Crew Connection
Dualog® Connection Suite™
Free
2.2.2for iPhone, iPad and more
Age Rating
Crew Connection Screenshots
About Crew Connection
Dualog Crew Connection App is for connecting to Dualog® Connection Suite™ Ship software when used onboard a ship with the service enabled. It provides authentication and internet usage control.
*This app does NOT work in isolation and does not have in-app purchases.*
Dualog® Connection Suite is a maritime digital platform which ensures that internet, email and cloud services work reliably and securely onboard. Connection Suite is independent of specific airtime providers and specific communication equipment. Our ship software Connection Suite Ship acts as a "middleware" between user applications and the ships infrastructure. Amongst other services, Dualog® Connection Suite includes Crew Email and Crew Surf.
Crew Email is an email system tailored for maritime use, providing private email accounts for individual crew members regardless of the communication equipment onboard. Crew details are updated and distributed automatically from the Crew Management System to all vessels. To save data, email is only sent to the ship if the crew member is registered on board (all emails are always available from Connection Suite Cloud).
Crew Surf provides crew members with optimised internet access. Crew can monitor their own data usage and buy more Internet data on a self-serve basis (depending on vessel managers configuration). Management have control over individual users, data volume and types Internet services accessible.
Crew accounts can be managed automatically from the crewing system, generating zero administration efforts. Charges with sold additional quota can also be deducted from salary automatically.
Key elements of Dualog® Connection Suite™ Crew Services are:
* Fair allocation of data capacity onboard, by management assigning each crew member a data volume (Mbyte) quota per month or week or day. There might also be a time limit per day, as well as the possibility of buying additional data.
This app allows the individual crew member to monitor data usage, providing full visibility and control over his quota.
* Quota allocation and email access require each crew member to use his/her credentials (email and password) provided by management.
This app makes it simple to use these credentials to logon and logoff mobile devices from Dualog® Connection Suite™ Ship.
*Dualog® Connection Suite™ Crew Email can be accessed directly from within the app when onboard.
*This app does NOT work in isolation and does not have in-app purchases.*
Dualog® Connection Suite is a maritime digital platform which ensures that internet, email and cloud services work reliably and securely onboard. Connection Suite is independent of specific airtime providers and specific communication equipment. Our ship software Connection Suite Ship acts as a "middleware" between user applications and the ships infrastructure. Amongst other services, Dualog® Connection Suite includes Crew Email and Crew Surf.
Crew Email is an email system tailored for maritime use, providing private email accounts for individual crew members regardless of the communication equipment onboard. Crew details are updated and distributed automatically from the Crew Management System to all vessels. To save data, email is only sent to the ship if the crew member is registered on board (all emails are always available from Connection Suite Cloud).
Crew Surf provides crew members with optimised internet access. Crew can monitor their own data usage and buy more Internet data on a self-serve basis (depending on vessel managers configuration). Management have control over individual users, data volume and types Internet services accessible.
Crew accounts can be managed automatically from the crewing system, generating zero administration efforts. Charges with sold additional quota can also be deducted from salary automatically.
Key elements of Dualog® Connection Suite™ Crew Services are:
* Fair allocation of data capacity onboard, by management assigning each crew member a data volume (Mbyte) quota per month or week or day. There might also be a time limit per day, as well as the possibility of buying additional data.
This app allows the individual crew member to monitor data usage, providing full visibility and control over his quota.
* Quota allocation and email access require each crew member to use his/her credentials (email and password) provided by management.
This app makes it simple to use these credentials to logon and logoff mobile devices from Dualog® Connection Suite™ Ship.
*Dualog® Connection Suite™ Crew Email can be accessed directly from within the app when onboard.
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What's New in the Latest Version 2.2.2
Last updated on Jan 13, 2021
Old Versions
- Fix webmail not showing
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Version History
2.2.2
Jan 13, 2021
- Fix webmail not showing
2.2.1
Dec 20, 2019
- Fix passwords could not contain "
- Fix error popping up when pressing cancel after pressing change password
- Fix crash on logout
- Fix error popping up when pressing cancel after pressing change password
- Fix crash on logout
2.2.0
Apr 10, 2019
Your Crew Connection app gives you improved access to email and is more reliable, with some new and improved code. You can also pull down to refresh the information shown.
2.1.5
Mar 14, 2019
Notification that says it is less than 5 minutes left of time quota should now correctly not show if time quota is not enabled.
2.1.4
Nov 9, 2018
Stability improvements and bug fixes.
2.1.3
Oct 18, 2018
Bug fixes and stability improvements.
2.1.2
Oct 4, 2018
Use different package for storing the user credentials.
2.1.1
Oct 3, 2018
Features
- Use .svg instead of .png for images in the login screen.
- Get the user agent string from the device instead of hardcoding it. User agent string is used for getting the correct interface for the mail (mobile, tablet, desktop etc.).
- The app tracks errors and sends them to appcenter.
- Update dependencies.
Bugfixes
- Fix so that the app no longer shows many warnings when an error happens. It is not 100% fixed and there will be some warnings instead of just one, but there no longer are hundreds of them.
- Fix crash when the device could not find the server.
- Fixes autologin not working.
iOS-specific
- Fix iOS device not being able to suggest usernames when an alert is shown in the login screen.
- Use .svg instead of .png for images in the login screen.
- Get the user agent string from the device instead of hardcoding it. User agent string is used for getting the correct interface for the mail (mobile, tablet, desktop etc.).
- The app tracks errors and sends them to appcenter.
- Update dependencies.
Bugfixes
- Fix so that the app no longer shows many warnings when an error happens. It is not 100% fixed and there will be some warnings instead of just one, but there no longer are hundreds of them.
- Fix crash when the device could not find the server.
- Fixes autologin not working.
iOS-specific
- Fix iOS device not being able to suggest usernames when an alert is shown in the login screen.
2.1
Jun 19, 2018
* Fix bug where app would sometimes crash on logout
* Network stability fixes
* Resize login-screen image to better fit screens
* First-time users can now change their passwords on login
* Fix bug where keyboard would hide login-screen
* Network stability fixes
* Resize login-screen image to better fit screens
* First-time users can now change their passwords on login
* Fix bug where keyboard would hide login-screen
2.0
Apr 17, 2018
**What's new**
* Automatic crash reporting
* New App Icons
* New login page graphics
* Custom auto logout timer and warning
**Bug Fixes**
* Fixed: If Connection Suite server was configured to anything else than port 80, the app would not find it. It will now scan most common ports used.
* Fixed: App will no longer crash when pushing "Use internet" when a device has no available WiFi connection.
* Fixed: If network control is not enabled the user will get a message
* Automatic crash reporting
* New App Icons
* New login page graphics
* Custom auto logout timer and warning
**Bug Fixes**
* Fixed: If Connection Suite server was configured to anything else than port 80, the app would not find it. It will now scan most common ports used.
* Fixed: App will no longer crash when pushing "Use internet" when a device has no available WiFi connection.
* Fixed: If network control is not enabled the user will get a message
1.9
Jan 17, 2018
- Improved stability for different versions and configurations of Connection Suite
- CrewMail directly from the app (on Connection Suite 2.36.004 or higher)
- Feedback and suggestions from a link in the app (requires Internet access)
- User interface improvements
- Bug fixes
- CrewMail directly from the app (on Connection Suite 2.36.004 or higher)
- Feedback and suggestions from a link in the app (requires Internet access)
- User interface improvements
- Bug fixes
1.0
Jun 21, 2017
Crew Connection FAQ
Click here to learn how to download Crew Connection in restricted country or region.
Check the following list to see the minimum requirements of Crew Connection.
iPhone
Requires iOS 8.0 or later.
iPad
Requires iPadOS 8.0 or later.
iPod touch
Requires iOS 8.0 or later.