Dashly
Chat with your customers
Free
1.28.1for iPhone, iPod touch
Age Rating
Dashly Screenshots
About Dashly
Stay connected with your customers and assist them on-the-go with the Dashly mobile app.
Dashly is a platform that can help you: Collect more qualified leads from your traffic without requiring coding skills for setup. Convert website visitors into buyers. Boost your funnel conversion rates from sign-up to payment.
With Dashly's mobile app, you can answer user questions on-the-go. Here's how:
- Help customers choose a product or understand your app You can send product photos, interface screenshots, and documents using the mobile app.
- Stay connected with your customers even when you're away from the computer All user requests from your live chat, social networks, and messaging apps are now available on your smartphone. Filter conversations by operators, tags, and status.
- See the context of the conversation Open the lead card to find contact information, location, conversation history, and other relevant information. You can also add new data to the lead card.
- Answer user questions faster Send saved replies to frequently asked questions and keep track of what a user is typing before they hit send.
- Never miss customer messages Set up push notifications for incoming messages so you don't miss anything important.
- Easily switch from web to mobile and back, and continue the conversation where you left off
Your online and offline statuses and conversation history are synced across all devices and browsers. Before using the app, you need to sign up on dashly.io and install our script on your website. Thank you for choosing Dashly! Best regards, Dashly team
Dashly is a platform that can help you: Collect more qualified leads from your traffic without requiring coding skills for setup. Convert website visitors into buyers. Boost your funnel conversion rates from sign-up to payment.
With Dashly's mobile app, you can answer user questions on-the-go. Here's how:
- Help customers choose a product or understand your app You can send product photos, interface screenshots, and documents using the mobile app.
- Stay connected with your customers even when you're away from the computer All user requests from your live chat, social networks, and messaging apps are now available on your smartphone. Filter conversations by operators, tags, and status.
- See the context of the conversation Open the lead card to find contact information, location, conversation history, and other relevant information. You can also add new data to the lead card.
- Answer user questions faster Send saved replies to frequently asked questions and keep track of what a user is typing before they hit send.
- Never miss customer messages Set up push notifications for incoming messages so you don't miss anything important.
- Easily switch from web to mobile and back, and continue the conversation where you left off
Your online and offline statuses and conversation history are synced across all devices and browsers. Before using the app, you need to sign up on dashly.io and install our script on your website. Thank you for choosing Dashly! Best regards, Dashly team
Show More
What's New in the Latest Version 1.28.1
Last updated on Sep 20, 2023
Old Versions
Fixed a few small but unpleasant bugs
Show More
Version History
1.28.1
Sep 20, 2023
Fixed a few small but unpleasant bugs
1.28.0
Jul 24, 2023
- Updated the entire conversation card.
- Added notification schedule. Now, you can customize the app so that push notifications don’t bother you when you don’t want them to.
- Brought back the saving of written but not sent messages. Now, if you leave a conversation while writing a message, you won’t lose the text you’ve already written.
- Also fixed a few small but unpleasant bugs.
- Added notification schedule. Now, you can customize the app so that push notifications don’t bother you when you don’t want them to.
- Brought back the saving of written but not sent messages. Now, if you leave a conversation while writing a message, you won’t lose the text you’ve already written.
- Also fixed a few small but unpleasant bugs.
1.27.0
May 18, 2023
We did 100% update of the dialogs screen: all messages, text filed with saved replies, knowledge base, slash commands, etc.
Thus, you'll have a better customer communication experience, and we can fix bugs and add new features faster.
Thus, you'll have a better customer communication experience, and we can fix bugs and add new features faster.
1.26.1
Mar 22, 2023
A minor update:
- Improved service security
- Fixed a few bugs
- Improved service security
- Fixed a few bugs
1.26.0
Mar 10, 2023
A minor update:
- Improved service security
- Fixed a few bugs
- Improved service security
- Fixed a few bugs
1.25.9
Feb 27, 2023
While we’re doing a lot of work to update the app, here is a minor release with bug fixes:
- Fixed a bug with the display of user properties;
- Fixed an error with notes saving in the lead card;
- Fixed a bug that didn't let you log out of your account;
- Other minor bugs and crashes.
- Fixed a bug with the display of user properties;
- Fixed an error with notes saving in the lead card;
- Fixed a bug that didn't let you log out of your account;
- Other minor bugs and crashes.
1.25.8
Nov 17, 2022
1.25.8:
Little bugs fix
1.25.7:
We considered the feedback and fixed a lot of bugs! Thank you :) Here's what works better now:
- No more lags in the conversation section, even if you talk to a lot of users.
- By clicking the push notification, your users will go to a specific conversation, not just the app.
- If your agents share links to conversations and follow them, they won't see an error — everything works correctly.
Important: Now, if you have any issues with push notifications, you can enable sending data to developers in your profile. This way we will track and fix bugs faster.
Little bugs fix
1.25.7:
We considered the feedback and fixed a lot of bugs! Thank you :) Here's what works better now:
- No more lags in the conversation section, even if you talk to a lot of users.
- By clicking the push notification, your users will go to a specific conversation, not just the app.
- If your agents share links to conversations and follow them, they won't see an error — everything works correctly.
Important: Now, if you have any issues with push notifications, you can enable sending data to developers in your profile. This way we will track and fix bugs faster.
1.25.7
Nov 9, 2022
We considered the feedback and fixed a lot of bugs! Thank you :) Here's what works better now:
- No more lags in the conversation section, even if you talk to a lot of users.
- By clicking the push notification, your users will go to a specific conversation, not just the app.
- If your agents share links to conversations and follow them, they won't see an error — everything works correctly.
Important: Now, if you have any issues with push notifications, you can enable sending data to developers in your profile. This way we will track and fix bugs faster.
- No more lags in the conversation section, even if you talk to a lot of users.
- By clicking the push notification, your users will go to a specific conversation, not just the app.
- If your agents share links to conversations and follow them, they won't see an error — everything works correctly.
Important: Now, if you have any issues with push notifications, you can enable sending data to developers in your profile. This way we will track and fix bugs faster.
1.25.6
Oct 10, 2022
This is not "wow, so many new features!" release, but not just a "bug fix" either.
For a long time we have worked on Dashly app improvements. As a result, we fixed a lot of things! I'm really happy to list them for you:
- Closed conversations now work properly and disappear from the list of open conversations.
- No more delay when opening a conversation, even if there are a lot of messages in it.
- When you browse a list of conversations, everything works fast.
- The app does not crash on opening or interacting with a file attached to a message.
The app no longer crashes at all! We did a lot of work for future major releases.
For a long time we have worked on Dashly app improvements. As a result, we fixed a lot of things! I'm really happy to list them for you:
- Closed conversations now work properly and disappear from the list of open conversations.
- No more delay when opening a conversation, even if there are a lot of messages in it.
- When you browse a list of conversations, everything works fast.
- The app does not crash on opening or interacting with a file attached to a message.
The app no longer crashes at all! We did a lot of work for future major releases.
1.25.5
Aug 12, 2022
A technical release, nothing interesting, except...
We fixed:
1. If you use Enter in a message, it won't split into different messages anymore.
2. The app won't crash if you open a conversation.
3. The list of conversation update. Now it works correctly.
4. An opportunity to delete your account. We'd like you to stay. But if it is necessary, you know it is possible.
In addition, we fixed more than 10 minor bugs. It turns out it's still an exciting release, though :)
We fixed:
1. If you use Enter in a message, it won't split into different messages anymore.
2. The app won't crash if you open a conversation.
3. The list of conversation update. Now it works correctly.
4. An opportunity to delete your account. We'd like you to stay. But if it is necessary, you know it is possible.
In addition, we fixed more than 10 minor bugs. It turns out it's still an exciting release, though :)
1.25.4
Apr 13, 2022
Now, if you don’t receive push notifications in the app, you can enable sending bug reports directly to developers in your profile and inform our support about it. This will help us solve your problem faster.
1.25.3
Feb 24, 2022
Minor but important update:
- Instagram, Facebook, Telegram won't block your loooong messages. Instead, it is automatically divided into several parts and sent to users.
- In all social networks and messengers, messages are split correctly - separated by a space and not in the middle of a word.
- Now you are able to see Images from Instagram dm, posts and stories in your admin panel, they are loading correctly again.
- We fixed a chat notification bug. Now, if you close the app, you will still recieve a new message notification.
- Instagram, Facebook, Telegram won't block your loooong messages. Instead, it is automatically divided into several parts and sent to users.
- In all social networks and messengers, messages are split correctly - separated by a space and not in the middle of a word.
- Now you are able to see Images from Instagram dm, posts and stories in your admin panel, they are loading correctly again.
- We fixed a chat notification bug. Now, if you close the app, you will still recieve a new message notification.
1.25.2
Feb 22, 2022
Minor but important update:
- Instagram, Facebook, Telegram won't block your loooong messages. Instead, it is automatically divided into several parts and sent to users.
- In all social networks and messengers, messages are split correctly - separated by a space and not in the middle of a word.
- Now you are able to see Images from Instagram dm, posts and stories in your admin panel, they are loading correctly again.
- Instagram, Facebook, Telegram won't block your loooong messages. Instead, it is automatically divided into several parts and sent to users.
- In all social networks and messengers, messages are split correctly - separated by a space and not in the middle of a word.
- Now you are able to see Images from Instagram dm, posts and stories in your admin panel, they are loading correctly again.
1.25.1
Feb 9, 2022
Today we fixed some minor bugs in app. No technical details, the app will get a little better.
1.25.0
Feb 4, 2022
We’ve removed Zoom and Calendly buttons from the dialog panel if you don’t use these integrations. Enjoy your Instagram pics and WhatsApp messages: now they’re displayed nicely.
Changed the app engine to improve the app quicker.
Changed the app engine to improve the app quicker.
1.24.3
Sep 30, 2021
You can now find WhatsApp and Instagram links in a user card (if the user starts dialog from these channels). We also fixed bugs.
1.24.1
Jul 5, 2021
We changed settings in the app core: soon you will receive updates faster. As well, we fixed one more bug, so that now data will boot during the first app visit
1.24.0
Jun 16, 2021
There's a bunch of bug fixes today:
- Try long tap to copy [almost] any user property;
- Enjoy the correct order of messages ;
- Use mobile push, they're working now;
- View the original of the email and work with its attachments;
- Don't miss any operator: operators list is fixed;
- And more useful things. Enjoy!
- Try long tap to copy [almost] any user property;
- Enjoy the correct order of messages ;
- Use mobile push, they're working now;
- View the original of the email and work with its attachments;
- Don't miss any operator: operators list is fixed;
- And more useful things. Enjoy!
1.23.1
Apr 14, 2021
No more crashes when you tap mobile push from our support team. And there are several more invisible updates.
1.22.0
Feb 15, 2021
This update is about small improvements and bug fixes:
- Saved replies don't substitute text in the text field any more. You can add them to your message.
- Fixed notifications, so you'll be only notified about dialogs you want.
- My dialogs filter is working correctly now.
- User avatars don't disappear.
- And other minor improvements.
- Saved replies don't substitute text in the text field any more. You can add them to your message.
- Fixed notifications, so you'll be only notified about dialogs you want.
- My dialogs filter is working correctly now.
- User avatars don't disappear.
- And other minor improvements.
1.21.1
Jan 25, 2021
We cache messages so you can work faster in Dialogs now. Enjoy conversations with your users without long waiting.
1.19.0
Oct 8, 2020
Good news, guys! We added titles and updated search in saved replies both in your app and in web. Repetitive questions are no problem any more with saved replies.
We also worked on success messages for held conversations (now you're sure whether it is successful or not). The last but not the least: chat with our support team is stable again: feel free to ask us any questions there.
And we've also made our app a little more stable. Have a nice day!
We also worked on success messages for held conversations (now you're sure whether it is successful or not). The last but not the least: chat with our support team is stable again: feel free to ask us any questions there.
And we've also made our app a little more stable. Have a nice day!
1.18.0
Sep 7, 2020
Pull-to-refresh: if your internet connection is disappointing or you are dying to get a message from your customer, just pull the dialogues to update manually. We also fixed a bug and now you can attach images up to 10 MB.
1.17.0
Aug 14, 2020
The most important update is that now you can attach not only pics but also files. Send docs to your customers on the go.
There are several more improvements: no more double messages messages; "Clear tag filter" button doesn't hide any more and system messages look just fine now.
There are several more improvements: no more double messages messages; "Clear tag filter" button doesn't hide any more and system messages look just fine now.
1.16.0
Jul 21, 2020
Don't worry if you make mistakes - now you can fix them. Edit or delete your messages right from the app if wrote something wrong. We learn from our mistakes too: we've fixed several bugs, not to tell about dialogs with leadbot and empty bubbles. Don't make mistakes disappoint you :)
Dashly FAQ
Click here to learn how to download Dashly in restricted country or region.
Check the following list to see the minimum requirements of Dashly.
iPhone
Requires iOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
Dashly supports English, Russian
