My HKBN: Rewards & Services
Check rewards & manage account
Free
9.4.9for iPhone, iPod touch
Hong Kong Broadband Network Limited
Developer
49 MB
Size
Mar 25, 2024
Update Date
Utilities
Category
4+
Age Rating
Age Rating
My HKBN: Rewards & Services Screenshots
About My HKBN: Rewards & Services
A feature-rich online customer service assistant designed to help users easily manage their HKBN account and connect with their friends. By using this app, users and their friends can also receive our latest offers and free services!
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What's New in the Latest Version 9.4.9
Last updated on Mar 25, 2024
Old Versions
For better user account security, the password format has been enhanced.
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Version History
9.4.9
Mar 25, 2024
For better user account security, the password format has been enhanced.
9.4.8
Jan 15, 2024
For better user account security, the password format has been enhanced.
9.4.7
Dec 14, 2023
For better user experience, the instant payment section has been enhanced.
9.4.6
Dec 4, 2023
For better user experience, the Pocket WiFi rental issue has been fixed.
For better user account security, the certificate has been updated.
For better user account security, the certificate has been updated.
9.4.5
Oct 9, 2023
For better user account security, the login verification procedure has been enhanced.
9.4.3
Sep 4, 2023
The instant payment function has been enhanced. Added AlipayHK for instant payment, one more easy way for customer settle HKBN bill.
9.4.2
Aug 1, 2023
Chatbot function has been enhanced. (Chinese version only)
9.4.1
Jul 22, 2023
Chatbot function has been enhanced. (Chinese version only)
9.4.0
Jul 21, 2023
Chatbot function has been enhanced. (Chinese version only)
9.3.8
Jun 1, 2023
| As life returns to normal, many of us are travelling again. HKBN Global SIM keeps you connected - wherever you travel! “Global SIM” function now added to My HKBN, allowing users to better manage their Global SIM.
| Updated the “Instant Payment” section.
| Updated the “Instant Payment” section.
9.3.7
May 4, 2023
- User Interface and User Experience has been enhanced, making it easier to check your account information, service plans and settle payments via My HKBN App.
- Added “Plan Recommendation” section; personalized plans and services will be recommended for you so that you can easily add on what you need.
- Users can now check the sections of “Wi-Fi 6 Routers”, “Smart Home” and “Cyber Security” on My HKBN App to learn more about the upgrades these next-gen products and services offer.
- Added “Plan Recommendation” section; personalized plans and services will be recommended for you so that you can easily add on what you need.
- Users can now check the sections of “Wi-Fi 6 Routers”, “Smart Home” and “Cyber Security” on My HKBN App to learn more about the upgrades these next-gen products and services offer.
9.3.6
Apr 13, 2023
- Bug fix for credit card instant payment
9.3.5
Mar 30, 2023
- The “Service Appointment” function has been enhanced; the service types are now clearly displayed for convenience. Users can now easily reschedule or cancel an existing service maintenance appointment using My HKBN App.
- Users can now check the on-site visitation records of our technicians on My HKBN, regardless if the visit is for new service installation or service maintenance.
- Users can now check the on-site visitation records of our technicians on My HKBN, regardless if the visit is for new service installation or service maintenance.
9.3.4
Feb 27, 2023
- Added new reminder for mobile service customers who activate service in the middle of the billing month. This allows customers to track data usage for a given month, which will be calculated on a pro-rata basis, and avoid exceeding their monthly data quotas.
- “Copy and paste” function on the login entry page has been enhanced.
- “Copy and paste” function on the login entry page has been enhanced.
9.3.2
Jan 16, 2023
- My HKBN App “Message Centre” red dot reminder has been enhanced to ensure that you don't miss any important message.
- Function of Chatbot has been enhanced. (only applicable for Chi version)
- Function of Chatbot has been enhanced. (only applicable for Chi version)
9.3.1
Jan 4, 2023
- You can now conveniently use My HKBN App to book and rent “HKBN Pocket Wi-Fi” before you travel abroad. Plus, a new discount code will be offered for bookings via My HKBN. Stay tuned and try it out!
- My HKBN App red dot reminder has been expanded and enhanced to include “SIM card activation” and “Pocket Wi-Fi rental”.
- Error message amended
- My HKBN App red dot reminder has been expanded and enhanced to include “SIM card activation” and “Pocket Wi-Fi rental”.
- Error message amended
9.3.0
Dec 1, 2022
Disney+ activation reminder has been enhanced.
For users who have chosen a plan via My HKBN but have not completed service registration: A reminder with promo code will be provided the next time you login My HKBN App.
“Guest Account” update account information has been enhanced.
For users who have chosen a plan via My HKBN but have not completed service registration: A reminder with promo code will be provided the next time you login My HKBN App.
“Guest Account” update account information has been enhanced.
9.2.9
Nov 8, 2022
With the resumption of travels aboard being great news for Hongkongers, the “HKBN Pocket Wi-Fi” section of My HKBN App has been enhanced and is now ready for use. Let’s fly!
“Instant Payment” section interface display has been enhanced
Fixed bugs for white screen issues and app crashing
“Instant Payment” section interface display has been enhanced
Fixed bugs for white screen issues and app crashing
9.2.8
Oct 6, 2022
- What’s new: Added Disney+ service activation reminder for users who haven't activated their Disney+ service. Login now to My HKBN for a step-by-step guide to activate service and start enjoying fabulous entertainment.
- Users can now view new mobile service plans. SIM card activation function has also been enhanced.
- Users can now view new mobile service plans. SIM card activation function has also been enhanced.
9.2.6
Jul 14, 2022
* Along with HKBN's newest referral programme, customers can now use My HKBN to easily check referral status and records. Refer and share rewards with friends!
* As the new generation standard, Wi-Fi 6 offers much faster, more stable wireless Internet experiences! To find out more about the advantages of Wi-Fi 6/6E, check the “Wi-Fi 6/6E Zone” on My HKBN!
* "Support” section has been enhanced to make it easier to search for useful information.
* As the new generation standard, Wi-Fi 6 offers much faster, more stable wireless Internet experiences! To find out more about the advantages of Wi-Fi 6/6E, check the “Wi-Fi 6/6E Zone” on My HKBN!
* "Support” section has been enhanced to make it easier to search for useful information.
9.2.5
Jun 13, 2022
What’s new
- “Payment Details” section has been enhanced: added the latest statement available date and payment hints for autopay customers.
- For customers of Disney+ service who have not yet activated the service, a reminder will be displayed when they login to My HKBN App. Customers can follow the provided instructions to activate the service and start streaming!
- “Payment Details” section has been enhanced: added the latest statement available date and payment hints for autopay customers.
- For customers of Disney+ service who have not yet activated the service, a reminder will be displayed when they login to My HKBN App. Customers can follow the provided instructions to activate the service and start streaming!
9.2.4
May 5, 2022
- New Disney+ UI has made it easier to view what’s new and watch popular programming trailers. Added a new button for users to activate their Disney+ service.
- Improved our Shop’s news section. Users can now more clearly get the latest news and updates about HKBN shops.
- Improved our Shop’s news section. Users can now more clearly get the latest news and updates about HKBN shops.
9.2.3
Mar 31, 2022
General bug fixes and function enhancements. Update the latest version now!
9.2.2
Feb 24, 2022
l You can now settle your HKBN bill with just one click by PayMe via My HKBN app.
l Our handy list to help you know which e-banking apps support FPS one click payments has now been updated.
l We’ve added a new function allowing users to check the total mobile usage entitled with their service plans.
l Biometric login process has been updated.
l Our handy list to help you know which e-banking apps support FPS one click payments has now been updated.
l We’ve added a new function allowing users to check the total mobile usage entitled with their service plans.
l Biometric login process has been updated.
9.2.1
Jan 20, 2022
Function enhancement
-Easily to get the fabulous programs and offers of Disney + via My HKBN
-New reminder for credit card payment customer, more convenient for customer update their credit card payment information
-Plan display to support our new launch services
Bugs fix
- Resume the important messages to show on our preload page
-Easily to get the fabulous programs and offers of Disney + via My HKBN
-New reminder for credit card payment customer, more convenient for customer update their credit card payment information
-Plan display to support our new launch services
Bugs fix
- Resume the important messages to show on our preload page
My HKBN: Rewards & Services FAQ
Click here to learn how to download My HKBN: Rewards & Services in restricted country or region.
Check the following list to see the minimum requirements of My HKBN: Rewards & Services.
iPhone
Requires iOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
My HKBN: Rewards & Services supports English, Traditional Chinese