EnRoute Mobile

EnRoute Mobile


Public Safety Mobile Data


Free

25.000.002for iPhone, iPad and more
9.3
3 Ratings
Epic Genius LLC
Developer
289.6 MB
Size
Mar 21, 2024
Update Date
Business
Category
17+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
EnRoute Mobile Screenshots
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About EnRoute Mobile

Emergency response personnel need real-time access to critical, situational information to effectively respond to incidents as quickly and safely as possible. To ensure that your law, fire/EMS, and ambulance responders are properly equipped with the right information at the right time to make informed decisions and deliver faster and safer incident outcomes, you need an easy-to-use, high-performance, mobile computer-aided dispatch (CAD) solution.
Improve call response times

Your law, fire/EMS, and ambulance responders can respond to incidents faster and have quick and easy access to critical information to help better protect your citizens and themselves.
You’ll maximize response performance and safety, and ensure your responders are better able to respond.

Your agency can:
• Simplify and accelerate response to emergencies and time-critical situations.
• Facilitate responder real-time access to critical information.
• Reduce responder dependency on dispatch by allowing field personnel to perform status changes and obtain incident information.
• Decrease radio traffic from the dispatch center by using silent dispatch
• Use visual representation of all units to enhance the strategic awareness and placement of resources.
Respond quickly
• Improve response times by receiving adjusted routing recommendations from dispatch with turn-by-turn text directions based on factors such as street closures and construction.
• View routing information and nearby units on map screens.
• Initiate incidents from the field.
• Assign additional units as backups on calls.

Quickly get critical information
• Easily view caution-flag buttons that provide information such as caution notes, emergency contact information, approach instructions, and special equipment requirements.
• Quickly access diagrams of major facilities that show ingress, egress, and navigation information, as well as hazmat material locations.
• Send and receive messages with the communications center and other field units.
• Scan driver’s licenses and photographs.

Stay informed of ongoing incidents in real time
• Easily update and access incident information, unit states, and situation notes in real time.
• Speed up information access with input options such as a keyboard with single-hand support, programmable function keys, touchscreen support, and big-button keypad screens.
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What's New in the Latest Version 25.000.002

Last updated on Mar 21, 2024
Old Versions
Corrected Issue with Scrolling of Facility and Priority on To Facility Status Change.
Corrected Issue with Opening Global View Screen.
Show More
Version History
25.000.002
Mar 21, 2024
Corrected Issue with Scrolling of Facility and Priority on To Facility Status Change.
Corrected Issue with Opening Global View Screen.
25.000.001
Feb 6, 2024
Modify the Settings login and access to use the data returned from login.
Enable To Facility - Facility Dropdown list to allow for type ahead searching.
Modify the Patient Signature Form to add patient name.
Corrected issue with Unit Status screen search filter.
25.200.000
Dec 14, 2023
*iOS 17 modifications
*Added setting to disable mapping throughout application.
*Corrected Issue with priority note setting not creating priority note when adding a note.
*Added audio and haptic feedback to status change buttons on incident detail screen with settings to enable/disable
*Added Testing or Production text to login to version number popup to show system access
*Added all responding units to IDS to show any units on incident
*Added Global View screen to show all incident and units tracking on single screen. Contact support to enable
25.199.199
Jun 1, 2023
*Corrected issue with priority notes not highlighting properly.
*Enabled phone number of "persons" tab on IDS to be clicked to initiate call.
*Improved scrolling of Unit Status Screen.
*Added "auto cache clearing" every hour of usage.
*Modified map centering to utilize lat/lon from config files.
*Improved garbage data collection and memory usage.
25.199.198
Mar 14, 2023
Corrected Issue with Summary Screen header sorting
Minor Bug Fixes
25.199.197
Feb 20, 2023
*Created setting to hide # of patient on To Facility status change for law and fire.
*Added setting to hide the send and reply message button from the application.
*Added signature capture form to be filled out when going into patient transfer status change.
*Created new setting that requires the unit field to be filled out at login.
*Added ability to use lat/lon on address for create a call screen.
*Corrected issue with PDF preplan items not displaying properly.
*Corrected issue with priority filtering active and waiting calls screens causing crashes.
25.199.196
Dec 15, 2022
*Corrected issue with sorting button on Unit Status screen.
*Improved drag and drop of column selector on Unit Status screen.
*Minor bug fixes
25.199.195
Oct 25, 2022
*Added validation to change agency popup to show if invalid agency ID is entered
*Corrected issue with unit status screen not updating
*Corrected issue with Agency and Zone Filter not showing in night mode
*Corrected issue with Change Agency ID popup text input not showing in night mode
*Added "elapsed time" to unit status screen columns (AMBULANCE ONLY)
*Corrected issue with Unit Status Screen not showing in night mode
*Corrected main screen current status text and Assign Self Button to be hidden when user logs in as supervisor
*Added setting to hide traffic stop button (LAW ONLY)
*Minor Bug Fixes
25.199.194
Aug 4, 2022
*Corrected issue with post data showing in wrong status on main screen (AMBULANCE ONLY)
*Corrected issue with messages not being sent correctly (AMBULANCE ONLY)
*Corrected issue with assigned incident not being received correctly on IDS when unit is replaced or exchanged (AMBULANCE ONLY)
*Minor Bug Fixes
25.199.193
Jun 21, 2022
*Added Post information to Main Screen When Unit is Available and EnRoute to Post (AMBULANCE ONLY)
*Added New Column Options to Summary Screen - Zone, Zone Code, Area, Area Code, District, Jurisdiction
*Added Ability to Select Multiple Zones from Zone Filter and Multiple Agencies from Agency Filter
*Disabled New Message Banner When "Enable CAD Messaging" Setting is Disabled.
*Corrected Issue with "Add Note" Button Located in Notes Section of IDS Not Disabling When "Add Note" Setting is Disabled.
*Corrected issue with in-app navigation map not transitioning to night mode properly.
*Added "Scheduled Date" Column to Summary Screen
*Added "Scheduled Date" to Incident Detail Screen (Hidden if No Scheduled Date)
*Minor Bug Fixes
25.199.192
Feb 16, 2022
*Corrected issue with unit label banner on incident detail screen map not showing properly when app is in day/night mode and when device is in light/dark mode
*Added button to active and waiting screens to allow fire/ambulance to see each others calls. Setting/parameter added to enable/disable this option. NOTE: This option is DISABLED by default
*Added address to transports section of incident detail screen (AMBULANCE ONLY)
*Modified prior incident search screen to allow for searching by additional paramters such as phone number, unit, tag
25.199.191
Oct 13, 2021
*Added Setting to Disable Emergency Notification Button
*Updated Application to Utilize iOS 15
*Added Ability to "Add a Person" to an Active Incident (Contact Support if Functionality Needs to be Enabled)
*Corrected Issue with Some Users Reporting "Session Invalid" After Logout
*Corrected Issue with Tracking Map Not Properly "Clustering" with Multiple Units in Exact Same X/Y
*Minor Bug Fixes
25.199.190
Sep 9, 2021
*Added ability to customize Unit Status screen by adding columns
*Minor bug fixes
25.199.189
Jul 24, 2021
*Changed patient input on To Facility popup to use a selector. Increased mileage input field size
*Modified unit login field to default to capitalized characters
*Minor Bug Fixes and Improvements
25.199.188
May 12, 2021
Fix Issue with GPS Reporting
25.199.187
May 3, 2021
*Added Role Based Permissions and Auto Config Utilizing AgencyID instead of config URL
*Added # symbol to unit list on IDS to show primary unit - LAW Only
*Modified tag check form to use the default state from the settings
*Added Non-Hydrant Water Sources to Incident detail Screen - CAD Update Required
*Corrected Issue when switching to nightmode the summary screen is not transitioning all text and background
*Added Tac channel and Area to summary screen column selector
*Added "staffing" popup to enroute status change with setting to turn enable/disable
*Added "staffing" options to login - FIRE Only
*Corrected Issue with Message summary on messages screen not showing in night mode
*Added additional Unit Status Screen Filters
*Added Emergency Notification system. (User holds bottom information banner for 5 seconds to activate popup to submit emergency notification)
*Corrected Issue with Unit Names Not Visible in Nightmode for Ambulance Users
*Add setting to modify label of secondary status change button to say "More Statuses"
*Add Tac Channel and Box Area data to incident detail screen - FIRE Only
*Ability to add columns and data to Unit Status & Summary Screen
*Add Emergency Message notification popup with Emergency message is received with setting to enable/disable
25.199.186
Dec 3, 2020
*Enabled Application to Utilize iOS 14
*Modified Dark Mode to Use Device Settings. This Allows for Automatic Day/Night Mode Transitions Based on Time
*Modified Summary Screen to Make Actives Section Larger and Waiting Section Smaller
*Added Loading Dialog to Actives & Waiting Calls Buttons on Main Screen
*Improved Visibility of Self Assign Button
*Added Button to Top of Right Corner of Maps to Enable Full Screen Mapping
*Added Button to Top of Messages Inbox to "Delete All" Messages
*Added Button to Report Section on Incident Detail Screen to Assign Report #
*Added Icons to Messages in Inbox to Show Type of Message (V - red triangle, H - red circle, M - black circle, L - clear circle, CIC-TAG - green circle, CIC-DL - yellow circle)
*Corrected Issue with keyboard Covering Inputs on Create Call Screen for Handheld Devices
*Modified Banner Image on Main Screen to Switch to Dark Background in Nightmode
*Added DT Check to Queries Menu (Law ONLY)
*Added Emergency Notification system. (User holds bottom information banner for 5 seconds to activate popup to submit emergency notification)
*Corrected Issue with Unit Names Not Visible in Nightmode for Ambulance Users
*Added "Agency Filter" Button to Tools Menu
*Added "Agency Filter" Setting to Enable/Disable Tools Menu Button
*Corrected Issue with Supervisor Only Setting Not Properly Limiting Status Change Buttons and Self Assign Buttons
*Added Bolo Message notification popup with BOLO message is received and new setting
25.199.185
Jul 10, 2020
*Modified Login Screen to Allow Entry of Vehicle #, Employee # (2 Spots), Vehicle Mileage
*Added Settings to Enable/Disable Additional Login Fields - Vehicle, Employee 1 & 2 and Mileage
*Corrected Issue with Some Users Reporting DL Check and Tag Check Forms Crashing (Law ONLY)
*Enabled Application to Allow Login to Bring Unit on Duty (Law Only)
*Implemented Ability to Enable "Auto Status Change" for EnRoute and OnScene Based on GPS Location of User. (Must Enable Location Permissions to "Always Allow" to Enable this Feature) (Unit Must Be Moving 5mph to Trigger EnRoute & Must be Stopped Within Distance Setting to Trigger OnScene Status Change)
*Enabled Background GPS tracking to Submit Position Information Even When Application is Not Visible. (Must Enable Location Permissions to "Always Allow" to Enable This Feature)
*Added Setting to Enable/Disable Background GPS Tracking & Auto Status Change Independently
*Added Setting to Determine Distance Around Location to Trigger OnScene Status Change.
*Added Flow & Cap Color to Hydrant List and Hydrant Map Banner on Incident Detail Screen
*Corrected Issue with Message Reply Screen Not Entering Reply-To Address Properly
*Modified Message Reply Screen to Show Initial Message at Under New Reply Message with Separation Line Between
*Improved Error Messages for Create Call and Close Call Screens to Provide More Details
*Corrected Issue with Unit Names Not Showing Properly on Incident Detail Screen Map in Nightmode
*Added "Profile Data Form" to Queries Menu (LAW Only)
*Corrected Issue with Next Button on Login Screen Improperly Submitting Login Request
*Added Drivers License Section to Incident Detail Screen (Law Only)
*Modified Close Call Screen to Separate Dispositions for Primary and Secondary
*Added Notification and/or Error Messaging to "Add Note" Screen
25.199.184
May 7, 2020
*Improved Login Error Messages to Provide More Detail
*Added "Additional Location" Information to Incident Detail Screen (Ambulance Only)
*Added "Occurred Location" Information to Incident Detail Screen (Law Only)
*Added Additional Filters to Unit Status Screen to Allow Filtering by Status, Zone, Agency and Unit Name
*Modified Nature Field in Create Call and Close Call Screen to Show Limited Natures
*Corrected Issue with the Message Screen Not Loading Properly
*Added Setting to Enable/Disable GPS Position Submission
*Corrected Issue with Unit Search Field on Unit Status Screen Not Showing Properly in Nightmode
*Corrected Issue with Ambulance Users Reporting Crashing on Incident Detail Screen
*Corrected Issue with CIC Message Details Not Showing Properly in Nightmode
*Modified "Track Units' Screen to Show Unit Name Banner Properly in Nightmode
*Added Button to Switch Spill Popup Map on Incident Detail Screen from Street Map to Satellite Map and Back.
*Added Button to Switch Hydrant Popup Map on Incident Detail Screen from Street Map to Satellite Map and Back.
*Modified Spill Popup Map Banner to show Lat/Long of 911 Spill Location Instead of Address of Incident
*Corrected DL Check and Tag Check Queries in Law to Clear when Submitted
*Corrected Issue with Bolo Search Screen in Law Not Displaying Properly
*Modified DL Check Form to Include Ability to Request DL Photo (Law Only) (Not Available to All Users)
*Corrected Miscellaneous Screen Issues with Nightmode Not Displaying Correctly
*Added Search Box at Top of Disposition List on Close Call Screen
*Modified Incident Detail Screen to Show Call Priority Information Properly
*Improved Traffic Stop Screen to Show Proper Loading and Error Messages When Submitted. Along with Proper Auto Loading of New Traffic Stop Incident
*Corrected Issue with Search Box not Filtering Properly at Top of User, Console, MDC lists on the New Message Screen.
*Corrected Unit Location Input Box to be Visible in Nightmode
*Added Article Check Form to Queries (Law Only)
*Added Gun Check Form to Queries (Law Only)
*Added Handicap Placard Check Form to Queries (Law Only)
25.199.183
Apr 8, 2020
*Added Ability to Reset User Password from Settings Login Screen
*Corrected Issue with Some Users Reporting Hydrants Missing from Incident Detail Map
*Corrected issue with the Settings Login Screen Not Visible in Nightmode
25.199.182
Apr 1, 2020
*Modified the banner associated with the map icons on all incidents, active, waiting incidents to use priority code.
*Set banner icons on main screen, actives and waitings screen to use the background color and text color of the priority of the incident.
*Corrected issue with "add a note" function not working properly.
*Corrected issue with some users reporting prior incidents on incident detail screen not working.
*Added new call audio notification to summary screen and split screen in addition to main screen.
*Added hospital divert information to "To Facility" popup when selecting facility to transport to.
*Added ability to track responding units locations via incident detail screen map. (AVL Required)
25.199.181
Mar 3, 2020
*Removed popup alert error messages for data connectivity and mobile service connectivity
*Added button to incident detail screen to allow basic routing from user location to incident location.
*Added new error messages that slide in from top of screen when data connectivity is lost. Messages will disappear after 4 seconds.
*Modified column headers for area, zone, district sections to make them bold and more easily identifiable
*Corrected spacing on login screen for iPhone X and newer devices
*Corrected issue with the "Search Places" screen not returning results.
*Corrected issue with boundary notes showing red background for notes not considered "caution" notes
*Fixed issue with To Facility and At Facility fields not showing properly in nightmode
*Added “available statuses” to enable units to change statuses while not assigned an incident (NOTE: Update to mobile service required for this feature to function properly. Contact support for this feature)
25.199.180
Jan 10, 2020
*Added Release Date to Popup Screen Showing Release Version Number
*Added Latitude & Longitude to Incident Detail Screen
*Added Ability to Click Latitude & Longitude on Incident Detail Screen and Route to Incident via Latitude/Longitude
*Corrected Issue with Some Users Reporting Log Out Timer Alert not Showing.
*Corrected Issue with To Facility Popup Not Showing Properly in Nightmode
*Corrected Issue with Some Users Reporting Incident Note Times Incorrect.
*Minor Bug Fixes
25.199.179
Oct 29, 2019
*Added Report Number Section to Incident Detail Screen to Show All Report Numbers Assigned to Incident with Additional Details.
*Added Main Report Number to Incident Detail Screen
*Corrected Issue With Self unit Times Not Reporting Properly.
*Added Refresh Button to Main Screen to Enable Manual Checking of New Incidents
*Changed Icons to Popup Hydrant Map on Incident Detail Screen
*Added User Location and Incident Location to Popup Hydrant Map on Incident Detail Screen
*Updated Push Notification System
*Added Setting to Enable "Auto" Checking and Updating of Remote Configuration Files
*Added Basic Error Messages if API Data Connectivity is lost.
*Corrected Issue with Some Users Reporting Audio Notifications Not Setting Properly
*Minor Bug Fixes
25.199.178
Sep 16, 2019
*Added Setting to Identify Agency ID
*Added Push Notification "Data Tags" for Agency ID and Unit
*Modified Prior Incidents Lookup on Incident Detail to Only Happen Upon Initial Screen Load without Refresh
*Added Paging to Prior Incident Search Screen to View Additional Pages of Results
*Fixed Issue with Some Users Reporting They Are Unable to Select a Facility During "To Facility" Routing.

EnRoute Mobile FAQ

Click here to learn how to download EnRoute Mobile in restricted country or region.
Check the following list to see the minimum requirements of EnRoute Mobile.
iPhone
Requires iOS 14.1 or later.
iPad
Requires iPadOS 14.1 or later.
iPod touch
Requires iOS 14.1 or later.
EnRoute Mobile supports English

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