Gubagoo
Free
1.5.8for iPhone, iPod touch
Age Rating
Gubagoo Screenshots
About Gubagoo
This is our new Gubagoo app, helping to keep you connected with your customers on the go.
This version of the app provides an enhanced chat experience, but does not yet have all of the features of the legacy version.
Just like in GLive, you will be notified of chats, you can monitor conversations in real time, and ResQ those chats - from anywhere!
The original version of the app is still available in the app store, and has our full mobile feature set, including Virtual Retailing connectivity, dashboards, and reporting.
Here’s what is currently available in this enhanced app:
- View live chats across all channels (except Text+, coming soon)
- Take over (ResQ) live chats
- Send messages to your customers
- Send whisper messages to Gubagoo chat specialists and your staff
- View and send inventory, offers, and contact cards
- View and send your saved responses
- Send files, such as photos, videos, and PDFs
- Enter and view customer details
- Enter lead information and submit the lead to your CRM
- Push notifications
If you need access to any of the following features on your mobile device, you will still need the legacy app:
GLive:
- In-app notifications
- Do Not Disturb mode
Virtual Retailing Features:
- View deals
Dashboard and Reporting Features:
- View history
- View dashboard
- View leads
- View saved responses
- View inventory
- View offers
- View and edit your profile information
- View and edit your notification settings
- Access our help center
This app will be continuously updated to include the features from the Legacy app, and will soon replace the original.
This version of the app provides an enhanced chat experience, but does not yet have all of the features of the legacy version.
Just like in GLive, you will be notified of chats, you can monitor conversations in real time, and ResQ those chats - from anywhere!
The original version of the app is still available in the app store, and has our full mobile feature set, including Virtual Retailing connectivity, dashboards, and reporting.
Here’s what is currently available in this enhanced app:
- View live chats across all channels (except Text+, coming soon)
- Take over (ResQ) live chats
- Send messages to your customers
- Send whisper messages to Gubagoo chat specialists and your staff
- View and send inventory, offers, and contact cards
- View and send your saved responses
- Send files, such as photos, videos, and PDFs
- Enter and view customer details
- Enter lead information and submit the lead to your CRM
- Push notifications
If you need access to any of the following features on your mobile device, you will still need the legacy app:
GLive:
- In-app notifications
- Do Not Disturb mode
Virtual Retailing Features:
- View deals
Dashboard and Reporting Features:
- View history
- View dashboard
- View leads
- View saved responses
- View inventory
- View offers
- View and edit your profile information
- View and edit your notification settings
- Access our help center
This app will be continuously updated to include the features from the Legacy app, and will soon replace the original.
Show More
What's New in the Latest Version 1.5.8
Last updated on Aug 31, 2023
Old Versions
- Creating release for virtual meetings functionality
- Minor bug fixes
- Minor bug fixes
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Version History
1.5.8
Aug 31, 2023
- Creating release for virtual meetings functionality
- Minor bug fixes
- Minor bug fixes
1.5.7
May 22, 2023
- Updated announcement functionality
- Minor bug fixes
- Minor bug fixes
1.5.6
Mar 8, 2023
- Minor bug fixes
- Updated notifications functionality
- Updated notifications functionality
1.5.5
Feb 4, 2023
- Minor bug fixes
- Updated Camera functionality.
- Updated Camera functionality.
1.5.3
Nov 2, 2022
- "Multi-factor authentication enabled
1.5.0
Oct 18, 2022
- Releasing SSO functionality through OKTA
- Changed name of app from "Gubagoo 2.0" to "Gubagoo"
- Changed name of app from "Gubagoo 2.0" to "Gubagoo"
1.4.0
Jun 10, 2022
- Fixed a bug that sometimes prevented users from selecting a department in the lead form
- Made enhancements to lead detect functionality in chat
- Made enhancements to lead detect functionality in chat
1.3.2
Mar 7, 2022
- We’ve made some bug fixes and enhancements to provide you a seamless chat experience with your customers
1.3.1
Dec 13, 2021
- We’ve made some bug fixes and enhancements to provide you a seamless chat experience with your customers
- Updated iOS SDK to 15
- Updated iOS SDK to 15
1.2.0
Aug 31, 2021
We've made some bug fixes and enhancements to provide you a seamless chat experience with your customers.
1.1.0
Jul 7, 2021
We've made some bug fixes and enhancements to provide you a seamless chat experience with your customers.
1.0.0
Mar 26, 2021
Gubagoo FAQ
Click here to learn how to download Gubagoo in restricted country or region.
Check the following list to see the minimum requirements of Gubagoo.
iPhone
Requires iOS 14.0 or later.
iPod touch
Requires iOS 14.0 or later.
Gubagoo supports English