Gainsight
Customer Success Anywhere
Free
5.1.0for iPhone
Age Rating
Gainsight Screenshots
About Gainsight
Stay on top of important activities and customer interactions
• Enjoy the full richness of Timeline, on the go
• Use search and filters to get a more personalized experience
• Manage your private drafts
• Consume and edit rich-text
Capture notes, action items, and other key details from anywhere
• Rich activity creation experience, with formatting and @mention capabilities
• Populate standard and custom fields… no detail left behind!
Access information about your companies and relationships
• Use search to get 360 details about a company or a relationship
• Access company specific information like summary, attribute, scorecard, surveys, company intelligence and sponsor tracking
• Access the timeline entries for a particular company or relationship
Get smart, actionable notifications
• Get notified when you are @mentioned in an important conversation
• Connect your Google or Outlook calendar for timely meeting prep and quick note-taking
Get every detail and insight quickly with Sally
• Conversational AI bot that is always at your disposal, making you even more productive!
• Easily consume:
• Customer summary and attributes
• Full health scorecard
• NPS survey responses
• Tracked sponsors
• CTA summary
...and more!
• Enjoy the full richness of Timeline, on the go
• Use search and filters to get a more personalized experience
• Manage your private drafts
• Consume and edit rich-text
Capture notes, action items, and other key details from anywhere
• Rich activity creation experience, with formatting and @mention capabilities
• Populate standard and custom fields… no detail left behind!
Access information about your companies and relationships
• Use search to get 360 details about a company or a relationship
• Access company specific information like summary, attribute, scorecard, surveys, company intelligence and sponsor tracking
• Access the timeline entries for a particular company or relationship
Get smart, actionable notifications
• Get notified when you are @mentioned in an important conversation
• Connect your Google or Outlook calendar for timely meeting prep and quick note-taking
Get every detail and insight quickly with Sally
• Conversational AI bot that is always at your disposal, making you even more productive!
• Easily consume:
• Customer summary and attributes
• Full health scorecard
• NPS survey responses
• Tracked sponsors
• CTA summary
...and more!
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What's New in the Latest Version 5.1.0
Last updated on Feb 14, 2024
Old Versions
• Match Criteria - Update the app to use this new enhancement that helps to reduce duplicate records. This enhancement is vital for streamlining person data imports into Gainsight through various channels such as the Rules Engine, Connectors, and People sections, ensuring more efficient data management.
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Version History
5.1.0
Feb 14, 2024
• Match Criteria - Update the app to use this new enhancement that helps to reduce duplicate records. This enhancement is vital for streamlining person data imports into Gainsight through various channels such as the Rules Engine, Connectors, and People sections, ensuring more efficient data management.
5.0.3
Oct 25, 2023
• Security fixes
• Bug fixes
• Bug fixes
5.0.2
Jul 13, 2023
• Bug fixes related to Rich Text Editor.
5.0.1
Apr 1, 2023
• Customer issue fixes
5.0.0
Feb 9, 2023
• Simplified Login Experience: Users can now login to Gainsight using only the email ID and password. This enhancement brings a smooth login experience by avoiding the present three-step login process.
Note: Applicable to users with a single domain.
Note: Applicable to users with a single domain.
4.0.1
Nov 4, 2022
• Multi-Select Dropdown Fields in Timeline: Users can now select multiple inputs for the same field while logging a Timeline Activity. For example, tag multiple product areas or reasons for an activity.
4.0.0
Nov 1, 2022
• Multi-select support for Timeline
3.1.6
Aug 23, 2022
• New logo for Sally bot
• Bug fixes related to single sign-on
• Bug fixes related to single sign-on
3.1.5
Jun 16, 2022
• Security fixes
• Customer issue fixes
• C360 enhancements
• Customer issue fixes
• C360 enhancements
3.1.4
Jun 11, 2022
• C360
• When adding information of a person, in case the record already exists, it will be updated with the latest information, and not duplicated
• Survey settings from the web application are now honored in the mobile application
• User profiles are restricted if the respective Tenant is under maintenance.
• Security improvements
• Updates to an existing Report name in the web application, will also reflect in the mobile application
• Global filters are honored in drill down reports
• When adding information of a person, in case the record already exists, it will be updated with the latest information, and not duplicated
• Survey settings from the web application are now honored in the mobile application
• User profiles are restricted if the respective Tenant is under maintenance.
• Security improvements
• Updates to an existing Report name in the web application, will also reflect in the mobile application
• Global filters are honored in drill down reports
3.1.3
Mar 11, 2022
• Gainsight thrives to bring better user experience, this update has improved performance and a few fixes are done to improve overall app experience.
• Your privacy is important to us, a few security patches have been updated in the latest app release in-order to make the app more secure.
• Your privacy is important to us, a few security patches have been updated in the latest app release in-order to make the app more secure.
3.1.2
Nov 12, 2021
• Bug fixes related to notifications
3.1.1
Nov 2, 2021
• Support for two new company intelligence signals: Product or service launch and business expansion
• Minor UI enhancements and bug fixes to improve overall app experience
• Minor UI enhancements and bug fixes to improve overall app experience
3.1.0
Sep 28, 2021
• Daily curated news about your customers is now delivered through company intelligence notifications.
• URLs from email notifications are deep linked and now open the corresponding sections in the app. For example, tapping on ‘View activity’ on a timeline notification email takes you to that specific timeline activity on the mobile app.
• Minor UI enhancements and bug fixes to improve overall app experience.
• URLs from email notifications are deep linked and now open the corresponding sections in the app. For example, tapping on ‘View activity’ on a timeline notification email takes you to that specific timeline activity on the mobile app.
• Minor UI enhancements and bug fixes to improve overall app experience.
3.0.1
Jun 21, 2021
This version includes small UI enhancements that make your experience more friendly and enjoyable.
3.0.0
Jun 12, 2021
• Access the insights you need, anywhere with Dashboards in Mobile: Access pre-configured Horizon Analytics dashboards to understand the state of the business on the go. Quickly switch between individual views and key business dashboards, and drill down into charts for detailed insight.
• Stay up-to-date on key contacts within 360: Access the People section in mobile 360, which allows you to quickly access the contact (person) and hierarchy information of customers, on the go.
• Stay up-to-date on key contacts within 360: Access the People section in mobile 360, which allows you to quickly access the contact (person) and hierarchy information of customers, on the go.
2.1.0
Apr 16, 2021
• We’ve improved our colors, fonts, and copy. You might have to tap into your spidey-sense to see these small UI enhancements but we guarantee your experience will be more enjoyable.
• Some bugs give you superpowers, some are just annoying. We’ve fixed those pesky bugs in C360 and have improved overall usability.
• Some bugs give you superpowers, some are just annoying. We’ve fixed those pesky bugs in C360 and have improved overall usability.
2.0.3
Feb 4, 2021
Access denied or granted? The power is yours! We've made enhancements to the permissions framework for better security handling.
2.0.2
Dec 16, 2020
We've done a little work behind the scenes to make our app more attractive.
2.0.1
Oct 14, 2020
Bug Fixes:
Some bugs give you superpowers, some are just annoying. We’ve fixed those pesky bugs in C360 and have improved overall usability.
Enhancements:
We’ve improved our colors, fonts, and copy. You might have to tap into your spidey-sense to see these small UI enhancements but we guarantee your experience will be more enjoyable.
Some bugs give you superpowers, some are just annoying. We’ve fixed those pesky bugs in C360 and have improved overall usability.
Enhancements:
We’ve improved our colors, fonts, and copy. You might have to tap into your spidey-sense to see these small UI enhancements but we guarantee your experience will be more enjoyable.
2.0.0
Sep 7, 2020
New Features:
This release brings 360 to mobile! You can now conveniently search and view customer and relationship details, including health scores, survey responses, and sponsor tracking. Plus, stay informed on customer news with Company Intelligence.
Enhancements:
-Interface improvements make it easier than ever to view and comment on Timeline activities
-Bug fixes and performance improvements
This release brings 360 to mobile! You can now conveniently search and view customer and relationship details, including health scores, survey responses, and sponsor tracking. Plus, stay informed on customer news with Company Intelligence.
Enhancements:
-Interface improvements make it easier than ever to view and comment on Timeline activities
-Bug fixes and performance improvements
1.2.1
May 11, 2020
• You asked, we listened! We're including a minor security enhancement by request.
1.2.0
May 5, 2020
Multiple Attribute Sections can be queried from Sally now.
This version also includes some more bug fixes, security fixes and improvements.
This version also includes some more bug fixes, security fixes and improvements.
1.1.12
Apr 3, 2020
This version includes bug fixes and improvements.
1.1.11
Feb 20, 2020
This version includes bug fixes and improvements.
Gainsight FAQ
Click here to learn how to download Gainsight in restricted country or region.
Check the following list to see the minimum requirements of Gainsight.
iPhone
Requires iOS 16.1 or later.
Gainsight supports English
