Engage SSF
Free
5.16.0for iPhone, iPod touch
8.9
51 Ratings
City of South San Francisco
Developer
33.5 MB
Size
Dec 15, 2023
Update Date
Utilities
Category
12+
Age Rating
Age Rating
Engage SSF Screenshots
About Engage SSF
Engage SSF lets you contact the City using your smart phone or tablet. You can send us a question, post a complaint about something we are not doing right, or give us kudos for a job well done. Using your device’s GPS, you can upload a specific location (if required) and with the use of its camera, you can attach a picture, as well. Once submitted, report will be routed to the appropriate department within the City and you will be notified when action is taken. Community members can also follow and comment on your submission. Engage SSF makes it easier than ever to reach out to the City!
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What's New in the Latest Version 5.16.0
Last updated on Dec 15, 2023
Old Versions
- Upgrade iOS version
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Version History
5.16.0
Dec 15, 2023
- Upgrade iOS version
5.13.0
Apr 27, 2023
- Improved request form UI to support block submission option
- Added link to Manage Account from user profile
- Bug fixes
- Added link to Manage Account from user profile
- Bug fixes
5.9.5
Mar 11, 2022
We’re updating our iOS application to support the following:
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services
5.9.3
Dec 9, 2021
We’re updating our iOS application to support the following:
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services
5.8.7
Jun 24, 2021
We’re updating our iOS application to support the following:
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services
5.8.4
Dec 5, 2020
We’re updating our iOS application to support the following:
• Swipe left to flag comments
• Accessibility improvements on color contrast, font sizes, and button sizes
• Bug fixes for the map and list views of Requests
• Swipe left to flag comments
• Accessibility improvements on color contrast, font sizes, and button sizes
• Bug fixes for the map and list views of Requests
5.7.0
Jul 28, 2020
We’re updating our iOS application to support the following:
• Support for max character counts on secondary questions
• Required and publicly displayed labels added to secondary questions
• Support for max character counts on secondary questions
• Required and publicly displayed labels added to secondary questions
5.6.9
May 13, 2020
• Fixes crash after commenting in iOS 13.4
5.6.8
Apr 24, 2020
• Check out the new design and updated options for searching, sorting, and filtering in SeeClickFix iOS that gives citizens a more dynamic way to view and manage 311 requests they care about while also providing local governments and service organizations with a mobile tool focused on their individual or departmental work needs, requirements, and daily tasks.
• We upgraded to iOS 13 for related improvements in functionality and performance
• We upgraded to iOS 13 for related improvements in functionality and performance
5.6.4
Nov 22, 2019
Request Card
• Replace map with image to improve scrollability & load performance
• Variation in card layout for requests with or without images included
• Improved performance when initiating a comment from a card
Request Detail
• New commenting design and functionality that includes images in the request carousel (at top of detail view)
• Collapsable details section
• Links (including addresses, phone numbers, and emails) are now clickable in comments
• Request status log
• Additional request details available for service workers
• Clickable location/address section linked to map with toggle for satellite and standard map views & button for Apple maps directions for service workers
• Faster load performance
• Replace map with image to improve scrollability & load performance
• Variation in card layout for requests with or without images included
• Improved performance when initiating a comment from a card
Request Detail
• New commenting design and functionality that includes images in the request carousel (at top of detail view)
• Collapsable details section
• Links (including addresses, phone numbers, and emails) are now clickable in comments
• Request status log
• Additional request details available for service workers
• Clickable location/address section linked to map with toggle for satellite and standard map views & button for Apple maps directions for service workers
• Faster load performance
5.6.2
Sep 25, 2019
Request Card
• Replace map with image to improve scrollability & load performance
• Variation in card layout for requests with or without images included
• Improved performance when initiating a comment from a card
Request Detail
• New commenting design and functionality that includes images in the request carousel (at top of detail view)
• Collapsable details section
• Links (including addresses, phone numbers, and emails) are now clickable in comments
• Request status log
• Additional request details available for service workers
• Clickable location/address section linked to map with toggle for satellite and standard map views & button for Apple maps directions for service workers
• Faster load performance
• Replace map with image to improve scrollability & load performance
• Variation in card layout for requests with or without images included
• Improved performance when initiating a comment from a card
Request Detail
• New commenting design and functionality that includes images in the request carousel (at top of detail view)
• Collapsable details section
• Links (including addresses, phone numbers, and emails) are now clickable in comments
• Request status log
• Additional request details available for service workers
• Clickable location/address section linked to map with toggle for satellite and standard map views & button for Apple maps directions for service workers
• Faster load performance
5.6.0
Jul 19, 2019
Communication is critical so we've improved commenting on requests with a new design and better image loading and status changes
We've also added internal commenting for service providers to better facilitate the communications necessary to resolve requests
We included deep linking to requests so you can have direct access to issues in the app from shared links in emails or messages.
Last but not least, we smashed a few bugs in viewing and navigating organizations in your area, updated the issue card UI, and made it easier to share issues with your neighbors
We've also added internal commenting for service providers to better facilitate the communications necessary to resolve requests
We included deep linking to requests so you can have direct access to issues in the app from shared links in emails or messages.
Last but not least, we smashed a few bugs in viewing and navigating organizations in your area, updated the issue card UI, and made it easier to share issues with your neighbors
5.1.11
Jan 2, 2019
Quick navigation to report issues, find issues, learn about your city, and manage your profile.
Smarter reporting to identify, locate, and submit issues.
Dynamic Map and List of nearby issues.
New Place tab to find more city services.
More ways to share with friends and neighbors.
Smarter reporting to identify, locate, and submit issues.
Dynamic Map and List of nearby issues.
New Place tab to find more city services.
More ways to share with friends and neighbors.
4.6.5
Aug 15, 2015
• Upgraded SDK to iOS 8
• Added 64-bit support
• Architecture improvements
• UI/Design improvements
• Bug fixes
• Added 64-bit support
• Architecture improvements
• UI/Design improvements
• Bug fixes
4.5.2.3
Jan 19, 2015
• Add emergency disclaimer.
4.5.1
Dec 3, 2014
Engage SSF FAQ
Click here to learn how to download Engage SSF in restricted country or region.
Check the following list to see the minimum requirements of Engage SSF.
iPhone
Requires iOS 15.0 or later.
iPod touch
Requires iOS 15.0 or later.
Engage SSF supports English, Arabic, Filipino, French, German, Italian, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Tagalog, Traditional Chinese, Vietnamese
