HxGN OnCall Mobile
Free
Version 10.2311for iPhone, iPad and more
9.9
2 Ratings
Intergraph Corporation
Developer
167.1 MB
Size
Mar 1, 2024
Update Date
Business
Category
4+
Age Rating
Age Rating
HxGN OnCall Mobile Screenshots
About HxGN OnCall Mobile
HxGN OnCall Dispatch | Mobile Responder connects first responders to the PSAP via a smartphone or hand-held tablet. Fully integrated with HxGN OnCall Dispatch, the mobile app helps public safety agencies make smarter decisions and improve safety and efficiency in the field.
With the solution, users can:
- Run searches and queries
- Receive events and alerts from the control room
- Self-attach to events
- Update status and event information
- View positional information on a map
- Monitor each responder’s location
With Mobile Responder, responders can work outside their unit, stay updated during event changes, and share consistent situational awareness with the control room.
HxGN OnCall Records | Mobile improves officer safety, performance, and productivity by delivering fast, accurate reports and increasing situational awareness in the field. HxGN OnCall Records | Mobile allows officers to quickly create reports and access critical information via records management system (RMS) search, driver’s license scanning, and voice-to-text input. With HxGN OnCall Records | Mobile, you can conduct field interviews, issue citations, produce accident reports and diagrams, identify important trends, and more. Our native app works on phone and tablet form factors and supports online and offline modes for HxGN OnCall Records and third-party RMS users.
This application uses GPS location. Continued use of GPS running in the background can dramatically decrease battery life.
With the solution, users can:
- Run searches and queries
- Receive events and alerts from the control room
- Self-attach to events
- Update status and event information
- View positional information on a map
- Monitor each responder’s location
With Mobile Responder, responders can work outside their unit, stay updated during event changes, and share consistent situational awareness with the control room.
HxGN OnCall Records | Mobile improves officer safety, performance, and productivity by delivering fast, accurate reports and increasing situational awareness in the field. HxGN OnCall Records | Mobile allows officers to quickly create reports and access critical information via records management system (RMS) search, driver’s license scanning, and voice-to-text input. With HxGN OnCall Records | Mobile, you can conduct field interviews, issue citations, produce accident reports and diagrams, identify important trends, and more. Our native app works on phone and tablet form factors and supports online and offline modes for HxGN OnCall Records and third-party RMS users.
This application uses GPS location. Continued use of GPS running in the background can dramatically decrease battery life.
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What's New in the Latest Version Version 10.2311
Last updated on Mar 1, 2024
Old Versions
Bug fixes
Show More
Version History
Version 10.2311
Mar 1, 2024
Bug fixes
Version 10.2310
Feb 2, 2024
Bug Fixes
10.2309
Nov 20, 2023
Product Enhancements
Bug fixes
Performance Improvements
Refer to the Release Notes and Issues Resolved documentation.
Bug fixes
Performance Improvements
Refer to the Release Notes and Issues Resolved documentation.
10.0.2304
Aug 23, 2023
Bugfixes
Informer and Supplemental mapping
Enhanced Security
Barcode fix
Fix for informer sources
Informer and Supplemental mapping
Enhanced Security
Barcode fix
Fix for informer sources
10.0.2303
May 31, 2023
Bugfixes
Added Custom Rule Engine support
Added informer to supp item transfer
Added new map layers support
Added Custom Rule Engine support
Added informer to supp item transfer
Added new map layers support
04.00.2210
Nov 23, 2022
Bug Fixes
04.00.2209
Oct 17, 2022
See the release notes for enhancements
Bug fixes
Bug fixes
04.00.2208
Sep 8, 2022
Bug Fixes
04.00.2207
Aug 8, 2022
User Access Enhance
Handling Log-off
Extended Informer support for Events
Code sync - all agencies
Handling Log-off
Extended Informer support for Events
Code sync - all agencies
04.00.2206
Jul 31, 2022
Picker is Flickering in Add Device SubType Field
SSL Notifications support
Remove the notification dependency for uploading attachment
Add support for minor version check
App Crash at Update Unit Properties Page
Location details (coordinates) not being retrieved for Field Event, Route to Event commands on iOS device
SSL Notifications support
Remove the notification dependency for uploading attachment
Add support for minor version check
App Crash at Update Unit Properties Page
Location details (coordinates) not being retrieved for Field Event, Route to Event commands on iOS device
04.00.2205
Jun 16, 2022
○ Added dark theme support for all controls
○ Add Customization support for Update Unit Properties
○ The structure of the unit properties customization data has changed.
○ Fixed the attachment of event is not clickable in the mobile issue
○ Event cards can be linked to a Broadcast record.
○ Mobile Responder cannot log on if the unit is not already logged in via OnCall Dispatch
○ Modified the constraint to allow for 24-hour shift duration.
○ Fixed transfer Employee active Unit List Inconsistent behaviour
○ Added support for attachment File Type Check
○ Added support for Scheduled Events, Map Pins and Special Situation Details additional map overlay layer types
○ Add Customization support for Update Unit Properties
○ The structure of the unit properties customization data has changed.
○ Fixed the attachment of event is not clickable in the mobile issue
○ Event cards can be linked to a Broadcast record.
○ Mobile Responder cannot log on if the unit is not already logged in via OnCall Dispatch
○ Modified the constraint to allow for 24-hour shift duration.
○ Fixed transfer Employee active Unit List Inconsistent behaviour
○ Added support for attachment File Type Check
○ Added support for Scheduled Events, Map Pins and Special Situation Details additional map overlay layer types
04.00.2204
Apr 28, 2022
Added support for Logoff notification
Customisation support to remove "routing" selections
Added configurable staging area icons
Added customization support to the LOI tab on the dispatch report.
Added support to view additional LOI data
Added notification support to inform the user when they have been transferred to another unit by an OnCall Dispatch user.
Customisation support to remove "routing" selections
Added configurable staging area icons
Added customization support to the LOI tab on the dispatch report.
Added support to view additional LOI data
Added notification support to inform the user when they have been transferred to another unit by an OnCall Dispatch user.
04.00.2203
Apr 1, 2022
· Enhanced Sent Messages
· Added support for Messaging to a Unit
· Restricting Self attach of Event for restricted priorities
· Enhanced handling of the background notifications
· Added support to view the detailed Staging Area information
· Support for updating the Event Priority
· Customization Support for Event, Common Event, Unit Properties, and Caller info along with existing support
· Added support for handling the Management Contacts
· Enhanced session management
· Added support for Messaging to a Unit
· Restricting Self attach of Event for restricted priorities
· Enhanced handling of the background notifications
· Added support to view the detailed Staging Area information
· Support for updating the Event Priority
· Customization Support for Event, Common Event, Unit Properties, and Caller info along with existing support
· Added support for handling the Management Contacts
· Enhanced session management
04.00.2112
Dec 17, 2021
Centralised date format support added
Messages - Attach incident details in reply
Bugfix for Emergency event create
Handling of unused status codes
Error handling
Detailed Staging area information
Fixed dispatch notification issue
Messages - Attach incident details in reply
Bugfix for Emergency event create
Handling of unused status codes
Error handling
Detailed Staging area information
Fixed dispatch notification issue
04.00.2109
Oct 29, 2021
New Features:
Keyword highlighting for query hits
UI enhancements for:
--unit status usability
--units and event icons on the map
--event grouping icons
Enhanced hyperlink functionality for query responses
Searching enhancements:
--Event Searching
--Unit History Searching
Add information to your unit history
Enhanced pre-defined supplemental information
Added support for user-defined supplemental information
Enhanced broadcasts to include the general broadcast type
Can view staging areas on the map
Improved notification support
Performance enhancements & bug fixes
Keyword highlighting for query hits
UI enhancements for:
--unit status usability
--units and event icons on the map
--event grouping icons
Enhanced hyperlink functionality for query responses
Searching enhancements:
--Event Searching
--Unit History Searching
Add information to your unit history
Enhanced pre-defined supplemental information
Added support for user-defined supplemental information
Enhanced broadcasts to include the general broadcast type
Can view staging areas on the map
Improved notification support
Performance enhancements & bug fixes
04.00.2108
Sep 3, 2021
1. Added support for custom supplemental records
2. Suport for general broadcast
3. Bug fixes
04.00.2107
Jul 30, 2021
• Customization support added for
• Page Headers
• Search box
• Caller Info tab on dispatch report
• Barcode button on person supplemental info page
• Supplemental Menu
• Page Headers
• Search box
• Caller Info tab on dispatch report
• Barcode button on person supplemental info page
• Supplemental Menu
04.00.2106
Jun 25, 2021
New Look for Map Layers
Map Layer Search
Adding comments with case number generation
Handled Remark submissionfail case
Bug Fixes
Map Layer Search
Adding comments with case number generation
Handled Remark submissionfail case
Bug Fixes
04.00.2105
May 28, 2021
Enhanced Messaging - Send Messages to Message groups
Customization support for informer query types
Configurable Text Label for Event Graphics
Improved Attachment capabilities and configurable size restrictions
configurable recenter on Map
RTL support and Arabic font support on Leaflet Map Component
Bug Fixes
Customization support for informer query types
Configurable Text Label for Event Graphics
Improved Attachment capabilities and configurable size restrictions
configurable recenter on Map
RTL support and Arabic font support on Leaflet Map Component
Bug Fixes
04.00.2104
May 2, 2021
Integrated OnCall's Event, Unit Icons
Added support for map graphic fill pattern
Added default map provider
Bug Fixes
Added support for map graphic fill pattern
Added default map provider
Bug Fixes
04.00.2103
Apr 7, 2021
• Redesigned Map component using Leaflet
• Map routing using leaflet
• Event Graphics
• Geofence & Special Situation
• Offline functionality
• Added a count of active units and events
• Many-to-many support
• Added a search box to search the event list
• Map routing using leaflet
• Event Graphics
• Geofence & Special Situation
• Offline functionality
• Added a count of active units and events
• Many-to-many support
• Added a search box to search the event list
04.00.2101
Feb 4, 2021
Arabic locale support added
Supplemental items custom data support added
UI fix for Arabic strings
Fix for Traffic stop for latest response formats
Supplemental items custom data support added
UI fix for Arabic strings
Fix for Traffic stop for latest response formats
04.00.2012
Jan 8, 2021
Added Mobile User Groups Authorization
Added localization support for multiple languages
Bug Fixes and UI improvement
Added localization support for multiple languages
Bug Fixes and UI improvement
04.00.2010
Nov 11, 2020
Matching Name Field With OnCall
Fix on Dispatch Report Page data load
04.00.2009
Oct 19, 2020
Added the ability to perform Informer
Support for sending messages using the OnCall messaging subsystem
Added ability to update unit properties - Devices, Vehicles, SpecialContact, Equipment , Transfer Employee, Unit History
View and Create Broadcasts
View hotspot information
Bade Count on the event report for tabs
Enhanced location tracking - the tracking device for the unit
Identity Server 4 integration to use OnCall authentication.
Support for sending messages using the OnCall messaging subsystem
Added ability to update unit properties - Devices, Vehicles, SpecialContact, Equipment , Transfer Employee, Unit History
View and Create Broadcasts
View hotspot information
Bade Count on the event report for tabs
Enhanced location tracking - the tracking device for the unit
Identity Server 4 integration to use OnCall authentication.
HxGN OnCall Mobile FAQ
Click here to learn how to download HxGN OnCall Mobile in restricted country or region.
Check the following list to see the minimum requirements of HxGN OnCall Mobile.
iPhone
Requires iOS 12.0 or later.
iPad
Requires iPadOS 12.0 or later.
iPod touch
Requires iOS 12.0 or later.
HxGN OnCall Mobile supports English, Arabic, Hebrew
