CentralSquare Field Ops

Applied several back-end architecture optimizations and enhancements.

Applied several back-end architecture optimizations and enhancements.

Resolved an issue where if an incident with no address (or an invalid address) was updated to a valid address, the link did not become mappable without manually refreshing the Incident Details. It now auto-refreshes the address in this scenario.

Resolved an issue with Media Collection that when a user without Media Backup enabled used the function to upload to case, the app tried to move cloud media to the case that didn't exist.

Resolved an issue while using the Recover Media function in Agency Administration, whereas media was showing as recoverable after the retention period had elapsed.

Applied several back-end architecture optimizations, enhancements, and database upgrades.

Resolved an issue in which if there were multiple pages of records in the Unit Response History section of the Unit Details screen and you scrolled to the bottom of the list, then opened and closed one of the incidents, the list appeared but the screen would show the top of the list with no way to scroll down to the extra pages.

Resolved an issue that caused the app to stop working when an assigned call was closed when call details were being viewed by the user.

Resolved an issue in which the Unit Response History section of the Unit details page did not appear in the correct order in certain scenarios.

Resolved an issue in call filtering where what was supposed to be the first option (e.g. No Jurisdiction Assigned, No Beat Assigned, etc.) was sometimes not sorted correctly in the list.

The device activation screen was updated to reference Activation Key instead of Activation Code.

One new push notification was added to App Notifications. Once configured by an administrator in the Field Ops Agency Administration site, users can enable this notification by selecting the hamburger menu button > Settings > Notifications and enabling the toggle to the right of the text that reads Important Unit Status Update.

Resolved an issue with State/NCIC queries in which the barcode scanner was not parsing the Oklahoma Non-Driver Identification Card number into the License Number (OLN) field of the Driver License Query form.

Resolved an issue in which users were sometimes able to open an incident multiple times if they used a rapid tap gesture on the list item.

Resolved an issue in which when scrolling through calls for service in the Completed Calls page, the list did not refresh correctly to show all calls for service expected for the selected timeframe.

Resolved an issues on tablets in which selecting an incident caused the orange navigation button to briefly cover up the Statusing button while the incident was loading.

Resolved an issue in which the AVL icons on the Map page appeared behind map layer pins, street names, and landmarks, when applicable.

Resolved an issue in which changing focus to the Map page from the Calls detail or Units detail page showed the first map icon selected from the detail page even if it was not the last label you selected.

Updated push notifications for "High Priority Incident" to include location data of the incident when available. If CAD provides no location data, "No incident address available" appears instead.

Updated the customer service and support phone number on the Settings > Need Assistance? page to 833-278-7877.

*Resolved an issue in which the full list of recent calls for service did not appear in the Completed Calls results page.

*Resolved an issue for agencies using Multi-factor Authentication (MFA) which caused the application to stop during the sign in process.

*Enhanced the audio playback counter in Media Collection by splitting the duration counter into an elapsed time indicator and a total time indicator.

*Enhanced importing photos from your device when you use the Add Media > Import Photo option. Now if your Field Ops app does not have permissions to your camera roll, the following message appears, "Field Ops needs access to your photo library to import images for digital evidence collection." You can then select Settings to open your app permission settings, or select Cancel to dismiss.

Resolved an issue in which if you uploaded to Agency Administration a Keyhole Markup Language (KML) map layer file that contained a leading whitespace in the file's coordinates tags, then map layer pins failed to appear in the Field Ops app. This occurred even though you could select the layer in the Layers tray.

Applied several back-end architecture optimizations, enhancements, and database upgrades.

If location sharing is enabled for your device, you can now change the map to follow your location when not assigned to a call by selecting the gray bullseye on the map. The bullseye changes to an orange color for as long as the map follows your location. To change the map to stop following your location, select the orange bullseye.

You can now enter URLs and select text appearing as a hyperlink in the Dispatch > Calls tab > Narrative section that is prefixed with www., http://, or https://.

Agency administrators can now choose to share map layer files with other agencies when they upload the file.

When your agency administrators perform map layer updates to Field Ops, now GeoJSON and KML file types are validated for structure and data integrity.

Resolved an issue in which Field Ops was not updating calls for service and unit information for some customers.

Resolved an issue for tablet devices in which after selecting an incident and then a map layer marker on the Map pane, the map briefly zoomed to the map layer marker position and then fully zoomed out.

Resolved an issue in the Call History page in which the All Calls tab was not respecting the applied filters set in the Dispatch page.

Resolved an issue in which if calls were filtered by Responder Agency, then incident updates, creations, or closures would occasionally fail to update the list of calls correctly.

Resolved an issue in which the filter title heading in several child filter option pages did not match the text of the filter selected from the parent list of filters.

Resolved an issue on the Unit details page. The Incident Priority indicator appeared on all calls in the unit's Response History results instead of only on active calls.

*You can now select one custom map layer to the Map page, such as a point layer for fire hydrants via a GeoJSON or KML file uploaded to WebAdmin.

*The Unit detail page now contains recent historical response history when you select the unit from an Incident page or the Units tab in the Dispatch page.

*Resolved an issue in the Apple iOS 15.4 version in which Field Ops could stop functioning after navigating back from the Records Search > Results or State/NCIC > Results pages.

*Resolved an issue in which if you signed out following a 30 minute Device Session Lock Timeout and successfully signed back in the PIN entry screen appeared.

*Resolved an issue in which the text of values selected from the State/NCIC, Record Search, and status drop-down fields appeared showing the end of the text when the length of the text exceeded the visible area.

*Resolved an issue in which you were sent back to the Media Library with no media items selected after you selected "Cancel" on a Media upload or deletion confirmation box. Now the user returns to the Media Library page with their previous media selections intact as was originally intended.

*Resolved an issue in which if a unit with no personnel assigned was selected from the Maps tab and the details banner that appeared was selected, then Field Ops stopped functioning.

Resolved an issue in the Dispatch tab in which incidents in Waiting status were not shown when a Responding Agency filter was applied.

Applied several back-end architecture optimizations, enhancements, and database upgrades.

Enabled users to receive an SMS text message containing an activation code for new or replaced devices from their agency administrator.


Resolved an issue in which using the Web Admin Portal to recover cloud media more than once to the same device failed.


Resolved an issue in the Upload App Data to Support feature that improves recovering cloud media. The feature now uploads only images, audio, and notes.



Applied several back-end architecture optimizations and enhancements.

Enabled for all supported devices the enhancement that enables users to collapse and expand the Unit Status sections in the Units tab of the Dispatch page.


Resolved an issue in which disconnected devices would not try to auto-reconnect to the server. Now when the device disconnects, for example when changing from a Wi-Fi connection to a mobile data service connection or vice versa, the app attempts to reconnect automatically to the server.


Resolved an issue in which an audio recording was not created if the app was moved to the background or the screen was turned off during the recording process.


Applied several back-end architecture optimizations and enhancements.

-Resolved an issue in iOS 15 that required you to manually disable and reenable Touch ID when Field Ops was installed and a fingerprint was added to Device Settings.

-Resolved an issue that prevented calls 12-24 hours old from showing in "All Calls" tab of Call History when you used the "Prior 24 Hours" filter option.

-Corrected the Update Status options to appear in the order defined by the CAD application.

-Added three new push notification options: "High priority call created," "Important status call created," and "Several units assigned to call."

-Applied several back-end architecture optimizations and enhancements.

Hotfix to address the domain login issue for customers using Active Directory released in version 1.7.5
- iOS 15 formatting issues and performance improvements
- Fix to improve overall startup load time
- General improvements and enhancements

- iOS 15 formatting issues and performance improvements
- Fix to improve overall startup load time
- General improvements and enhancements

- Fixed an issue were closed calls were not populating and causing the device to timeout.
- Implemented an enhancement to make push notifications more resilient
- Addressed iOS 15 formatting issues
- Miscellaneous performance enhancement and big fixes

- Miscellaneous performance enhancement and bug fixes.

General application performance enhancements.

Google Map Street View functionality for CFS is enabled

Miscellaneous enhancements and bug fixes

Miscellaneous enhancements and bug fixes.

Pro Suite users with the media collection feature will now see that media files collected are automatically backed up to the cloud.

Hotfix that fixes app crashing issues implemented in version 1.6.6.