FortiFone
Free
7.0.2for iPhone, iPad and more
Age Rating
FortiFone Screenshots
About FortiFone
Say “Hello” with the secured FortiFone softclient and stay connected to the office, never missing an important call. With the FortiFone softclient you transform your mobile device into an extension connected to the FortiVoice phone system, giving you a truly unified communication experience.
With the intuitive interface of the FortiFone softclient, you’ll be able to get up and running, answer and transfer calls, call other extensions on the FortiVoice and check your voicemail with ease. All this as if you were really in the office.
Feature highlights:
• A true extension of the FortiVoice
• G. 711u, G.711a, G.729a, G.722 Codec support
• Do not disturb
• Call forwarding, transfer and hold
• Visual voicemail
• Call history
• Contacts with favorites and the system directory
• Bluetooth headset support
Download the free FortiFone softclient and get connected today.
For full feature capabilities, a license is required on the FortiVoice phone system. For licensing information please contact a FortiVoice sales representative.
With the intuitive interface of the FortiFone softclient, you’ll be able to get up and running, answer and transfer calls, call other extensions on the FortiVoice and check your voicemail with ease. All this as if you were really in the office.
Feature highlights:
• A true extension of the FortiVoice
• G. 711u, G.711a, G.729a, G.722 Codec support
• Do not disturb
• Call forwarding, transfer and hold
• Visual voicemail
• Call history
• Contacts with favorites and the system directory
• Bluetooth headset support
Download the free FortiFone softclient and get connected today.
For full feature capabilities, a license is required on the FortiVoice phone system. For licensing information please contact a FortiVoice sales representative.
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What's New in the Latest Version 7.0.2
Last updated on Mar 6, 2024
Old Versions
1. SMS enhancements.
2. Emergency number support. When the user dials the emergency number (such as 911), FortiFone automatically redirects the call to the smartphone's native dialer to call the emergency number.
3. PBX authentication support for voice-chat integration.
4. Fixed FortiFone app crash issue when trying to access the directory.
2. Emergency number support. When the user dials the emergency number (such as 911), FortiFone automatically redirects the call to the smartphone's native dialer to call the emergency number.
3. PBX authentication support for voice-chat integration.
4. Fixed FortiFone app crash issue when trying to access the directory.
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Version History
7.0.2
Mar 6, 2024
1. SMS enhancements.
2. Emergency number support. When the user dials the emergency number (such as 911), FortiFone automatically redirects the call to the smartphone's native dialer to call the emergency number.
3. PBX authentication support for voice-chat integration.
4. Fixed FortiFone app crash issue when trying to access the directory.
2. Emergency number support. When the user dials the emergency number (such as 911), FortiFone automatically redirects the call to the smartphone's native dialer to call the emergency number.
3. PBX authentication support for voice-chat integration.
4. Fixed FortiFone app crash issue when trying to access the directory.
7.0.1
Nov 4, 2023
1. Added PBX business contact support
7.0.0
Aug 10, 2023
1. Allow mobile soft client to use internal DNS server.
2. Solved iPhone user failed to make call with FortiVoice cloud PBX over the cellular network issue.
3. Provide the basic chat feature support.
2. Solved iPhone user failed to make call with FortiVoice cloud PBX over the cellular network issue.
3. Provide the basic chat feature support.
3.0.19
Nov 30, 2022
1. Enabled UDP keep-alive on the signalling path with Cloud PBX.
3.0.18
Feb 15, 2022
1. Voicemail API support for monitoring the voicemails of other extensions.
2. Solved an authenticate failed case after prolonged periods of inactivity.
3. Added iPad support.
2. Solved an authenticate failed case after prolonged periods of inactivity.
3. Added iPad support.
3.0.17
Jul 30, 2021
1. French language is supported.
2. FortiFone softclient provides diagnostic UDP jumbo frame detection. For a FortiVoice Cloud account, if the UDP jumbo frame detection fails, the mobile softclient will switch from UDP to TCP automatically.
3. FortiVoice Cloud diagnostic log uploading function is supported.
4. Fixed FortiFone softclient fails to register with DNS issue.
5. Fixed FortiFone softclient making call issue when using LTE IPv6.
2. FortiFone softclient provides diagnostic UDP jumbo frame detection. For a FortiVoice Cloud account, if the UDP jumbo frame detection fails, the mobile softclient will switch from UDP to TCP automatically.
3. FortiVoice Cloud diagnostic log uploading function is supported.
4. Fixed FortiFone softclient fails to register with DNS issue.
5. Fixed FortiFone softclient making call issue when using LTE IPv6.
3.0.16
Jun 14, 2021
1. Fixed a random iPhone incoming/outgoing call failure caused by DNS server.
3.0.15
May 7, 2021
1. Provided backup SIP proxy and backup WEB server support in FortiVoice cloud environment.
2. Provided diagnostic function for FortiVoice cloud account.
3. Applied cloud service certificate and client certificate check.
4. Solved some crash issues in the last release.
2. Provided diagnostic function for FortiVoice cloud account.
3. Applied cloud service certificate and client certificate check.
4. Solved some crash issues in the last release.
3.0.14
Dec 1, 2020
1. Resolved crashing issues around iOS 14.
2. Fixed a call log callback issue if the call is a forwarded call.
2. Fixed a call log callback issue if the call is a forwarded call.
3.0.13
Oct 31, 2020
• 48 hour grace period added to continue SIP functionality if HTTP login has failed.
• Fixed an answering incoming call crash issue.
• Fixed a no audio issue.
• Fixed an answering incoming call crash issue.
• Fixed a no audio issue.
3.0.12
Sep 17, 2020
• Deep link support for FortiVoice with version 6.4 installed.
• DNS failover support.
• iOS 14 support.
• DNS failover support.
• iOS 14 support.
3.0.11
Jul 31, 2020
• Fixed a contact directory crash issue when connecting to a FortiVoice running version 5.3.
• Fixed an adding personal contact bug when connected to FortiVoice running version 5.3.
• Fixed an adding personal contact bug when connected to FortiVoice running version 5.3.
3.0.10
Jul 26, 2020
• Personal contacts automatically uploaded to FortiVoice User Portal.
• Avatar support. Feature requires FortiVoice to have software version 6.4.0.
• Audio quality indicator displayed when low quality is detected.
• Opus audio codec is supported.
• Long press * for a 2 second pause ( , ) while dialing.
• Support "+" while dialing international number.
• Avatar support. Feature requires FortiVoice to have software version 6.4.0.
• Audio quality indicator displayed when low quality is detected.
• Opus audio codec is supported.
• Long press * for a 2 second pause ( , ) while dialing.
• Support "+" while dialing international number.
3.0.9
Jun 6, 2020
• Enable multiple accounts.
• Ability to revoke the softclient license.
• Switch among multiple Bluetooth devices in a call.
• Fixed Intermittent no audio issue with car Bluetooth after the incoming call is answered.
• Fixed conference call hold bug.
• Enhanced missed call and voicemail notification.
• Ability to revoke the softclient license.
• Switch among multiple Bluetooth devices in a call.
• Fixed Intermittent no audio issue with car Bluetooth after the incoming call is answered.
• Fixed conference call hold bug.
• Enhanced missed call and voicemail notification.
3.0.8
Apr 22, 2020
• Enable FortiFone TLS1.2 and TLS1.3 support besides TLS1.1.
• History and Contact displays total entries in each section.
• Update QR code autoprovision settings if PBX HTTPS port has been changed.
• Support number copy from contacts and call history.
• Fixed "Add to Favorite" bug.
• Automatically release previous softclient license after the app is deleted and reinstalled.
• History and Contact displays total entries in each section.
• Update QR code autoprovision settings if PBX HTTPS port has been changed.
• Support number copy from contacts and call history.
• Fixed "Add to Favorite" bug.
• Automatically release previous softclient license after the app is deleted and reinstalled.
3.0.7
Apr 18, 2020
• Enable FortiFone TLS1.2 and TLS1.3 support besides TLS1.1.
• History and Contact displays total entries in each section.
• Update QR code autoprovision settings if PBX HTTPS port has been changed.
• Support number copy from contacts and call history.
• Fixed "Add to Favorite" bug.
• Automatically release previous softclient license after the app is deleted and reinstalled.
• History and Contact displays total entries in each section.
• Update QR code autoprovision settings if PBX HTTPS port has been changed.
• Support number copy from contacts and call history.
• Fixed "Add to Favorite" bug.
• Automatically release previous softclient license after the app is deleted and reinstalled.
3.0.6
Mar 23, 2020
• Voicemail shortcut added to History entries that have left voicemail.
• DND, Missed Call and Voicemail notifications added.
• Automatic formatting of number while dialing.
• Diagnostic functions available during login failure.
• Enhanced incoming call handling.
• DND, Missed Call and Voicemail notifications added.
• Automatic formatting of number while dialing.
• Diagnostic functions available during login failure.
• Enhanced incoming call handling.
3.0.5
Mar 5, 2020
1. Enhanced incoming call handling.
2. Supported dark mode.
3. Provided keypad dial tone.
4. Fixed an auto attendant transfer bug.
2. Supported dark mode.
3. Provided keypad dial tone.
4. Fixed an auto attendant transfer bug.
3.0.4
Jan 16, 2020
1. Fixed connecting state bug when answering incoming call from the lock screen.
2. Fixed missing directory entries bug.
2. Fixed missing directory entries bug.
3.0.3
Jan 3, 2020
1. Resolved issue with no audio present after answering a call from the lock screen.
3.0.2
Nov 29, 2019
- Fixed no audio present issue after answering a call from the lock screen.
3.0.1
Nov 1, 2019
- Diagnostic Report has been added to the Account settings.
- Report Issue has been added to Preferences when Logging is enabled.
- Added support for automatic account configuration upgrade when FortiVoice is upgraded from 5.3 to 6.0.
- Optimized incoming call handling.
- Report Issue has been added to Preferences when Logging is enabled.
- Added support for automatic account configuration upgrade when FortiVoice is upgraded from 5.3 to 6.0.
- Optimized incoming call handling.
3.0.0
Aug 22, 2019
1. Compatible with FortiVoice firmware 5.3 and 6.0.
2.1.7
Jun 12, 2019
1. Resolved issue with calls randomly breaking up after a 30 minutes.
2.1.6
Apr 13, 2019
1. Minor optimization on call history detail display.
FortiFone FAQ
Click here to learn how to download FortiFone in restricted country or region.
Check the following list to see the minimum requirements of FortiFone.
iPhone
Requires iOS 15.0 or later.
iPad
Requires iPadOS 15.0 or later.
iPod touch
Requires iOS 15.0 or later.
FortiFone supports English, French, Portuguese, Spanish
