HID Mobile Access
Free
4.5.0for iPhone, iPad and more
Age Rating
HID Mobile Access Screenshots
About HID Mobile Access
HID Mobile Access® merges security with convenience by enabling a smartphone or other mobile device to securely open a door or gate.
If you would like to start using HID Mobile Access® in your organization please visit http://www.hidglobal.com/services/mobile-access to learn more about the service and compatible readers. The App will only be useful to you once your organization has been setup with compatible readers and your security administrator can issue Mobile IDs.
To improve the door opening experience, we detect readers when the app is not open. Location Services is used exclusively for this purpose.
If you would like to start using HID Mobile Access® in your organization please visit http://www.hidglobal.com/services/mobile-access to learn more about the service and compatible readers. The App will only be useful to you once your organization has been setup with compatible readers and your security administrator can issue Mobile IDs.
To improve the door opening experience, we detect readers when the app is not open. Location Services is used exclusively for this purpose.
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What's New in the Latest Version 4.5.0
Last updated on Apr 18, 2024
Old Versions
We are pleased to announce the release of HID Mobile Access v4.5.0! Enclosed are the newly introduced features and enhancements.
1. Enhanced Policy Enforcement for the Twist & Go and Nearby Reader features. These settings allow Organization administrators within the HID Origo Management Portal to manage the Twist & Go and Padlock options (located under the Nearby Reader section in the HID Mobile Access App).
2. Improved notification functionality. Outside of the app, users now receive notifications related to app permissions.
Note: This feature is controlled from within the app Settings, and is disabled by default.
3. iBeacon entry and exit events have been added. Users can now view new events related to iBeacon entry and exit on the Activity Log screen.
4. Device model details are now displayed on the About screen and included in the Support email.
5. Work profile information is included in the Support email to provide a better understanding of the app's environment when troubleshooting problems.
6. Transaction time recording is now provided in the activity logs for improved tracking.
7. Provides various additional enhancements and issue resolutions.
Thank you!
1. Enhanced Policy Enforcement for the Twist & Go and Nearby Reader features. These settings allow Organization administrators within the HID Origo Management Portal to manage the Twist & Go and Padlock options (located under the Nearby Reader section in the HID Mobile Access App).
2. Improved notification functionality. Outside of the app, users now receive notifications related to app permissions.
Note: This feature is controlled from within the app Settings, and is disabled by default.
3. iBeacon entry and exit events have been added. Users can now view new events related to iBeacon entry and exit on the Activity Log screen.
4. Device model details are now displayed on the About screen and included in the Support email.
5. Work profile information is included in the Support email to provide a better understanding of the app's environment when troubleshooting problems.
6. Transaction time recording is now provided in the activity logs for improved tracking.
7. Provides various additional enhancements and issue resolutions.
Thank you!
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Version History
4.5.0
Apr 18, 2024
We are pleased to announce the release of HID Mobile Access v4.5.0! Enclosed are the newly introduced features and enhancements.
1. Enhanced Policy Enforcement for the Twist & Go and Nearby Reader features. These settings allow Organization administrators within the HID Origo Management Portal to manage the Twist & Go and Padlock options (located under the Nearby Reader section in the HID Mobile Access App).
2. Improved notification functionality. Outside of the app, users now receive notifications related to app permissions.
Note: This feature is controlled from within the app Settings, and is disabled by default.
3. iBeacon entry and exit events have been added. Users can now view new events related to iBeacon entry and exit on the Activity Log screen.
4. Device model details are now displayed on the About screen and included in the Support email.
5. Work profile information is included in the Support email to provide a better understanding of the app's environment when troubleshooting problems.
6. Transaction time recording is now provided in the activity logs for improved tracking.
7. Provides various additional enhancements and issue resolutions.
Thank you!
1. Enhanced Policy Enforcement for the Twist & Go and Nearby Reader features. These settings allow Organization administrators within the HID Origo Management Portal to manage the Twist & Go and Padlock options (located under the Nearby Reader section in the HID Mobile Access App).
2. Improved notification functionality. Outside of the app, users now receive notifications related to app permissions.
Note: This feature is controlled from within the app Settings, and is disabled by default.
3. iBeacon entry and exit events have been added. Users can now view new events related to iBeacon entry and exit on the Activity Log screen.
4. Device model details are now displayed on the About screen and included in the Support email.
5. Work profile information is included in the Support email to provide a better understanding of the app's environment when troubleshooting problems.
6. Transaction time recording is now provided in the activity logs for improved tracking.
7. Provides various additional enhancements and issue resolutions.
Thank you!
4.4.0
Jan 24, 2024
HID Mobile Access v4.4.0 includes the below enhancements:
Integration of the new Origo Identity Positioning service.
Various issue resolutions.
Integration of the new Origo Identity Positioning service.
Various issue resolutions.
4.3.1
Dec 14, 2023
This version of HID Mobile Access App v4.3.1 includes Minor Enhancements and Bug Fixes.
4.3.0
Oct 16, 2023
We're thrilled to introduce exciting new features as part of HID Mobile Access version 4.3.0:
Nearby Reader and Favorite Reader: When in close proximity, or using the convenient Widget or Twist and Go gesture, our app now prioritizes communication with your favorite readers.
Custom Mobile ID Text Colors: Personalize your Mobile ID.
Contact Information: Added organization-specific contact information for easier user support.
Enhanced Help and Support: Introducing a new Frequently Asked Questions (FAQ) section in the App Help Center.
For questions, email us at nammobilesupport@hidglobal.com.
Thank you for choosing HID Mobile Access!
Nearby Reader and Favorite Reader: When in close proximity, or using the convenient Widget or Twist and Go gesture, our app now prioritizes communication with your favorite readers.
Custom Mobile ID Text Colors: Personalize your Mobile ID.
Contact Information: Added organization-specific contact information for easier user support.
Enhanced Help and Support: Introducing a new Frequently Asked Questions (FAQ) section in the App Help Center.
For questions, email us at nammobilesupport@hidglobal.com.
Thank you for choosing HID Mobile Access!
4.1.2
Jul 1, 2023
Release Notes:
* Provides the ability to copy all the information displayed on the About screen to the clipboard for sharing.
* Provides an About link on the Add Mobile ID screen. This allows users to navigate to the About screen, even if they do not have any Mobile IDs.
* Provides the ability to view more details about your Mobile ID such as friendly name and username and provides an option to edit/update your nickname.
* Provides options for the user to change the appearance of the app. Users can select System Default, Light theme, or Dark theme, based on ambient lighting conditions or a preferred aesthetic option.
* Provides an in-app rating and review option that is posted on App Store.
* Provides resolution for various issues.
* Provides the ability to copy all the information displayed on the About screen to the clipboard for sharing.
* Provides an About link on the Add Mobile ID screen. This allows users to navigate to the About screen, even if they do not have any Mobile IDs.
* Provides the ability to view more details about your Mobile ID such as friendly name and username and provides an option to edit/update your nickname.
* Provides options for the user to change the appearance of the app. Users can select System Default, Light theme, or Dark theme, based on ambient lighting conditions or a preferred aesthetic option.
* Provides an in-app rating and review option that is posted on App Store.
* Provides resolution for various issues.
4.0.3
Nov 10, 2022
# Bug fix for missing Artwork: When performing a pull-down refresh or updating any changes in the portal, the artwork in the Mobile ID is removed.
# Improved the cache mechanism to handle no-internet scenarios.
# Maintaining the order of SEOS Credentials: The Mobile IDs will now be displayed in the application based on the issuance order.
# Improved the cache mechanism to handle no-internet scenarios.
# Maintaining the order of SEOS Credentials: The Mobile IDs will now be displayed in the application based on the issuance order.
4.0.2
Oct 22, 2022
Photo ID enlargement: The ability to enlarge the Photo ID in the Mobile ID page by pressing on it. This allows the administrator or security personnel to compare it to the physical user.
App update notification: This in-app notification will notify the user that a new version of HID Mobile access is available for download and provide deep linking to App Store.
Username Alignment Issue on Mobile ID: To avoid the misalignment, the static space has now been reserved for the username.
App update notification: This in-app notification will notify the user that a new version of HID Mobile access is available for download and provide deep linking to App Store.
Username Alignment Issue on Mobile ID: To avoid the misalignment, the static space has now been reserved for the username.
4.0.1
Oct 14, 2022
1) ID# Integration – Display the reference value on the card.
Note: In order to provide similar functionality as with physical cards it is possible to configure the same display options. The reference value is displayed on the virtual Mobile ID within the HID Mobile Access Application.
2) Timer-driven update Endpoint request logic removal - new Logic implemented to only update the endpoint when the user performs a pull-down refresh or receives a server push notification.
Note: In order to provide similar functionality as with physical cards it is possible to configure the same display options. The reference value is displayed on the virtual Mobile ID within the HID Mobile Access Application.
2) Timer-driven update Endpoint request logic removal - new Logic implemented to only update the endpoint when the user performs a pull-down refresh or receives a server push notification.
4.0.0
Oct 3, 2022
HID Mobile Access 4.0
Experience an entirely new user interface, supporting intuitive gestures such as Tap and Twist & Go!
We’ve spent some time behind the scenes as well with the Help Center, implementing improvements that keep you informed about the App’s interaction with mobile access enabled doors, gates, and devices.
HID is committed to continuous improvement, please be on the lookout for what’s next, as we introduce additional App enhancements such as dark mode and personalization features.
Experience an entirely new user interface, supporting intuitive gestures such as Tap and Twist & Go!
We’ve spent some time behind the scenes as well with the Help Center, implementing improvements that keep you informed about the App’s interaction with mobile access enabled doors, gates, and devices.
HID is committed to continuous improvement, please be on the lookout for what’s next, as we introduce additional App enhancements such as dark mode and personalization features.
3.8.9
May 18, 2022
This version includes the below updates
- Enhancements & Minor Bug fixes
- Enhancements & Minor Bug fixes
3.8.7
Feb 24, 2022
This version includes the below updates
- Minor Bug fixes
- Minor Bug fixes
3.8.6
Dec 6, 2021
This version includes the below updates
- Minor Bug fixes
- Minor Bug fixes
3.8.4
Sep 28, 2021
This version includes the below updates
- Minor Bug fixes
- Minor Bug fixes
3.8.2
Aug 11, 2021
This version includes the below updates
- Minor Bug fixes and improvements
- Minor Bug fixes and improvements
3.8.1
May 5, 2021
This version includes the below updates
- New localization support for Japanese and Turkish languages
- New localization support for Japanese and Turkish languages
3.8.0
Feb 12, 2021
This version includes the below updates
- Minor bug fixes and improvements
- Minor bug fixes and improvements
3.7.8
Nov 5, 2020
This version includes the below updates
- Added support for new watch complication introduced in iOS 14.
- Minor bug fixes related to BLE communication
- Added support for new watch complication introduced in iOS 14.
- Minor bug fixes related to BLE communication
3.7.6
Sep 24, 2020
This version includes below updates:
- Minor bug fixes related to Jail breaking notification in recent iOS version
- Minor bug fixes related to Jail breaking notification in recent iOS version
3.7.5
Aug 26, 2020
This version includes below updates:
- Minor Bug fixes.
- Minor Bug fixes.
3.7.3
May 15, 2020
This version includes below updates:
- Minor bugs fixes and enhancement.
- Minor bugs fixes and enhancement.
3.7.2
Apr 23, 2020
This version includes below updates:
- Photo ID data fields, Name and Suffix will now support UTF-8 Characters.
- Beacon Access log for entering/exiting iBeacon area.
- Other minor bugs and fixes.
- Photo ID data fields, Name and Suffix will now support UTF-8 Characters.
- Beacon Access log for entering/exiting iBeacon area.
- Other minor bugs and fixes.
3.7.0
Mar 2, 2020
This version includes below updates:
- Introduced new feature called “Enhanced Tap” and other general improvements.
- Note! Enhanced Tap is only available in the new Signo readers.
- Introduced new feature called “Enhanced Tap” and other general improvements.
- Note! Enhanced Tap is only available in the new Signo readers.
3.6.3
Jan 23, 2020
This version includes below updates:
- Suppressed Apple Pay Popup when App is in foreground.
- Suppressed Apple Pay Popup when App is in foreground.
3.6.2
Dec 26, 2019
This version includes below updates:
- Personalize your Watch with Mobile Access Watch Face complication
- Personalize your Watch with Mobile Access Watch Face complication
3.6.1
Nov 15, 2019
Bug Fixes and Enhancements.
HID Mobile Access FAQ
Click here to learn how to download HID Mobile Access in restricted country or region.
Check the following list to see the minimum requirements of HID Mobile Access.
iPhone
Requires iOS 14.0 or later.
iPad
Requires iPadOS 14.0 or later.
Apple Watch
Requires watchOS 7.0 or later.
iPod touch
Requires iOS 14.0 or later.
HID Mobile Access supports English, French, German, Hungarian, Italian, Japanese, Korean, Portuguese, Simplified Chinese, Spanish, Swedish, Turkish
