DEP Live Chat
Free
1.6for iPhone, iPad and more
Age Rating
DEP Live Chat Screenshots
About DEP Live Chat
Award Winning Dealer e Process Proactive Live Chat is now available as a convenient application for Dealerships and businesses to connect with online shoppers without any wait. Responses through email/phone call can be slow, but with the Dealer e Process Live Chat application, you can be available 24/7 to assist customers with their queries from your mobile device or tablet. Online customers are in search of information and answers to their questions in real time. With our new application you can be ready anywhere and anytime to assist your customers. You will no longer miss out on conversations with potential customers while you are away from computer. Dealer e Process Live Chat application allows customers quick-access for instant solutions with just a few keystrokes from your mobile device or tablet. Instant responsiveness, query resolution and proactivity is all that is needed to win customers over. Taking into account all these factors, Dealer e Process Proactive Live Chat adds to greater customer retention, reduces bounce rate, and increases customer satisfaction.
Key Benefits of Dealer e Process Live Chat Application
1. Chat Prompts
Whenever a visitor lands on your website, a notification automatically informs you of their presence. Therefore, a simple alert leads to establishing a hassle-free one-on-one interaction. Hence, your visitors are just a click away.
2. Ease of Use
Our Live Chat application is simple and easy to use. All you will need is an iOS device and an internet connection. Once you download the app, you will sign in using your login credentials and can begin helping visitors from your website, on the go.
3. Instant Chat Response and Fast Query Resolution
With the integration of Dealer e Process Live Chat app, assistance for customers starts from the very moment they land on your webpage and continues until they leave. The conversations started from your mobile device is as convenient as instant messaging or texting. While email and telephone entail lengthy delays, support through our Live Chat Application heightens response time, thus adding more to customer gratification.
4. A 24/7 Touch point
Unlike similar applications, our Live Chat service is available and accessible 24/7. Research shows that 52 % of the customers would go elsewhere if there is a lack of efficient customer service. With Dealer e Process Live Chat, there are no disruptions, no delays and customers can easily sidestep problems that come with lack of availability.
6. Multilingual Services
This application is flexible, providing support in multiple languages. Simply install a language specific virtual keypad on your device and chat in the language of your choice.
Key Benefits of Dealer e Process Live Chat Application
1. Chat Prompts
Whenever a visitor lands on your website, a notification automatically informs you of their presence. Therefore, a simple alert leads to establishing a hassle-free one-on-one interaction. Hence, your visitors are just a click away.
2. Ease of Use
Our Live Chat application is simple and easy to use. All you will need is an iOS device and an internet connection. Once you download the app, you will sign in using your login credentials and can begin helping visitors from your website, on the go.
3. Instant Chat Response and Fast Query Resolution
With the integration of Dealer e Process Live Chat app, assistance for customers starts from the very moment they land on your webpage and continues until they leave. The conversations started from your mobile device is as convenient as instant messaging or texting. While email and telephone entail lengthy delays, support through our Live Chat Application heightens response time, thus adding more to customer gratification.
4. A 24/7 Touch point
Unlike similar applications, our Live Chat service is available and accessible 24/7. Research shows that 52 % of the customers would go elsewhere if there is a lack of efficient customer service. With Dealer e Process Live Chat, there are no disruptions, no delays and customers can easily sidestep problems that come with lack of availability.
6. Multilingual Services
This application is flexible, providing support in multiple languages. Simply install a language specific virtual keypad on your device and chat in the language of your choice.
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What's New in the Latest Version 1.6
Last updated on Jan 23, 2022
Old Versions
IOS 15 fixes
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Version History
1.6
Jan 23, 2022
IOS 15 fixes
1.5
Jun 10, 2021
Transcripts bug fixes
1.4
Jun 3, 2021
Login fix
1.3.14
Jan 8, 2020
Login process bug fixed
1.3.12
Dec 6, 2019
Auto notification removed, now its based on notification settings.
1.3.10
Aug 23, 2019
Dealership Link
UI Improvements
UI Improvements
1.3.9
Jul 19, 2019
Concurrent Login
1.3.8
Apr 18, 2019
WhatsApp chat supported
1.3.5
Nov 26, 2018
UI Improvements
Video Call feature improvement
Video Call feature improvement
1.3.4
Sep 26, 2018
UI fixes
1.3.3
May 28, 2018
UI Improvements
1.3.2
May 18, 2018
Buzz Notifications
Bug fixes
Bug fixes
1.3.1
May 2, 2018
UI Improvement
Chat to SMS support added
Video Call support added
Chat to SMS support added
Video Call support added
1.3.0
Feb 22, 2018
Chat Claim Feature
Push Notification Improvements
Push Notification Improvements
1.2.8
Feb 6, 2018
Claim Chat Integrated
1.2.7
Jan 31, 2018
Claim Chat feature
Live Video Demo Support
UI improvements
Live Video Demo Support
UI improvements
1.2.6
Dec 21, 2017
Bug Fixes
1.2.5
Nov 8, 2017
Facebook Chat Integration
Manager Dashboard
Manager Dashboard
1.2.4
Sep 22, 2017
Auto Login improved
1.2.3
Sep 7, 2017
Reports improvement
1.2.2
Jun 30, 2017
Reporting UI improved
Edit Canned messages support added
Edit Canned messages support added
1.2.1
May 17, 2017
Operator Push notifications fixed
Hybrid Panel background notifications added
Hybrid Panel background notifications added
1.2.0
Apr 25, 2017
Canned Messages Support added
Grid Option added for iPad
Chat head added
Grid Option added for iPad
Chat head added
1.1.1
Feb 15, 2017
New Black Theme
Bug fixes
Bug fixes
1.1
Feb 8, 2017
Performance improvements
Bug fixes
Bug fixes
DEP Live Chat FAQ
Click here to learn how to download DEP Live Chat in restricted country or region.
Check the following list to see the minimum requirements of DEP Live Chat.
iPhone
Requires iOS 11.0 or later.
iPad
Requires iPadOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
DEP Live Chat supports English