Gryphon Post-Call Dashboards
Maximize Agent Performance
Free
11.3.1130for iPhone, iPad and more
9.9
3 Ratings
Gryphon Networks Corp
Developer
248.9 MB
Size
Sep 12, 2023
Update Date
Business
Category
4+
Age Rating
Age Rating
Gryphon Post-Call Dashboards Screenshots
About Gryphon Post-Call Dashboards
Gryphon Post-Call Dashboards deliver the conversation insights and intelligence that empower revenue and customer experience leaders to proactively manage the end-to-end performance of customer-facing organizations:
- Access at-a-glance views of activity metrics and key performance indicators to improve short- and long-term decisioning
- Analyze employee performance against established benchmarks to ensure revenue targets, support metrics, and other KPIs remain apace with projected goals over time
- Leverage analytics and conversation intelligence insights to deliver targeted feedback and needs-based training to drive improved call outcomes and higher-quality customer engagements
- Alleviate stressful scenarios and cumbersome tasks with integrated automation that enables reps and agents to focus on their customers and prospects, rather than manual tasks
- Access at-a-glance views of activity metrics and key performance indicators to improve short- and long-term decisioning
- Analyze employee performance against established benchmarks to ensure revenue targets, support metrics, and other KPIs remain apace with projected goals over time
- Leverage analytics and conversation intelligence insights to deliver targeted feedback and needs-based training to drive improved call outcomes and higher-quality customer engagements
- Alleviate stressful scenarios and cumbersome tasks with integrated automation that enables reps and agents to focus on their customers and prospects, rather than manual tasks
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What's New in the Latest Version 11.3.1130
Last updated on Sep 12, 2023
Version History
11.3.1130
Sep 12, 2023
11.3.102
Jun 2, 2021
Minor bug fixes.
11.3.101
May 28, 2021
Minor bug fixes
3.0
Aug 19, 2020
Updates to library paths.
2.0
Aug 6, 2020
Updated loading screens and minor bug fixes.
1.0
Jul 9, 2020
Gryphon Post-Call Dashboards FAQ
Click here to learn how to download Gryphon Post-Call Dashboards in restricted country or region.
Check the following list to see the minimum requirements of Gryphon Post-Call Dashboards.
iPhone
Requires iOS 15.0 or later.
iPad
Requires iPadOS 15.0 or later.
iPod touch
Requires iOS 15.0 or later.
Gryphon Post-Call Dashboards supports English