BOSS Helpdesk

Free

6.0.5for iPhone, iPad and more

BOSS Inc

Developer

10.2 MB

Size

May 23, 2016

Update Date

Business

Category

Age Rating

App Store Developer Website

Age Rating

Apps in this category do not contain restricted content.

Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

BOSS Helpdesk Screenshots

iPad

iPhone

About BOSS Helpdesk

Incident reporting and Service Requests tracking using Smartphones.

What's New in the Latest Version 6.0.5

Last updated on May 23, 2016

Old Versions

This app has been updated by Apple to display the Apple Watch app icon.

Fixed a bug in uploading attachments

Version History

6.0.5

May 23, 2016

This app has been updated by Apple to display the Apple Watch app icon.

Fixed a bug in uploading attachments

6.0.4

Apr 4, 2016

added ability to set certain app options through the manager

new login screen

new time clock options

miscellaneous bug fixes

6.0.3

Apr 8, 2015

added custom field functionality

Miscellaneous Bug Fixes.

6.0.2

Jan 5, 2015

fixes issue where app wouldn't login over mobile networks
UI bugfixes

6.0.1

Aug 11, 2014

Redesigned timesheet
Miscellaneous Bug Fixes

6.0

Aug 4, 2014

Added timesheet
Fixed bugs that prevented tickets from closing
added features to select groups
fixed category/subcategory drop down updating
streamlined application flow
upgraded libraries
fixed status bar and UI issues on iOS 7 devices
Miscellaneous bug fixes

5.0

Feb 19, 2013

1.In edit ticket statues drop down change as read-only field for tech user.
2.Add new field for create template list(Title, Description, Severity, Customer, Extended Status ,User, Assign to ,Severity and Extended statues).
3.In Add New Ticket, the values of Extended Status filtered based on the selected Group, Category and Subcategory items.
4.User list filter according to the selected customer.
5.UI/Bugs fixes.

4.0

Nov 30, 2012

Enable scan url button

3.0

Nov 21, 2012

1.Add some new fields
2.Add geo location checkbox
3.Add pending tiket list
4.Fix IOS 6 caching issue

2.0

Jun 15, 2012

1. User filtering function added.
2. Asset filtering function added.
3. Pending ticket auto refresh function added.
4. Asset geo location update function added.
5. Default web service URL changed.
6. UI/Bug fixes

1.0

May 1, 2012

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