0 or later.
BMC Track-It! supports English

BMC Track-It! Alternative

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