Powerfront Video Assistant
Free
2.3.1for iPhone, iPod touch
Age Rating
Powerfront Video Assistant Screenshots
About Powerfront Video Assistant
Video Assistant
Keep your customers and employees safe, while helping people find what they need with Video Assistant, the premier virtual shopping solution. Connect with your customer immediately via video call to provide personalized customer service.
See and Touch the Product - Live and in Real Time
From the comfort of their home, the customer can view exact sizing, color, and texture of various products, and ask about availability, shipping options, and more before a purchase. For customers who need to see, touch, and try before they buy, sales representatives can demonstrate features and walk the customer through the store to help them find exactly what they’re looking for.
Leverage Your Staff and Inventory
Your store may be shuttered or your operating hours may be reduced, but your online store can remain open for business. Amid unprecedented circumstances, your employees can continue doing what they do best - helping inform and educate your customers. Keep your workforce engaged, leverage your in-store team’s extensive product knowledge, and move your in-store inventory.
Personalize Shopping Experiences Across Industries
Video Assistant allows brands to continue providing the highly personalized, high touch experience to your VIP customers that they’re accustomed to. The Video Assistant is critical across industries that require a higher level of service, such as grocery, automotive, real estate, retail, telemedicine, and more.
Immediate Implementation
Installing Video Assistant requires little heavy lifting from your team. Our implementation team provides you with a simple tag to install on your website that enables the Video Assistant feature. Agents simply download an app, click “become available,” and a tab will appear on your website, showing your customer the “video call” option. With an intuitive interface requiring very little training, your business can start using the Video Assistant within hours.
Keep your customers and employees safe, while helping people find what they need with Video Assistant, the premier virtual shopping solution. Connect with your customer immediately via video call to provide personalized customer service.
See and Touch the Product - Live and in Real Time
From the comfort of their home, the customer can view exact sizing, color, and texture of various products, and ask about availability, shipping options, and more before a purchase. For customers who need to see, touch, and try before they buy, sales representatives can demonstrate features and walk the customer through the store to help them find exactly what they’re looking for.
Leverage Your Staff and Inventory
Your store may be shuttered or your operating hours may be reduced, but your online store can remain open for business. Amid unprecedented circumstances, your employees can continue doing what they do best - helping inform and educate your customers. Keep your workforce engaged, leverage your in-store team’s extensive product knowledge, and move your in-store inventory.
Personalize Shopping Experiences Across Industries
Video Assistant allows brands to continue providing the highly personalized, high touch experience to your VIP customers that they’re accustomed to. The Video Assistant is critical across industries that require a higher level of service, such as grocery, automotive, real estate, retail, telemedicine, and more.
Immediate Implementation
Installing Video Assistant requires little heavy lifting from your team. Our implementation team provides you with a simple tag to install on your website that enables the Video Assistant feature. Agents simply download an app, click “become available,” and a tab will appear on your website, showing your customer the “video call” option. With an intuitive interface requiring very little training, your business can start using the Video Assistant within hours.
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What's New in the Latest Version 2.3.1
Last updated on Sep 21, 2020
Old Versions
Thank you for using Powerfront Video Assistant app!!! We keep adding features so you can provide world class support to your customers.
This release brings performance improvements, refinements and bug fixes to support iOS 14.
This release brings performance improvements, refinements and bug fixes to support iOS 14.
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Version History
2.3.1
Sep 21, 2020
Thank you for using Powerfront Video Assistant app!!! We keep adding features so you can provide world class support to your customers.
This release brings performance improvements, refinements and bug fixes to support iOS 14.
This release brings performance improvements, refinements and bug fixes to support iOS 14.
2.3.0
Jul 16, 2020
Thank you for using Powerfront Video Assistant app!!! We keep adding features so you can provide world class support to your customers.
This release brings
- Shows upcoming appointment in Home screen.
- Ability to transfer call from agent to agent.
- Option to change currency while creating order.
- Update profile details.
- Share your good vibes of this app with your friends via share option.
This release brings
- Shows upcoming appointment in Home screen.
- Ability to transfer call from agent to agent.
- Option to change currency while creating order.
- Update profile details.
- Share your good vibes of this app with your friends via share option.
2.2.1
Jun 26, 2020
Thank you for using Powerfront Video Assistant app!!! We keep adding features so you can provide world class support to your customers.
This release brings bug fixes and improves performance.
This release brings bug fixes and improves performance.
2.2.0
Jun 18, 2020
Thank you for using Powerfront Video Assistant app!!! We keep adding features so you can provide world class support to your customers.
- Know your caller's name.
- See your appointments and edit it.
- Edit your schedule.
- Know your caller's name.
- See your appointments and edit it.
- Edit your schedule.
2.1.0
Jun 17, 2020
Thank you for using Powerfront Video Assistant app!!! We keep adding features so you can provide world class support to your customers.
- Payment Form allows you to confirm customer's order while having video chat.
- Show your products from your website via screen share.
- Share your video links with your customers.
- Share your schedule link so customer can make appointment for video chat.
- Payment Form allows you to confirm customer's order while having video chat.
- Show your products from your website via screen share.
- Share your video links with your customers.
- Share your schedule link so customer can make appointment for video chat.
2.0.1
May 19, 2020
- Fixed bug of registration process.
- Stopped showing default background image for Home screen.
- Stopped showing default background image for Home screen.
2.0.0
May 13, 2020
- App users can be managed from user management panel.
- Added payment form to buy product during video call.
- Agents can see customer video if customer enables it.
- Added payment form to buy product during video call.
- Agents can see customer video if customer enables it.
1.2.1
Apr 18, 2020
- Minor UI and bug fixes.
1.2.0
Apr 9, 2020
- Brand new UI with new name and logo
1.1.3
Mar 25, 2020
- Minor UI and bug fixes.
1.1.2
Mar 10, 2020
- Fixed minor issues.
1.1.1
Mar 5, 2020
- Updated UI for latest devices.
1.1
Oct 2, 2017
- Video quality is better.
- Images get updated based on user's company name.
- Minor UI fixes.
- Images get updated based on user's company name.
- Minor UI fixes.
1.0
Sep 12, 2017
Powerfront Video Assistant FAQ
Click here to learn how to download Powerfront Video Assistant in restricted country or region.
Check the following list to see the minimum requirements of Powerfront Video Assistant.
iPhone
Requires iOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
Powerfront Video Assistant supports English