Factoreal Agent App
Factoreal
Free
2.10.14for iPhone, iPod touch
Age Rating
Factoreal Agent App Screenshots
About Factoreal Agent App
Connect with your customers on the move. Pick up a conversation from chatbots, anytime, anywhere. Factoreal Agent App is a real-time messaging app that empowers support agents and sales executives to view, monitor, and take control of their 1:1 customer conversations in real time from anywhere. The app allows you to initiate a human takeover and continue conversations where the automated bot left off. It lets you seize the opportunity when you see a good lead matching your buyer persona, and seamlessly take control of that conversation on the app. You can also view and assign conversations to colleagues based on user replies.
Use the Factoreal Agent App to:
- Monitor both bot and live-chat conversations
- Talk to customers in real-time
- See customer profiles and complete time-stamped transcripts
- Receive alerts when customers want to talk to you
- Receive updates on business data the moment they happen
Use the Factoreal Agent App to:
- Monitor both bot and live-chat conversations
- Talk to customers in real-time
- See customer profiles and complete time-stamped transcripts
- Receive alerts when customers want to talk to you
- Receive updates on business data the moment they happen
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What's New in the Latest Version 2.10.14
Last updated on Mar 6, 2023
Old Versions
Reset password- email notification fixed
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Version History
2.10.14
Mar 6, 2023
Reset password- email notification fixed
2.9.12
Jan 27, 2023
Factoreal Agent App FAQ
Click here to learn how to download Factoreal Agent App in restricted country or region.
Check the following list to see the minimum requirements of Factoreal Agent App.
iPhone
Requires iOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
Factoreal Agent App supports English