Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

FordDirect SMRM Screenshots

iPhone

About FordDirect SMRM

Customers and prospects research businesses like yours everywhere they go--relying on reviews and online information as they would word-of-mouth recommendations. These online reviews can impact the bottom line, as savvy companies know.

With the FordDirect Social Media and Reputation Management (SMRM) app, you'll be able to follow what your customers are saying, understand their online feedback, offer a better experience, and attract new customers, all on one platform.

The FordDirect SMRM app helps you:

- Access your online reviews from a single, easy-to-use interface
- Get real-time alerts when your business gets a new review
- Respond to online reviews and customer surveys from one dashboard
- Create, approve, and schedule social posts on Facebook, Instagram, Twitter, and Google My Business
- Stay on top of conversations with your local community on your social pages
- Follow up on tasks that require resolution
- Watch your Reputation Score and star ratings rise

What's New in the Latest Version 5.2.5

Last updated on Jul 28, 2023

Old Versions

Performance improvements and bug fixes

Version History

5.2.5

Jul 28, 2023

Performance improvements and bug fixes

5.2.4

Jul 20, 2023

Bug fixes and performance improvements

5.2.3

Jun 23, 2023

Bug fixes and performance improvements

5.2.2

May 25, 2023

Rollback and bug fixes

5.2.1

May 25, 2023

Add support for Boots report

5.2

Apr 17, 2023

Improvements and bug fixes.

5.1.9

Apr 13, 2023

Improvements and bug fixes.

5.1.8

Mar 24, 2023

Bug fixes.

5.1.7

Mar 16, 2023

Improvements and bug fixes.

5.1.6

Mar 13, 2023

Bug fixes.

5.1.5

Mar 10, 2023

Improvements to Home Tab.

5.1.4

Feb 24, 2023

Bug fixes.

5.1.3

Feb 16, 2023

Bug fixes

5.1.2

Jan 17, 2023

Fixed an issue with in-app survey feedback

5.1.1

Dec 21, 2022

Bug fixes

5.1.0

Dec 16, 2022

-Add the ability to leave in-app surveys
-Bug fixes

5.0.9

Dec 8, 2022

Improvements and bug fixes.

5.0.8

Nov 28, 2022

Improvements and bug fixes.

5.0.7

Nov 18, 2022

Bug fix.

5.0.6

Oct 25, 2022

Bug fixes

5.0.5

Oct 20, 2022

Improvements and big fixes.

5.0.4

Oct 14, 2022

Bug fixes

5.0.3

Oct 7, 2022

-Improving Filters UI so it’s easier to identify which filters are applied in the Filters screen.
-Simplifying the Review Requesting experience so you can easily view the preview of the request that will be sent to your customers.
-Making the app UI sleeker and modern across the app.

5.0.2

Sep 23, 2022

Improvements and bug fixes.

5.0.1

Aug 26, 2022

Improvements and bug fixes.

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