Emkon Smart Support

Q: What language does Emkon Smart Support support?

Emkon Smart Support supports Catalan,Chinese,English,French,German,Italian,Polish,Portuguese,Spanish

Free

2.0.1for iPhone, iPad

emkon. Systemtechnik, Projektmanagement GmbH

Developer

Mar 16, 2020

Update Date

Utilities

Category

App Store

Age Rating

Apps in this category do not contain restricted content.

Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

Emkon Smart Support Screenshots

iPad

iPhone

About Emkon Smart Support

Master service challenges with emkon. Smart Support! The app for mobile and worldwide collaboration in service and maintenance offers you:

• Live Video streaming of service processes for remote experts
• Laser Pointer in live video
• Delay-free voice communication via public phone network
• Still image capturing
• Text Chat for quick information exchange
• Joint working / Collaboration on still images in the Whiteboard
• Contact list and call option
• Call history with screenshots
• File manager with share and upload function
• Multipoint calls with several participants
• Easy and intuitive operation

Smart Support provides live video and voice communication from on-site technicians to one or more remote experts. The only requirement is a smartphone, tablet or laptop with a camera and an internet connection. The image quality is especially optimized for service and maintenance. To keep full control of all content, Smart Support is secured with latest encryption technologies.

What's New in the Latest Version 2.0.1

Last updated on Mar 16, 2020

Old Versions

- Improvements in system stability
- Fixed a problem with iOS13 where sometimes no video connection could be established.

Version History

2.0.1

Mar 16, 2020

- Improvements in system stability
- Fixed a problem with iOS13 where sometimes no video connection could be established.

1.0.15

Mar 25, 2018

• Improved security and increased stability • Minor bug fixes and localization customizations • New features: call recording, remote snapshot, remote quality • Fully redesigned and enhanced call history • Revised UI and usability enhancements

Feedback Report